Roco Clothing レビュー 

207
•
TrustScore 5段階評価の4

4.2

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I ordered a boys’ suit from Roco Clothing for my son. Unfortunately, it was too short, so I contacted them on 4th September to arrange a return. I did receive an initial reply confirming I could r... もっと見る

5つ星のうち5の評価

I am honestly blown away by the sheer volume of complete (suits, shirts, ties combos) and very smart looking solutions for kids special occasions and with very acceptable price tags. You'll have your... もっと見る

5つ星のうち5の評価

I’ve never found anything prettier for my daughters as these bridesmaid dresses. They looked so beautiful at my brothers wedding. The service from Roco has been wonderful, with quick delivery time and... もっと見る

5つ星のうち5の評価

Easy to use web site. Totally accurate size guide. Brilliant selection of modern fitting suits. Exceptional quality for the price. It was wonderful to be able to buy all the accessories, shoes, sh... もっと見る

企業情報

  1. 子供服店
  2. ・
  3. ファッション アクセサリー店
  4. 靴屋

さまざまな外部ソースから提供された情報

The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions. We appreciate all of our customers and love to make their big day even more special.


連絡先

4.2

ほぼ満足

TrustScore 5段階評価の4

207件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.2

すべてのレビュー

(207)

過去12か月のレビュー数: 12件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great suits

Bought two 5 piece suits for my boys. They are great and came in suit bags. Great customer service. Fast, free tracked delivery. Would definitely recommend.

2018年5月26日
自発的なレビュー
5つ星のうち1の評価

Unacceptable experience

Unacceptable experience. Ordered over three weeks ago never received order, ignoring all my emails. Spent €25 credit trying to contact them to no avail. Have yet to receive a refund that I have requested.

2018年4月26日
自発的なレビュー
5つ星のうち5の評価

Great price and quality

I was very please with my order. The items looked as they did online. The quality was great and colours where as expected. My order was later than I expected but when I queried this, Emma from customer support was very quick with a response and the parcel actually arrived later that day. Will shop here again.

2018年3月14日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Hi, Rosemary,

Thank you very much for taking the time to give us your feedback! We are delighted to hear that we have been able to provide you with excellent customer service and that Emma was able to assist you with your delivery! If there is anything else we can help you with in the future, please do let us know!

Kind regards,
Customer Service Team
Roco Clothing

5つ星のうち5の評価

What wonderful clothes!!!!

What a wonderful website! I am truly amazed at the quality of the clothes!! I had to buy a suit for my sons communion and chose the Monaco Blue suit.... wow, what can I say... my son looks so handsome! I also ordered the Navy Blue Caleb for my younger son... both suits amazing! Ordered 2 pairs of the brogues.... loved them so much that I bought a bigger size so they can grow into them!! This is true quality and so happy I stumbled across the website! Thank you Roco Clothing!

2018年3月13日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Good morning, Sam,

Thank you for taking the time to leave such wonderful feedback! We are delighted to hear how happy you are with your items and we hope we can continue to supply excellent quality suits and shoes in the future!

Kind regards,
Customer Service Team
Roco Clothing

5つ星のうち4の評価

Great service & value.

Delighted with The Sampson grey suit I purchased for my 9 yr old son. Receiving an extra waistcoat & tie in a different colour along with the suit was excellent value for money. Also the video on their website showing you how to measure your child is excellent & the chart showing u the measurements of the suits for each childs age is great. Only slight downfall was that 1 of the waistcoats arrived in the wrong size, but what countered that problem so well was the prompt excellent customer service I receive via email communication from ladies named Charlotte & Georgia to fix the problem with no hassle. Overall very very happy with the product & the service.

2018年3月1日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Hi Aisling,

Thank you very much for your feedback! Charlotte and Georgia were delighted to hear that you were pleased with their service and we are happy to help with any other queries you have in the future!

Kind regards,
Customer Service Team
Roco Clothing

5つ星のうち4の評価

Kingsman suit 18m toddler

Suit:
Beautiful suit. Very good quality. Came with a suit bag. I got 2 waistcoats and 2 ties with the suit!
Accessorize:
Shoes and belt look really nice, however it was written in the specification of the belt that the material is Leather but it is not, it is Synthetic. This is the reason I give it a 4stars.
Shipping and customer service:
Customer service agents really helped me in regards to my shipping as the post was regular mail and it was in delay to what I originally expected. So if you really need your suit fast pay additionaly for fast shipping.
I can specially mention Emma (customer service) for her amazing approach and help even though I was nervous and rude. Tnx Emma

2018年2月21日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Hi, Liana,

Thank you very much for taking the time to give us your feedback! We are delighted to hear that we have been able to provide you with excellent customer service and that Emma was able to assist you with your delivery! If there is anything else we can help you with in the future, please do let us know!

Kind regards,
Customer Service Team
Roco Clothing

5つ星のうち5の評価

exceptional clothing and value

exceptional clothing and value .my little boy fancys himself as a little james bond and isin love with his suit.beautifully made to rival the designer brands id say even better!itwas easy to measure from the video instructions .though was bit hidden a bit .will be buying again.

2018年2月20日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Hi, Sylvia,

Thank you very much for taking the time to give us your feedback! We are so pleased to hear that you love our items as much as we do!

Kind regards,
Customer Service Team
Roco Clothing

5つ星のうち5の評価

Fabulous boys occasion wear

I bought my son a suit on this site. The quality was perfect. The choice is superior to any other shop for boys occasion wear. Presentation was exceptional. Customer service was brilliant. Our courier service isn't amazing and often hold things for days if they can't be bothered delivering where as Roco were hot on its trail and contacted me immediately for an eircode when they hadn't delivered the day it was meant to be delivered.
Will definitely use this site again for occasion wear.

2018年2月14日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thank you very much for your wonderful review! We are so pleased to hear that you love your suit as much as we do! If we can help with anything else, please do let us know!

5つ星のうち5の評価

Top Marks !

Like many, I was unsure about buying a suit for my son online. The prices were fab. I was delighted with the suit and shoes I bought. Amazing quality. Service is speedy and all as described. Special thanks to Charlotte who was so efficient and friendly in helping me with a return. Would recommend to all.

2018年2月13日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thank you very much for your feedback! Charlotte was delighted to hear that you were pleased with her service and we are happy to help with any other queries you have in the future!

5つ星のうち5の評価

Roco clothing. Harry grey suit

Roco clothing
We ordered the Grey Harry suit on Monday the 22nd Jan 2018 and we paid for the 1 to 2 days delivery (I wasn't expecting the suit till the Wednesday possible Thursday) it got delivered on Tuesday 23rd Jan, so fantastic delivery. Then came the time to try it on our little man he's 18mths old and it fit him perfect with room to grow which is fantastic and the quality of this suit is amazing and it made our rough and tumble little boy look fabulous for his baby cousins christening with plenty of compliment.
Our little man went playing outside and even though he fell a few times you couldn't tell the suit held up perfect.
I will definitely be recommending Roco to all my friends with little boys and girls for the special moment in their lives.

2018年2月3日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thank you very much for all of your kind comments! We love to hear when we have been able to provide an excellent service and we certainly hope that we will be able to continue to do this for everyone's special occasions! If there is anything we can help you with in the future, please do not hesitate to let us know!

5つ星のうち5の評価

Had some faulty trousers but roco …

Had some faulty trousers but roco clothing was straight on the case and sorted the problem out ASAP! Very happy, but the other pieces were fine and very good quality at amazing prices!

2018年2月1日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

We are so sorry that you did receive a faulty pair of trousers from us but we are delighted to hear that you were happy with our service and our resolution! If you do need any help in the future, please do not hesitate to let us know!

5つ星のうち5の評価

Fantastic !!

Fantastic customer service, friendly, efficient, fast and professional.

Quality and value of the suit I bought for my slim 8 year was amazing. The lining is beautiful. Forget Next for a suit for your boy. Packed beautifully and I have only just found that I have an extra tie and matching handkerchief which I didn't know about until 3 days later when I looked at the bottom of the suit bag.
I will definitely use this company again without any doubt

2018年1月17日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thank you for all of your wonderful comments! We look forward to helping you with all of your formalwear needs in the future!

5つ星のうち5の評価

Excellent customer service

Excellent customer service. Very helpful lady called Emma who did her best to rectify my issues and answered all my emails very promptly. Would recommend.

2018年1月10日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thanks for your lovely feedback, Catherine! We certainly hope we can continue to help you in the future!

5つ星のうち5の評価

Amazing suits highly recommend

Amazing suit for my son, amazing price and amazing quality!!

2018年1月9日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thank you very much for your kind comments! We're very pleased that you and your son are happy with your suit!

5つ星のうち5の評価

Amazing quality stylish clothing and …

Amazing quality stylish clothing and customer service is exceptional

2017年12月22日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

The customer service team are always delighted to hear when someone is happy with our service! Thank you for your feedback and we're so pleased you're happy with your order!

5つ星のうち5の評価

Superb customer service from Charlotte!

I ordered a beautiful christening gown for my first granddaughter. Living in the U.S., I was afraid that the dress would not arrive in time for the christening. Fortunately, I was assisted by Charlotte who went out of her way to help me. The package is scheduled to be delivered today - less than a week after placing my order. This was my first experience with his company and I am more than impressed. I will definitely shop there again!

2017年11月9日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

Thank you very much for your feedback, Vicki! Charlotte's was delighted to hear that you were pleased with her service and we do hope to speak to you again in the future!

5つ星のうち5の評価

I would just like to commend Roco …

I would just like to commend Roco Clothing for there outstanding customer service. Absolutely fantastic. Unfortunately we had a problem with a suit we ordered but how it was dealt with was very impressive. The suit its self was great value for money and it was just unfortunate that we had an issue with it as the fit and style was great.

2017年10月27日
自発的なレビュー
Roco Clothing ロゴ

Roco Clothing からの回答

We are delighted to hear that you are happy with our service! Our Customer Service Team is always more than happy to help and we thank you for your kindness!

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報