Rome Tech Cases レビュー 

205
•
TrustScore 5段階評価の4.5

4.7

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Love this new case. I've gotten Rome Tech Cases for a few years now. They are sturdy, reliable and hold up very well. Very happy with this purchase and would definitely recommend.

5つ星のうち5の評価

iPhone case fits perfectly and looks great. MagSafe connects securely to my new car wireless charger. Perfect! Love it!!!!

5つ星のうち5の評価

My purchase is my 4th Rome Tech case. 4 different phones over time and each time the Rome Tech case fits my phone. It really is that simple. the case is built to fit the phone and it performs it's... もっと見る

5つ星のうち3の評価

Upon looking for a good phone case , "screen protector" was used .when item arrived it was simply a surround case with elevated edges..nothing actually "covers" the screen

企業情報

  1. 携帯電話アクセサリ店

当該企業による記述

Rome Tech was founded in 2014 in the historic city of Philadelphia, driven by a passion for technology and a mission to create innovative protective solutions for mobile devices. We specialize in designing and manufacturing multifunctional phone cases for Apple and Android smartphones that not only offer exceptional protection but also enhance the user experience. Our in-house team of talented designers, engineers, and technicians work collaboratively to develop unique and stylish cases that cater to the diverse needs of smartphone users. From concept to production, our experts meticulously design, test, and certify each product to ensure unparalleled quality and performance. In addition to our standard product line, Rome Tech offers custom case solutions for businesses, helping them to showcase their brand identity while providing employees with functional and durable phone protection. We understand the importance of staying connected in today's fast-paced world and strive to deliver solutions that keep your devices safe and secure. At Rome Tech, we believe that excellent customer service is just as important as the products we create. Our dedicated support team is always on hand to assist with any questions or concerns, ensuring a seamless and satisfying experience for our valued clients. As a company that is passionate about technology, we are committed to constantly evolving and expanding our product range. Rome Tech is your trusted partner for innovative and reliable protective solutions for your mobile devices, and we look forward to exceeding your expectations.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

205件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(205)

過去12か月のレビュー数: 44件

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5つ星のうち5の評価

Great value for the money

I have had my case for Galaxy phone for a month. The case works very well. No complaints. Great value for the money. I wanted a case with a belt clip and this one does everything I had in mind for much less than I have spent before.

2023年10月9日
5つ星のうち5の評価

Great case

I wear my case everyday. I like that the built in kickstand is good for vertical and horizontal use. The case is also good at protecting the phone.

2023年10月13日
5つ星のうち5の評価

CMOS Battery

They emailed to check exact model number of laptop, prior to shipping the CMOS battery. Shipping was on time, pretty good from US to AUS.

2023年10月6日
5つ星のうち5の評価

The best case!

The Samsung Galaxy Z Flip 5 Shell Holster Combo Case with MagSafe fits perfectly. It looks really nice, and it's well made. It is great to the touch. The price, fast delivery, and customer service are to be commended.

2023年9月25日
5つ星のうち1の評価

Late delivery…Bad quality -F

Took 3 weeks for international delivery and then asked for more money to expedite!
Also had to pay delivery charges since they didnt oay so costs double.
Plus bad euality!!! Will not recommend !!

2023年9月5日
Rome Tech Cases ロゴ

Rome Tech Cases からの回答

Dear Sam,

We are truly sorry to hear about your experience with our delivery service, and we appreciate your feedback as it allows us to continually improve our services. We would like to take this opportunity to clarify a few points and address your concerns.

1. **Delivery Estimates:** We strive to provide accurate delivery estimates during the checkout process. Our economy international shipping generally takes 2-4 weeks, while USPS First Class International is expected to take 7-21 business days. Based on our records, you placed your order on September 5th, and the package was successfully delivered to Dubai on September 19th, which falls within our estimated delivery timeframe.

2. **Expedited Shipping:** We understand that you were expecting the package within 3 days. While this timing is not standard for international shipping, we aimed to accommodate by offering to reship the order via UPS 3-day service. We shared a screenshot of the shipping cost, amounting to $41, to maintain transparency, and intended to cover the cost of the phone case ($20) to assist further.

3. **Customs and Import Duties:** We apologize for any inconvenience, but customs and import duties are the responsibility of the customer, as is standard with international shipping. These charges are not within our control and can vary depending on the destination country.

We understand the importance of meeting our customers’ expectations and sincerely apologize for any miscommunication or misunderstanding that may have occurred. We value your business and would like to make things right. If there is anything specific you would like us to do to resolve this issue, please let us know, and we will do our best to accommodate your request.

We hope that despite this experience, we will have another opportunity to serve you better in the future. Please do not hesitate to reach out to our customer service team at support@rometechcases.com or +1 856-336-8157 if you have any further questions or concerns.

Thank you for your understanding, and we look forward to the opportunity to regain your trust.

Sincerely,
Rome Tech Customer Service

5つ星のうち5の評価

The holster fits our unusual phone…

The holster fits our unusual phone perfectly. The item is strong and works well. The price I saw was what I was charged. It arrived in the window of time we were given. This is a great company, very considerate of their customers, and selling good product.

2023年9月5日
5つ星のうち1の評価

Laptop CMOS battery

Laptop CMOS battery. I think you need to use a different shipping service. I selected the fastest option (2 - 5 days) and USPS has yet to deliver although it says it shipped a week ago and there is no reliable tracking information.

2023年9月5日

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