Royal Jordanian レビュー 

viaggio da tanti anni, ho comprato un volo su booking per la thilandia a maggio con partenza a fine novmebre. Il volo è stato cambiato dalla compagnia come date ed orario, di conseguenza anche scalo. Sono stati pessimi perchè a distanza di 3 settimane dalla partenza hanno nuovamente cambiato la data, nonostante avessimo confermato le data a seguito dell'ennesimo loro cambiamento. Ad oggi il volo originario è addirittura stato cancellato. Sono dei truffatori, nessuno ha scritto una mail con scuse o giustificazione. NON VOLATE CON QUESTA COMPAGNIA!

Darei 0 se potessi ma purtroppo non sì può, compagnia inaffidabile in 3 mesi sono cambiate le date e gli orari decine di volte, alla fine ci obbligavano a fare uno scalo di 3 giorni per mantenere le stesse date per poi cancellare definitivamente il volo a due settimane dalla partenza, MAI MAI PIÙ

Besser als gedacht. Service und Mitarbeiter hat sehr gut funktioniert. Kann die airline mit guten Gewissen weiter empfehlen

The worst airline ever!!! Do not book any flights with RJ. They sent me a confirmation email for my flight only to stand in the queue for one hour and then they tell me i have no reservation!!! And the my reservation is preliminary. They also have the worst attitude.

Worst airline everrrr!!!!!!!!!!

Mes vols ont été décalés à deux reprises, aucunes explications, aucunes compensations alors que de mon côté j'ai dû acheter d'autres billets d'avions pour finir mon voyage. A l'aéroport d'Amman j'ai dû payer mon bagage en soute alors que c'était compris au départ de Rome ??? Les sièges sont extrêmement durs et donc très inconfortables pour un trajet de 4h30. C'est la pire compagnie que j'ai eu à prendre et je suis un grand voyageur.

Worst ever never again , broke my suitcase , no compensation, no entertainment on the aircraft. squeeze myself all the way . NEVER AGAIN

This an edited review. I was wronged by Royal Jordanian airlines but they made a great effort to correct their mistake. I am satisfied in the end, however I still don’t appreciate the rude representative that initially handled my call.

I have overweight in dubai

And iam already book business class , I need to walk distance to paid for over weigh and back again to take my ticket bad service in royal Jordanian in dubai ,

Compagnie à fuir le service des crew assez médiocre, aucune amabilité ni sourire.Le service du repas en bousculade, d autres avaient le choix et d autres sans poser des questions.
Je ne recommande pas cette compagnie,

Booked return trip from Manchester to Bangkok leaving 28 Dec. After booking my hotel to match my arrival date Royal Jordanian changed my connecting flight in Amman to arrive 4 days later!!
I assumed the flight had been overbooked or cancelled, but I can still see the same flight being advertised for sale now but at a much higher price! Disgusting behaviour, they should be punished for this as I along with other passengers will lose money on hotel bookings now.

I booked a flight recently with Royal Jordanian from London to Bangkok via Amman.
With in days i had notifications of flight time changes, the flight was then going 24Hrs earlier then booked. Then I was notified the layover had gone from 4 hrs. to over 24 hrs. in Amman Then a couple of days later the Bangkok to Amman Flight was cancelled. this all happened in about a 2 week time frame. I duly cancelled the flight as per my rights and am having to wait for a refund. Make you own mind up, but if you want uncertainty for your trip, and don't mind being messed around then RJ may be the airline for you !

Erst mal das Positive- auf dem Hin- und Rückflug super pünktlich gewesen.
Das Personal ist sehr freundlich, aber das war es dann auch schon mit dem Positiven.
Uraltes Flugzeug, kein Bildschirm im Vordersitz, alles veraltet und abgenutzt.
Über dem Sitz in der Decke klaffte ein großer Spalt in der Verkleidung und man konnte das Innere des Flugzeugs sehen.
Beim Essen kann man zwischen 2 Fleischgerichten wählen.
Wenn man aber im hinteren Teil des Flugzeugs sitzt, kann es sein, dass man eben nehmen muss, was noch übrig ist.
Auch Getränke sind knapp bemessen.
Mit viel Glück bekommt man noch eine Cola. Kann aber sein, dass der Vorrat schon aus ist.
Decken gab es. Kissen waren nicht gepackt worden.
Hin und Rückflug waren keine angenehme Erfahrung. Bei dem hohen Ticketpreis hätte ich schon etwas mehr erwartet.

I booked a flight from Madrid to Bangkok doing a stop in Amman, they changed the flight 6 times in less than a month and they want to stay three days waiting in Amman, looks like a not serious company doing this kind of things

Never book with them they are cheap for a reason. Booked flights to Bangkok via Amman they changed the timings at first then they changed the return date by two days but only for the first leg so I would of arrived two days after my connecting flight absolutey useless DO NOT BOOK with these chancers!!

Bought business class tickets for Madrid to Bangkok via Amman 4 weeks ago. Since then they have rescheduled our flights 4 times already! Now they are expecting us to fly from Madrid to Amman on one day and then fly Amman to Bangkok 4 days later! What do they expect us to do during those 4 days?
The problem is, although I can probably reschedule everything (all 9 hotels and 1 train journey), how do I know they wont change it all again? And who is going to pay for all the changes and the amount of time it is taking me? I have already had to reschedule it all from their last change!

I booked a return flight to Bangkok in March this year for the 28th December - 20th January.
I have since booked all of my accommodation, trips etc.
Royal Jordanian have just contacted me to tell me the flights have moved to 2nd January - 19th January.
These are not the flights I have booked and mean I will loose money on accommodation.
This is completely unacceptable. This is a once in a lifetime trip I have worked hard to save money for. I am completely devestated.
Even if they agree to a refund, I am now forced to book a more expensive flight when I could have got a better deal in March.
I would never, ever use Royal Jordanian again.
Your company are scammers.

I recently had the unfortunate experience of flying with Royal Jordanian Airlines, and I am writing this review to express my extreme dissatisfaction with their customer service, flight conditions, and overall experience.

The most frustrating aspect of my journey was the complete disregard for my lost luggage. It has been over two weeks since my flight, and I have yet to receive any updates or resolution regarding its whereabouts. Despite multiple attempts to contact their customer service, I have been met with a lack of responsiveness and a general indifference to my situation.

Furthermore, the flight itself was far from enjoyable. The aircraft was outdated and uncomfortable, and the in-flight services were subpar. The cabin crew seemed disinterested and unhelpful, and the overall atmosphere was unpleasant.

I am deeply disappointed with Royal Jordanian Airlines and would strongly advise others to consider alternative options. Their complete lack of customer care and attention to detail is unacceptable, and I will not be flying with them again.

Worst Airlines ever, they kept us in the airplane for 6 hours straight at Amman airport with no air conditioning, no food , no water, without letting us go outside the airplane, why ?? As they said they wanted to change the captains and the crew, lot of people PASSED OUT in the plane and then they sent us the fired department to give oxygen and help the sick people. NONE of the crew member wanted to answer 1 question. no never again , and NEVER AGAIN, when you have the option of taking a serious conpany why we take this insane company

They destroyed my suitcase. The day after arriving filled in the contact form online about the damaged suitcase, no response. Then trip in Jordan started, i went to some places without internet reach. Finally found internet acces after a few days and they answer directly... they dont consider claims more than 7 days old, in my case it was 8 days.
Also the plane was 2 hours late and many things inside the plane was broken. It was the dirtiest airplane i have ever been in. There is no entertainment on board. Check in staff was rude and unprofessional. However the flight crew was friendly and good.

Please avoid this company, all reviews are true!

1 week ago I booked my flight from Madrid to Bangkok (Madrid-Amman-Bangkok), and today I received 2 emails saying that the time of the flight changed.

A few hours later, they sent me other 2 emails saying that the day of the flights changed too!! I cannot accept the change because I would lose the flight connection. So now I have to look for an alternative

I don't think this company is serious