Rizandmicamake レビュー 

453
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We love our new coffee table and have ordered the extending dining table and benches which arrives soon… Riz and Mica make incredible, ensuring, solid and beautiful pieces…. We’ve had our kitchen tabl... もっと見る

5つ星のうち5の評価

It took nearly 2 months to arrive but it's definitely worth to wait for. The dining table I've ordered is absolutely stunning. Very well made and quality is incredible. Communication was little bit po... もっと見る

5つ星のうち5の評価

Fabulous desk, great customer service from a small UK company with a sustainable mission - what’s not to love! Would definitely recommend! Thank you Riz & Mica!

5つ星のうち5の評価

Absolutely love our new table. It took a while to come (6 weeks) as I think they’d been inundated with orders and it’s only a small team hand making them, but I got a helpful reply from Mica every... もっと見る

企業情報

  1. 家具製造業者
  2. ・
  3. リビングルーム用家具の店
  4. 家具店

Rizandmicamake について

当該企業による記述

RizAndMicaMake offer reclaimed solid wood furniture handmade in the UK. Lovingly made, stylish and sustainable, our items are perfect whether you're interested in the look, sustainability, durability or just gorgeous high-quality pieces.

We have a strong interest in sustainable manufacture and sell the waste-proucts from our manufacture such as offcuts and wood shavings. We also plant trees for every item ordered.

We're based in East London and employ a small talented team, all of our staff receive the London Living Wage or above.

We pride ourselves on delivering great customer service and providing wonderful pieces, made from solid wood, which are built to last.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

453件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 33%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(453)

過去12か月のレビュー数: 47件

レビューを書く
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5つ星のうち1の評価

I'm guessing the rest of these reviews…

I'm guessing the rest of these reviews are farmed as it seems a world apart from the service we received. Chat bot run by AI was incapable to giving an answer to anything, I then emailed as suggested by the chat bot through a hotmail email account, with no answer, I tried again and again and again before finally making contact through the watsup number only to be told they were aware they couldn't receive emails through hotmail but hey! I guess who cares! The whole process was atrocious, zero customer service once payment made, ignoring watsup messages, emails and any attempt to make contact. Blamed courier company when you can blatantly see through emails that they messed up the courier service themselves. And then the product itself is just overpriced bad workmanship! Wow how are these guys allowed to trade!

2026年8月1日
自発的なレビュー
Rizandmicamake ロゴ

Rizandmicamake からの回答

We're sorry that this is how you feel.

For the benefit of future customers, we'd simply like to clarify a few factual points. We did not receive any messages via our website chat, although we normally do. We also discovered during your order that replies to some Hotmail addresses were not being delivered correctly, despite us receiving the emails.

Once we established contact via WhatsApp, we kept you informed about the production delay, explained what we were waiting for, confirmed the dispatch date, and sent tracking when your order left us. We also had notices in place explaining that our three-person team was working through a temporary backlog and that response times would be longer than usual.

After dispatch, FedEx delivered the bench and table separately, which was outside our control. When you later raised concerns about the product, we offered a resolution but did not receive a reply.

We appreciate all feedback, but we don't believe your review reflects the communication and support we provided throughout your order.

We're proud to be a small family business, and we'll continue focusing on building furniture we're proud of and treating our customers with
honesty and respect.

All the best!

5つ星のうち5の評価

trapezium desk is excellent

I ordered a Trapezium desk that I'd had my eye on for a while. It was made to order (in the middle of a heatwave) so I had to wait 3-4 weeks, but that was explained at the outset. It was well worth the wait. My desk arrived safely, was very easy to put together (I just needed to screw the legs on) and is all that I could have hoped for
It's sturdy, very stable , and even comes with adjustable feet in case the floor isn't level. It's also beautiful to look at. My neighbour has already asked for the details because she loves it too, my husband is jealous and I'm very happy 😊

2026年7月27日
自発的なレビュー
5つ星のうち5の評価

Love it!

I love my table, its even better than I thought it would look, and completely finishes the room. The attention to detail is excellent, the color and texture that they have brought out on the wood is amazing, you would never think they were scaffolding boards. I have recommended you to everyone i know and would definitely look on your site first if i even need another piece!

2026年6月26日
5つ星のうち5の評価

Table arrived within the time slot

Table arrived within the time slot, packaging was excellent, table was well protected with no damage. Assembly was easy with just a few screws to screw into pre-drilled holes. The quality of the table more than met my expectations, I am so pleased with my table and would like to say thanks for a great product. Would definitely recommend. Five stars from ordering to delivery.

2026年4月16日
5つ星のうち5の評価

Very happy

Very happy - good communication from the company, item arrived as expected. High quality piece of furniture, well made and well finished, easy and quick to assemble, very sturdy and pleasing feel, good value, exactly as specified.

2026年3月25日
5つ星のうち2の評価

We bought a dining table and bench…

We bought a dining table and bench after reading all the reviews but unfortunately for us the experience has not been the best
Messages and emails were never replied to as we had an issue with the the holes being misaligned and having to drill new holes to fix the legs of the table
The legs for the bench came with protectors to stop scratches on floor and they don’t fit but fall off every time you move the bench
We were also unsure if the table had been waxed as it did not appear to be plus it also had a big crack that ran over the edge of the table that we questioned but again no reply
You are given 24hrs to raise issues which we did without a response
So not great unfortunately

2026年3月31日
5つ星のうち5の評価

Absolutely amazing desk

Absolutely amazing - they gave an initial delivery time of 3 weeks and the desk was delivered within a week! Beautiful desk and very easy to put together. Can’t recommend them highly enough!

2026年3月27日

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