Banner for RitAIr
RitAIr ロゎ
りェブサむトにアクセス

RitAIr レビュヌ 188

•
TrustScore 5段階評䟡の5

4.8

法埋サヌビス
レビュヌを曞くりェブサむトにアクセス
レビュヌを曞く

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち4の評䟡

Abbiamo dovuto inviare gli stessi documenti più volte, però poi sono stati veloci ed efficaci.

䌁業が回答したした

5぀星のうち5の評䟡

Tive um voo cancelado e fui avisada com algumas horas d antecedência. Com a assistência da Ritardo Aereo soube que eu deveria conservar os comprovantes do que gastei por conta do cancelamento ( hotel,... もっず芋る

5぀星のうち5の評䟡

Servizio professionale e puntuale. A causa dei disservizi causati da un ritardo in Spagna ho utilizzato la consulenza degli avvocato che nel giro di breve tempo mi hanmo fatto recuperare l'intero risa... もっず芋る

5぀星のうち5の評䟡

Un team davvero professionale e affidabile! Dopo aver subito vari disagi a causa di ritardi aerei, ho deciso di affidarmi a questa società per gestire la richiesta di rimborso. Sono stati efficienti,... もっず芋る

䌁業情報

  1. 法埋サヌビス
  2. 航空䌚瀟
  3. フラむト怜玢サむト

圓該䌁業による蚘述

Our mission is to defend the rights of air passengers worldwide. We specialize in legal assistance to obtain monetary compensation or other forms of reimbursement in case of flights delayed by at least 3 hours, cancellations, missed connections, overbooking, and baggage issues. We are dedicated to ensuring you receive what you are entitled to under Regulation EC 261/04 and the Montreal Convention. With a team of passenger rights experts and advanced technology that sends real-time claims to the airline when all conditions are met, we work tirelessly to make the claims process as simple and effective as possible for you. We also offer additional services such as fast refunds within 48 hours and personalized assistance so you can continue your journey with peace of mind. RitAIr is here to turn travel inconveniences into opportunities for compensation and to obtain extra sums in case of disruptions. Trust us to take care of your rights while you enjoy your journey. We are the first company in the world to offer an AI-powered chatbot RitA! (https://ritairchatbot.com) — that helps travelers understand their rights through a multilingual chat and file an official claim against the airline.

We are dedicated to ensuring you receive what you are entitled to under Regulation EC 261/04 and the Montreal Convention.

We also offer additional services such as fast refunds within 48 hours and personalized assistance so you can continue your journey with peace of mind.

We also offer additional services such as fast refunds within 48 hours and personalized assistance so you can continue your journey with peace of mind.
With a team of passenger rights experts and advanced technology that sends real-time claims to the airline when all conditions are met, we work tirelessly to make the claims process as simple and effective as possible for you. We are the first company in the world to offer an AI-powered chatbot RitA! (https://ritairchatbot.com) — that helps travelers understand their rights through a multilingual chat and file an official claim against the airline.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

188件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Consigliatissimi

Con tenacia sono riusciti a farmi rimborsare da Wizz air, bravi, competenti e appunto tenaci. Facile anche la comunicazione, niente marchingegni, persone. Consigliatissimi!

2025幎1月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Sono il top del top

Sono il top del top - number one
e non sto esagerando per me e mio marito e stato sfortunatamente un anno pieno di cose negative con wizzair!!!
Abbiamo avuto più di 5 pratiche con ritardo aero tutto risolto velocemente!
🙏 Grazie mille

2024幎8月7日
自発的なレビュヌ
5぀星のうち5の評䟡

I’ really satisfied with their work

I’ really satisfied with their work. They helped me get refound for my delayed baggage. It took about a month for everthing to be proced but it was worth the wait. I would recomend RitardoAereo.

2024幎12月23日
RitAIr ロゎ

RitAIr からの回答

Thank you so much for your kind words! We’re delighted you’re satisfied with our work and that we could help you obtain your refund for the delayed baggage. We appreciate your patience during the process, and your recommendation means a lot to the Ritardo Aereo - RitAIr team. If you ever need assistance again, we’re here for you!

5぀星のうち5の評䟡

Pagamenti rapidi

Dopo alcune incomprensioni, sono stati rapidi nel farmi ottenere il rimborso. Ho apprezzato particolarmente la possibilità di ricevere il pagamento in pochi minuti su Paypal (invece di diversi mesi) pagando una piccola fee.

2024幎12月14日
自発的なレビュヌ
5぀星のうち5の評䟡

Professionalità

Un team davvero professionale e affidabile! A causa di uno spiacevole ritardo aereo, ho deciso di affidarmi a questa società per ottenere un rimborso.
Mi sono trovato benissimo!
Persone serie, che mi hanno permesso di ottenere il rimborso in modo semplice e senza stress. Consiglio assolutamente i loro servizi a chiunque abbia bisogno di supporto per problemi con i voli.
Consigliatissimo !!

2024幎12月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Professionalità e ottimo servizio

Il team si Ú dimostrato altamente professionale, rapido ed efficiente nel guidarmi attraverso l'intero processo. Non solo hanno gestito tutta la burocrazia per conto mio, ma hanno anche ottenuto il rimborso in tempi record, mantenendomi costantemente aggiornato sull'avanzamento della pratica. La loro trasparenza e l’attenzione al cliente sono state impeccabili. Consiglio vivamente il loro servizio.

2024幎12月18日
自発的なレビュヌ
5぀星のうち1の評䟡

Unprofessional, unresponsive and dubious company

For months after incident report (I contacted firm on 5th September 2024), the Ritardo Aereo Team never updated me on the status of my case, neither did they request any additional information that I failed to provide.

Imagine my shock when, on 18th December 2024, they sent me an email informing me that my claim had been rejected and that they were archiving my case. The staff note included in the email read:

“We would like to inform you that, since we have not received the required documents within the specified timeframe, we are currently archiving the case. We remain available for any clarifications.”

The reason cited above isn’t only false but also dubious, as I provided all requested documentation. And not once did they suggest that I would not be able to access compensation for the 6-day delay in getting my luggage.

In fact, Ritardo Aereo’s marketing communication claimed that they could get compensation on clients’ behalf - the reason I and my friends who suffered same fate with Royal Air Maroc contacted them and trusted them with our case.

Besides the unnecessary stress and expense caused by the delay of my luggages, I also notified the firm about my damaged bag which the airline indicated they would replace. I shared documentation to the effect and photos of the damaged bag with them.

If Ritardo Aereo couldn’t get compensation for the 6-day delay of my luggage for whatever reason, how do you justify not getting my bag replaced as communicated by airline? If they cared at all, why are they archiving both claims without a fight?

Indeed, the company’s handling of my case has been most unprofessional. I regret ever considering Ritardo Aereo to represent me, and I will make sure to let the world know how useless they are, so others will not have to contend with such poor treatment!

2024幎8月25日
自発的なレビュヌ
RitAIr ロゎ

RitAIr からの回答

In response to your latest reply, we would like to clarify the following:

We reiterate that the claim regarding the delayed delivery of your luggage, which incurred an expense of around €19.00, was closed due to the lack of a response from the airline. In theory, it would be possible to proceed before the competent court to request reimbursement of the expenses; however, given the uneconomical nature of such action, the claim was archived.

Regarding the note about missing documents, we confirm that the **only open claim** pertains to the **delayed delivery of your luggage**. As for the damaged luggage, you informed us via WhatsApp when you were already beyond the deadline for filing a claim. PLEASE, CHECK THE DATES.

Since you state that the reason is "false," we kindly ask you to provide us with:
- A copy of the claim you submitted for the damaged luggage (not delayed), including the "Claim ID";
- The exact date you sent the documentation via WhatsApp (which, we remind you, is not an official channel).

We remain available for any further clarifications.

Happy Xmas

Dear USIDAMEN

First of all, we would like to clarify that approximately three months have passed since the submission of the claim, and the airline has not yet responded to us. Moreover, the claim submitted through our website only concerned the delayed delivery of your baggage (please verify it), for which we still filed a compensation request with the airline, even though the amount spent was minimal.

Regarding the baggage damage, we received your PIR via WhatsApp without you filing a separate claim, and this happened after the deadline had already expired.

In fact, you can verify that the PIR is dated 30/08/2024, and despite having only 7 days to submit the claim (as required by the Montreal Convention), it was sent on 10/09, which was beyond the deadline.

If you wish to share your experience with the world, we encourage you to present the facts as they actually occurred. We kindly thank you and wish you a Merry Christmas and Happy Holidays.

Best regards,
Ritair Team

5぀星のうち4の評䟡

Straight forward, quick and far better than local lawyer

Claim made in Germany. Lawyer did not see any sucess chances. Ritardo Aero helped achieve a payment of ca. 400€ for delayed Luggage.

2024幎12月10日
RitAIr ロゎ

RitAIr からの回答

Thank you so much for your kind words! We’re delighted you’re satisfied with our work and that we could help you obtain your refund for the delayed baggage. We appreciate your patience during the process, and your recommendation means a lot to the Ritardo Aereo - RitAir team. If you ever need assistance again, we’re here for you!

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報