I love the products and really enjoy making them
Robotime からの回答
Hi Jenny, thank you so much for your review! We're so happy to hear you love the products and enjoy making them. That’s exactly what we hope for, and we’d love to see you back again soon.
The mechanics of this space shuttle are amazing.
Robotime からの回答
Hi Sheryl, thank you so much for your kind words! We’re thrilled to hear you’re enjoying the space shuttle’s mechanics—it’s details like that we’re really proud of. Hope you have a blast with it, and feel free to reach out anytime!
Efficace, merci
Robotime からの回答
Bonjour Marc, merci pour votre retour ! Nous sommes ravis que votre expérience ait été efficace et sans souci. Votre satisfaction est notre priorité, et nous espérons vous revoir bientôt.
Efficace, merci
Robotime からの回答
Hi Marc, thanks so much for the kind words! We're really glad everything went smoothly. Hope to see you again soon!
Challenging but fun.
Robotime からの回答
Hi TK, thank you for the great review! We're so glad you found it challenging but fun—that’s exactly the kind of experience we love to hear about. Happy building, and we hope to see you again soon!
Attente de commande un peu longue, mis arrivée directement dans la boîte au lettre, donc parfait sur ce point
Robotime からの回答
Merci pour votre retour ! Nous sommes ravis que la livraison se soit bien passée avec un passage direct dans votre boîte aux lettres. Nous prenons note de votre remarque sur le délai d’attente et travaillons à l’améliorer. Au plaisir de vous revoir bientôt !
Took forever to arrive way after the original order
Robotime からの回答
We're sorry for the long delay in delivery. Your patience is much appreciated. If you have any concerns or need further information, please contact our customer service at service@robotime.com. We'll do our best to ensure that future orders are delivered more promptly.
The product is quality, the only thing I would like is more extra pieces for the fragile parts. They do break and have to be glued no matter how careful you are.
Robotime からの回答
Hi James, thank you for your kind words about the product quality. We really appreciate your suggestion about including extra spare parts for the fragile pieces—that’s genuinely helpful feedback, and we’ll pass it along to our team. If you ever need assistance with replacements, feel free to reach out to service@robotime.com.
Me encanta esta marca. Ya he armado varios, pero debo decir que el reloj cuckoo es uno de los mas bonitos! Recuerdo haber dado la sugerencia de que hicieran uno y no solo lo hicieron sino que supero mis expectativas. Es un reloj cucu de verdad!! . Lo recomiendo 100%. Es facil de armar y queda precioso en cualquier lugar
Robotime からの回答
¡Hola, Krysaws! Muchas gracias por tu reseña; nos alegra muchísimo que el reloj de cuco haya superado tus expectativas, sobre todo porque fue una sugerencia que nos hizo mucha ilusión cumplir. Saber que lo recomiendas al 100% es un gran cumplido, sobre todo viniendo de alguien que ya ha armado varios de nuestros productos. ¡Esperamos que sigas disfrutando de tu reloj y de nuestra marca!
won't know till i see photos from my grandson
Robotime からの回答
Hi Henry, thank you so much for the 5-star review! We hope your grandson loves the product, and we’d be delighted to hear what you both think once the photos come in. Thanks again for choosing us!
Didn’t have to worry about a thing.
Robotime からの回答
Hi Randall, thank you so much for the kind words! We’re really happy to hear that everything went smoothly and that you could shop with complete peace of mind. That’s exactly the experience we want for every customer. Thanks again for choosing us!
super items. My grandson enloyed putting them together\
Robotime からの回答
Hi Terri, thank you so much for the wonderful review! We're so happy to hear your grandson enjoyed putting the items together — that's exactly what we love to see. We appreciate your trust and hope you'll shop with us again soon!
6 weeks and I am still waiting
Robotime からの回答
We're truly sorry for the long wait. Your order should have arrived by now. Please contact our customer service at service@robotime.com so that we can investigate the delay and get your item to you as soon as possible. We value your patience and will do everything we can to resolve this.
Livraison rapide et reçu en très bon état .
Robotime からの回答
Bonjour Michelle, merci beaucoup pour votre retour ! Nous sommes ravis que la livraison ait été rapide et que votre colis soit arrivé en très bon état. Votre satisfaction compte énormément pour nous, et nous espérons avoir le plaisir de vous revoir bientôt.
well worth protecting what I paid for
Robotime からの回答
Hi Mark, thank you so much for your kind words! We're really glad you feel your purchase was well protected and worth it. Your trust means a lot to us, and we hope to see you again soon!
Came perfectly on time. I was completely worry free 😊
Robotime からの回答
Hi there, thank you so much for your wonderful review! We're thrilled to hear that everything arrived right on time and that you had a completely worry-free experience. That's exactly what we aim for, and we hope to see you again soon!
Didn't use it. Package delivered on time.
Robotime からの回答
Hi Paul, thanks for taking the time to leave a review. We're glad your package arrived on time, and if you have any questions once you get around to using it, just reach out to us at service@robotime.com.
easy to assemble, thank you
Robotime からの回答
Hi Stan, thank you so much for your kind words! We're really glad to hear that assembly was easy and that everything went smoothly. We truly appreciate your support and hope you enjoy your purchase for a long time to come.
Todo perfecto! El envio rápido y sin problemas
Robotime からの回答
¡Hola Laura! Muchas gracias por tu reseña. Nos alegra saber que el envío fue rápido y sin problemas. ¡Esperamos verte de nuevo pronto!
A small extra cost worthwhile I think especially since they come from china. Never had to claim on it so can’t say exactly how good it is.
Robotime からの回答
Hi Claire, thank you so much for the great review! We're really glad to hear you felt the extra cost was worth it — that peace of mind matters, especially with international shipping. If you ever need anything down the road, we're always here to help. Thanks again!
