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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

The ordering process was smooth. The quality of the build was excellent. The finished product works beautifully and is really cool! I plan to order other items as finances allow. Cheers, Tim... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

My husbands on his 4th model and is loving it. It can be flimsy and sometimes prone to breaking but nothing a bit of super glue doesn't fix! ROKR are very quick to respond if he has a problem and alwa... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I always enjoy my ROKR kits. My only problem is I am running out of space to display them. They are always a quality product with everything you need to complete the task. Great for maintaining my fi... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

The details are very cool, potential very high - but the problem is cheap materials. Everything easily breaks at the smallest appliance of force. I've had multiple puzzles from them and now I've had e... もっず芋る

䌁業情報

  1. おもちゃ屋
  2. 手工芞品
  3. 玩具補造業者

圓該䌁業による蚘述

We are confident that any person who assembles just one of our models will feel drawn into a new world of creativity and beautiful and ornate decorations that proudly display the assembler’s creativity.


連絡先

3.7

たあたあ

TrustScore 5段階評䟡の3.5

71件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 76に回答しおいたす

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち2の評䟡

Details are awesome but everything


Details are awesome but everything breaks easily. I may not buy much again.

2026幎4月12日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We're sorry to hear the parts break easily despite the great details — that’s not the experience we want you to have.
We’ll pass your feedback to our quality team to improve material strength.
If you need help with broken pieces, feel free to send us your order number.

5぀星のうち5の評䟡

Great

The products are great. Assembling is easy.

2026幎4月2日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We really appreciate your kind comment! Knowing you’re happy with our service makes us very proud.

5぀星のうち5の評䟡

Commande facile

Commande facile sur le site et livraison rapide.

2026幎3月25日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We appreciate you taking time to leave positive feedback! It helps our brand grow.

5぀星のうち5の評䟡

it is great

it is great - very best - thanks!!!!

2026幎3月31日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

Thank you for your generous feedback. We’re pleased to know your issue was resolved smoothly. Should any additional questions arise — whether technical or order-related — our team is always ready to assist you.

5぀星のうち5の評䟡

I always enjoy my ROKR kits

I always enjoy my ROKR kits. My only problem is I am running out of space to display them. They are always a quality product with everything you need to complete the task. Great for maintaining my fine motor skills.

2026幎1月28日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

Thank you so much for your kind review! We’re really happy you had a great experience with our support team.

5぀星のうち5の評䟡

Harp

The details of the model are impressive and the instructions were easy to understand it was pleasure to construct and beautiful addiction to my collection

2026幎2月10日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

Your wonderful feedback makes every effort worth it! We’re delighted we could help you solve your problem smoothly.

5぀星のうち5の評䟡

The ordering process was smooth

The ordering process was smooth.
The quality of the build was excellent.
The finished product works beautifully and is really cool!
I plan to order other items as finances allow.

Cheers,
Tim

2025幎12月2日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

Thank you for your lovely words! We work hard every day to make sure every customer feels valued and satisfied.

5぀星のうち5の評䟡

Excellent and interesting projects

Excellent and interesting projects. Always willing to quickly answer any questions or help solve building problems.

2026幎3月30日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We’re so glad you had a pleasant experience with our customer service. Your support encourages us to keep improving.

5぀星のうち5の評䟡

He comprado un MARBLE RUN de madera

He comprado un MARBLE RUN de madera, lo he terminado de montar y estoy muy satisfecho con la compra.
Como siempre servicio impecable rapido y muy bien empaquetado

2026幎3月12日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

Thank you for your great feedback! It’s always our goal to provide fast

5぀星のうち5の評䟡

Fabulous product

Fabulous product. Great gift idea for someone or yourself if you love to work on a detailed project with small objects

2025幎12月9日
ROKR ロゎ

ROKR からの回答

We really appreciate your kind comment! Knowing you’re happy with our service makes us very proud.

5぀星のうち1の評䟡

Horrible experience

Horrible experience. The models and condcept seem so cool, but the wood is flimsy and the assembly requires way too much force.

While inserting one of the plastic rings on a metal pin, I had to apply so much force that shot through and the metal pin actually PIERCED my thumb. Threw it away.

2026幎3月1日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We are utterly horrified and deeply sorry to hear about your painful experience—we can’t apologize enough for this serious safety issue.
It’s absolutely unacceptable that the flimsy material and unreasonable assembly force caused you injury when fitting the parts. Your safety and building experience should always come first, and we have clearly failed you here.
We fully understand why you had to discard the model after this incident. We will immediately forward your feedback to our engineering and production teams to urgently optimize the part structure, material durability and assembly rationality, to prevent anyone else from getting hurt.
Please accept our most sincere apologies again for the harm and terrible experience we’ve caused you. If you need any further communication or compensation regarding this incident, please feel free to contact us anytime.
Best regards,

5぀星のうち1の評䟡

Nice on show nightmare to assemble

My daughter bought me a ST003 Luminous Globe for Christmas,very flimsy material breaks very easy assembly instructions very poor,you can access a video which shows a different method to instructions,in short after numerous attempts to assemble and numerous of parts breaking have given up,all look very nice on display but a nightmare to assemble (Have so far emailed ROKR twice and awaiting further response)Still awaiting response refused point blank to replace did not order direct from them bought at a shop (so take it back😡😡)not much hope there as daughter bought October for Xmas present

2026幎2月23日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We’re very sorry your ST003 Luminous Globe has been such a frustrating experience.
We understand how disappointing it is when parts break easily and instructions are unclear, especially after you’ve tried assembling it many times.
We apologize for the slow response and we’ll look into your case right away to help you.

5぀星のうち1の評䟡

Disappointed by Rokr. Need a refund

I ordered a product from ROKR (rokronline.com) for $85. (order number ROKR99736 Electric Gramophone)
The website clearly states a 5–10 day delivery timeframe.

It has now been over 11 days since payment, and I have not received any tracking number, shipping confirmation, or dispatch date.

I contacted customer support multiple times. The only response I received was a generic message mentioning “system issues” and “stock discrepancies,” without any proof that the order was shipped.

At this point, the lack of transparency and failure to meet the stated delivery terms is very disappointing. Taking payment immediately but not providing shipment details or clear timelines is unacceptable.

I am still waiting for either a valid tracking number or a full refund.

2026幎2月7日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

We sincerely apologize for the delay and the poor experience with your order ROKR99736.
We will urgently check your order and provide a valid tracking number or full refund as soon as possible.

5぀星のうち5の評䟡

ROKR Dream Mechanics

By Chance I found the world of ROKR. I ordered the Dream Gift machine and had a lot of fun. At the end the result was amazing. A lot of details you can discover When the construction is finished. New Order was placed immediately. Dream Coffee Bar. Order and shipping was very easy. Now a new built up challenge ist waiting. Thanks to Rokr.

2026幎2月7日
自発的なレビュヌ
ROKR ロゎ

ROKR からの回答

Your feedback is very important to us! Thank you for supporting our small but hardworking team.

5぀星のうち5の評䟡

Great company love their kits

I have 4 ROKR kits and have never had a problem. Some tiny parts easily break, which is totally understandable when you see them, but the kits always carry extra of those. Everything has always lined up okay and not had any problems with the kits except for my bad which have eventually found where I have gone wrong and put right. If I had any suggestion I would suggest the back of the wooden pieces was coloured - maybe a brown or whatever as I really don't like seeing bare wood on a coloured kit. Am doing cuckoo clock at the moment and have coloured the backs dark brown and made sure all the edges are coloured once the snags are filed off. it looks so much nicer with no bare wood. Just a suggestion. I have the latest coffee factory kit on order that will look great next to the Christmas Gift Factory. Maybe ROKR occasionally post on your facebook page asking for suggestions and see what people come up with. You do great products.

2025幎12月19日
自発的なレビュヌ
5぀星のうち1の評䟡

I was looking forward to assembling the


I was looking forward to assembling the owl clock. I see everywhere how easy the kits are to assemble.
Well, not in my experience. Got to step 5, page 6 and because the illustration is so hard to see, I put A13 and A14 in backwards and fastened with the A15. When I realized they were in wrong, I tríed to take the pieces out and ended up breaking the stems and I can’t even repair with super glue. Boxed everything and planning to trash it.

2026幎1月17日
自発的なレビュヌ
5぀星のうち1の評䟡

Not worth it sadly

The details are very cool, potential very high - but the problem is cheap materials. Everything easily breaks at the smallest appliance of force. I've had multiple puzzles from them and now I've had enough. Every core piece (e.g. chair legs or car hood and so on) breaks even before taking it off the wooden panel. How long does it take this company to make better materials and not waste their customer's time and money??

2026幎1月16日
自発的なレビュヌ

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