Riverly レビュー 962

TrustScore 5段階評価の4

4.2

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5つ星のうち4の評価

Bijzondere ervaring op Le Canal Du Midi. Goede ontvangst bij vertrek in Negra alsook instructie. De reis kende ik dus mijn verwachtingen werden ingelost. Bij aankomst in Argens: De boot moet voor 9... もっと見る

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5つ星のうち4の評価

The towns along the Petite Baise were fabulous with power and water at most stops. It exceeded all expectations. The boat was old, beds uncomfortable with very thin mattress and pillows, and mould ar... もっと見る

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5つ星のうち5の評価

Everything happened fairly much as planned. Geronimo was very helpful during check-in. He also provided us with a cart to bring back our groceries for the boat. The boat functioned properly except the... もっと見る

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5つ星のうち4の評価

The boats clean & tidty great kitchen for on board cooking, plenty of plates glasses etc & utensils.on our boat I was a little disappointed in the fridge,freezer worked well but fridge did not..Predep... もっと見る

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4.2

ほぼ満足

TrustScore 5段階評価の4

962件のレビュー

5つ星
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ネガティブなレビューの 83%に回答しています

通常2週間以内に回答

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5つ星のうち4の評価

Friendly and helpful

Friendly, helpful service from staff. Boat was well equipped and in good condition.
Check the real price - there were some charges not obvious from the headline price.

2025年6月30日
Riverly ロゴ

Riverly からの回答

Thank you for your feedback — we're glad you enjoyed the service and the boat.

Regarding the extra charges: all additional costs such as fuel, the navigation guide, or optional services are clearly listed in the documents sent before your trip, and also available on our website and at the base. We always aim to be as transparent as possible about the full cost of the cruise.

Please don’t hesitate to reach out if you have any further questions.

5つ星のうち5の評価

The information provided prior to…

The information provided prior to starting the trip was excellent and the service provided when we had to change plans due to a lock not working was good and timely.

2025年4月21日
Riverly ロゴ

Riverly からの回答

Thank you for your kind feedback! We’re glad to hear that the pre-departure information was helpful and that our team was able to assist you efficiently when your plans had to change.
We hope to welcome you back on board for another adventure soon!

5つ星のうち4の評価

This is our 5th trip using Locaboat

This is our 5th trip using Locaboat - 3 in France, one in Netherlands and one in Ireland
We are a family of 3 - love everthing about the boat. The bicycles, the accommodation, touring and especially the ease of booking, collecting and dropping boat - makes for awesome holidays!

2025年6月30日
Riverly ロゴ

Riverly からの回答

Thank you so much for your continued trust and loyalty.
We’re thrilled to hear that your family enjoys every aspect of the experience, from the bikes and the boat to the booking and handover process. Creating smooth and memorable holidays is exactly what we aim for.
We look forward to welcoming you on board again for your next adventure!

5つ星のうち4の評価

Well run company

The team at Locaboat St Leger Sur Dheune were very helpful. They spoke good English which was a relief. They were able to communicate with the Lock keepers for us until our French got better.
Unfortunately for us we were unable to take the route we wanted toward Chagny due to a leaking canal and that was disappointing. We would have changed our booking if we had taken out insurance. The route we had to take had so many Locks up to 5m.
The boat was comfortable and clean.
The bikes that you can hire are not easy to ride so do not expect to go far on them.
It isn't an easy place to get to without a car but the company helped us by organising a taxi pickup from the train station. (cash needed)

2025年6月23日
Riverly ロゴ

Riverly からの回答

Thank you for taking the time to share such detailed feedback. We're delighted to hear that our team in St-Léger-sur-Dheune was helpful and made communication easier at the start of your trip — especially while you were settling in with the language.
We’re sorry to hear that you couldn’t take your preferred route due to canal maintenance. Unfortunately, waterway conditions can sometimes change, but we understand how disappointing this must have been.
We're glad you found the boat clean and comfortable, and we appreciate your comments about the bikes and access logistics — this helps us improve the experience for future travellers.
We hope to have the chance to welcome you again under better cruising conditions!

5つ星のうち4の評価

It was a beautiful area of France

It was a beautiful area of France . The boat was a great way to see it slowly . Boat was well equiped . We only had one issue the day before leaving we lost the bow thrusters and it was a Sunday so we had to call the emergency help line and he did not speak English and I didn’t speak French so he kept hanging up on me . But we got back without them .

2025年6月23日
Riverly ロゴ

Riverly からの回答

Thank you for your feedback. We're so pleased to hear that you enjoyed exploring this beautiful region of France at a relaxed pace, and that you found the boat well equipped for your journey.
We're sorry about the difficulty you experienced with the bow thrusters and the language barrier when calling our emergency line. That’s certainly not the level of support we aim to provide, and your comment has been shared with the team to help us improve communication in these situations.
Despite this, we're glad you were able to return safely, and we hope to welcome you back on board for an even smoother experience next time.

5つ星のうち5の評価

Our trip was great

Our trip was great. We had a great time on the boat of the Lokabot company. We got unforgettable impressions of our trip.

2025年6月23日
Riverly ロゴ

Riverly からの回答

Thank you for your wonderful feedback! We’re delighted to hear you had a great time on board and that your trip left you with unforgettable memories.
We look forward to welcoming you again for another fantastic adventure!

5つ星のうち5の評価

Very friendly and helpful staff

Very friendly and helpful staff. They try to make things easy for their clients. The boat showed some wear-and-tear but it was reliable, well equipped and comfortable. The trip was wonderful; I fully recommend the experience to anyone who is comfortable with independent travel.

2025年6月16日
Riverly ロゴ

Riverly からの回答

Thank you for sharing your experience! We’re glad to hear our team made your trip easier and that you found the boat reliable, well equipped, and comfortable.
It’s wonderful that you enjoyed your journey and appreciate your recommendation for independent travelers.
We hope to welcome you on board again soon for another memorable adventure!

5つ星のうち4の評価

Just that us over 70s struggled a bit

Just that us over 7

2025年6月16日
Riverly ロゴ

Riverly からの回答

Thank you for your feedback and for choosing to cruise with us.

We’re glad you enjoyed the experience, and we truly admire your spirit in taking on this kind of adventure. While our cruises are open to all ages, we do recommend that at least two people on board are in good physical condition, as some tasks — such as handling locks or mooring — can be a bit demanding.

We hope to welcome you again soon for another relaxing journey!

5つ星のうち5の評価

The King of the world! 5stars Holidays!

Locaboat is about trust! Everything went Great! The personel where very kind and professional. The boat is well designer and equiped. A 5 five stars experiênce!

2025年6月20日
Riverly ロゴ

Riverly からの回答

Thank you so much for your wonderful feedback! We’re delighted to hear that everything went great and that you appreciated our kind and professional team as well as the well-designed and equipped boat.

A 5-star experience is exactly what we aim for, and we look forward to welcoming you again soon!

5つ星のうち5の評価

Très bon accueil au secrétariat avec de…

Très bon accueil au secrétariat avec de bonnes explications. Egalement pour la prise du bateau.

2025年6月23日
Riverly ロゴ

Riverly からの回答

Merci beaucoup pour votre retour positif ! Nous sommes heureux que l’accueil et les explications lors de la prise en main du bateau aient été à la hauteur de vos attentes.

Au plaisir de vous revoir à bord !

5つ星のうち5の評価

Excellent experience…

This was the 3rd time we hired a boat with Locaboat, and confirmed the excellent experience with their people’s attitude, nice and welcoming, professionalism and availability. Impeccable boat management
We’ll come back next year

2025年5月31日
Riverly ロゴ

Riverly からの回答

Thank you for your loyalty and kind words! We’re thrilled that your third experience with Locaboat met your expectations and that our team’s professionalism and welcoming attitude stood out.

We look forward to welcoming you back next year for another wonderful cruise!

5つ星のうち5の評価

The communication was very complete and…

The communication was very complete and very helpful all the way through the process and continued while we were on a boat.

2025年6月16日
Riverly ロゴ

Riverly からの回答

Thank you for your kind words! We’re pleased to hear that our communication was clear and helpful throughout your entire journey.

We look forward to welcoming you again for another great experience on the water.

5つ星のうち5の評価

Great boat

Great boat. Great weather.Friendly people. beautiful scenery.

2025年6月20日
Riverly ロゴ

Riverly からの回答

Thank you for your wonderful feedback! We’re delighted you enjoyed the boat, the weather, and the beautiful scenery.

We hope to welcome you back on board soon!

5つ星のうち4の評価

Overall Great Experience

We had a great vacation with Locoboat from/to their Joigny base. Booking was easy, agent was helpful and responsive.

The checkin process was quick though it was odd that I had taken the time to complete forms 2x regarding wanting bikes and WiFi but it seems this was new information. The boat check in friendly and thorough.

The boat itself was great. It was a good size for 6 people. It was very clean and well equipped. The power switch for the bow thruster did not work correctly; it took two quick presses to turn it on. Our only other real concern was that there were no screens on the windows and no fans. We were there in late May/early June. Renting in true summer must be very hot and buggy.

We enjoyed a leisurely, out/back trip with short days on the water. The recommended itinerary is to get to Auxerre on day 1 - that’s 11 locks, 6+ hours. That’s a lot for the first day! And finding a mooring in Auxerre can be difficult. We enjoyed Gurgy instead on our first night.

When we returned to Joigny, there was only one very tight slip left that we needed to reverse into. Even with our extensive boating experience, it was a challenge. We got no assistance from the dockhands and I think newer boaters would have needed it.

We rented 4 bicycles. Don’t miss the short ride to Bris-le-Vineux and the Goisot wine tasting in their caves. Though the bikes were in good condition they were SO heavy. We saw much nicer bikes on some Le Boat boats… though many Le Boat boats were not as nice as the Locoboat boats.

Overall, it was a great experience.

2025年6月13日
Riverly ロゴ

Riverly からの回答

Thank you for your detailed feedback and for choosing Locaboat for your trip from Joigny.

We’re glad you enjoyed the boat, its cleanliness, and the biking opportunities — the Goisot wine tasting sounds like a great highlight!

Regarding the bow thruster switch and the lack of window screens or fans, we understand these aspects can impact comfort; while screens aren’t currently part of our equipment, we appreciate your comments and will keep them in mind.

About docking assistance, our base team is always available by phone to support you if needed — don’t hesitate to reach out next time!

We also take note of your points on the itinerary pacing and mooring spots to help future guests plan better.

Thanks again for sharing your experience, and we hope to welcome you back soon for another wonderful cruise.

5つ星のうち5の評価

Our Locaboat journey from Corbigny to Joigny

We had the most amazing week on our Penichette 1020. It had everything we needed on board. We included 2 bikes as well, which were fantastic, we did 3 or 4 bike rides each day. The instruction we got at the start was very brief, and probably not detailed enough, as the boat was actually not that easy to steer. The lock keepers along the way were wonderful, very friendly and helpful. We moored in some beautiful little villages, although some of the electricity boxes at the dock didn't work. Would have been nice to know ahead of time. Overall, a most amazing journey

2025年6月6日
Riverly ロゴ

Riverly からの回答

Thank you for sharing your wonderful experience aboard the Penichette 1020. We’re delighted that the boat and bikes added to the enjoyment of your week, and that you appreciated the friendliness of the lock keepers and the charming villages.

We take note of your feedback regarding the briefing and the steering difficulties, as well as the issues with some electricity points at the docks. We’re sorry for any inconvenience and will use your comments to improve our information and services.

Overall, we’re glad your journey was amazing and hope to welcome you again soon.

5つ星のうち5の評価

Family Holiday in a beautiful place

Family Holiday in a beautiful place. Great boat and excellent service from Locaboat team, from initial briefing to timely and professional assistance from their service team after a minor breakdown.

2025年6月2日
Riverly ロゴ

Riverly からの回答

Thank you for sharing your experience! We’re delighted to hear you enjoyed your family holiday and appreciated both the boat and our team’s support throughout your journey.

We’re glad our service team could assist you promptly during the minor issue.

Looking forward to welcoming you back for another great trip!

5つ星のうち4の評価

We loved our time on the Canal du Midi

We loved our time on the Canal du Midi and the little Penichette Evolution was a dream.

The locaboat employees were all very helpful and welcoming. We just wish that our orientation had talked a bit about the locks and how to handle the boat in the locks. Once we figured that out it was all fine but the first day or so was quite stressful.

2025年6月9日
Riverly ロゴ

Riverly からの回答

Thank you for your kind words about your time on the Canal du Midi and for your compliments about our team.

We appreciate your feedback regarding the lock handling instructions. We do explain how to navigate the locks during the orientation, but we’re sorry if this wasn’t detailed enough to make the first day easier. We’ll take your comments on board to improve this part of the briefing.

We’re glad you enjoyed the rest of your cruise and hope to welcome you again soon.

5つ星のうち5の評価

Canal trip from Dompierre sur Besbre

The staff was great and the boat was perfect

2025年6月2日
Riverly ロゴ

Riverly からの回答

Thank you for your kind words! We’re delighted to hear that you enjoyed the boat and appreciated our team’s support.

We hope to welcome you back on board soon!

5つ星のうち5の評価

Cruising in Brittany

This was our 7th trip on the canals with Locaboat. This time we hired a Penicette Evolution for the Brittany canal. As expected the experience from booking to undertaking the cruise was easy and seamless. Although we had a few issues with electricity onboard we enjoyed the cruise and found staff were helpful and responsive to try to resolve these issues.

2025年6月9日
Riverly ロゴ

Riverly からの回答

Thank you very much for your continued trust and for sharing your experience on your 7th trip with Locaboat.

We’re glad to hear that your booking and cruise went smoothly and that you enjoyed your time exploring the Brittany canals. We also appreciate your understanding regarding the electrical issues, and we’re pleased our team could assist you promptly.

We look forward to welcoming you on board again for many more memorable cruises!

5つ星のうち5の評価

We love Locaboat!

This was our second Locaboat holiday in the south of France and we loved it. Great selection of boats and super service. We will be back!

2025年6月9日
Riverly ロゴ

Riverly からの回答

Thank you for choosing Locaboat again and for your wonderful feedback! We’re thrilled to hear you loved the boats and our service.

We look forward to welcoming you back for another fantastic holiday!

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