I used to be an avid user years ago as it used to be the place to advertise rooms for rent, and find a constant supply of tenants just before a new site appeared Spare Room who seemed to take over in... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Tbh 2 stars almost feels a bit generous. You have to pay to become premium member in order to contact prospective flatmates, which wouldn’t be too bad but the price of such premium membership is way... もっと見る
企業が回答しました
Roomgo CS, Is very helpful with kind understanding and assistance given when I had tenant issues. They extand my premium account for some extra days which I'm very grateful. My reason is tenant not w... もっと見る
企業が回答しました
Very good experience with Manal Manal parle très bien français, elle est à l'écoute , très competente, m'a guidé de façon efficace et très gentiment. Je n'avais pas le sentiment de la déranger et qu... もっと見る
企業が回答しました
企業情報
当該企業による記述
Roomgo is the largest online flatshare community, helping landlords and agents with portfolios of rooms, single rooms for rent, studios or other shared rentals. We check every listing and make it quick and simple to find great roommates you can trust. Since 1999, our service has created over 5 million room rentals worldwide.
連絡先
Acre House, 11/15 William Road, NW1 3ER, London, 英国
- contact@roomgo.co.uk
- roomgo.co.uk
4.0
ほぼ満足
1148件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Manal was very kind and resolve my…
Manal was very kind and resolve my issue very quick, I’m impress of his professional skills that helped me, thank you for all your help :)
2023年6月7日
自発的なレビュー
Roomgo UK からの回答
Hello Paco,
Thank you for taking the time to share your feedback with us.
We are always thrilled to hear about our user's satisfaction with the level of service we provide.
Paco, if you have any questions or require assistance with the website, please don't hesitate to reach out to us. We are here to help.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Easy to navigate website with many…
The website is easy to navigate, with many good leads receive at basic, once you upgrade to contact , you should get result, this site is good for all your property letting needs short term and long term., it also say greeting to leads saving you time
2023年5月29日
自発的なレビュー
Roomgo UK からの回答
Hi Sheral,
Thank you for your sharing your feedback!
We're glad you find our website easy to navigate and that it meets your needs. We appreciate your loyalty and support.
Don't hesitate to reach out if you need any assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
I found a more honest and friendly…
I found a more honest and friendly communication after introducing myself as a student with an accommodation problem.
2023年5月24日
自発的なレビュー
Roomgo UK からの回答
Hello Moghimifar,
Thank you for taking the time to share your feedback with us!
Being able to offer our users high-quality support is very important to us, and it's wonderful to hear that you are happy with the level of services offered. Moghimifar.
We wish you the best of luck in your search.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
They very good company to put ur room…
They very good company to put ur room to rent very good
2023年5月19日
自発的なレビュー
Roomgo UK からの回答
Hello Tushane,
Thank you for taking the time to leave your Feedback about our website!
We are delighted to hear about your satisfaction with our services.
We wish you the best of luck and hope you won't hesitate to contact us again if you have any queries.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Website very easy to use, lots of potential room mates
Website very easy to use and enter all the information you need to know. Photos uploaded easily too.
Early days but there seem to be lots of people looking for rooms. I used to use EasyRoomMate but this is as good.
2023年5月14日
自発的なレビュー
Roomgo UK からの回答
Hello Miss Brittlegill,
Thank you for taking the time to leave such amazing feedback!
It is an absolute pleasure having users like you advertise on our website. We work very hard to provide an excellent experience to our users and we are so grateful to hear that you are satisfied with our services.
If you need a hand with anything while on the website please get back to us and we will be more than happy to help.
Best regards,
The Roomgo Team
team@roomgo.co.uk
The good service provide it
I'm unable to reply to an Interest message received, it says i have to upgrade to premium account. The only thing i could do was send an interest back to the person.
I should be able to reply via CONTACT person but it says it locked.
Roomgo is a platform that helps individuals find rooms for rent with no agent fees. It is an easy and efficient way to search for flatshare options and find the perfect roommate. Here is some more information about Roomgo based on the provided web search results:
Features of Roomgo: Roomgo is a platform that enables individuals to search for rooms to rent by location, price, and other preferences. The website offers a range of features to help users find the right accommodation, including photos, detailed descriptions of the room and the house, and contact information for the current tenants.
No agent fees: Unlike traditional rental agencies, Roomgo does not charge any agent fees. This means that users can find a room to rent without having to pay any additional fees or charges, making it an affordable option for those on a budget.
Roomgo's role: Roomgo is not a rental agency, and as such, it does not search for rooms on behalf of users. Instead, the platform provides a database of available rooms and potential roommates, making it easy for individuals to find a flatshare that meets their needs.
Customer service: Roomgo has a customer service team that can help users with their search for a room to rent. If users have any questions or concerns, they can contact the customer service team via email and receive assistance in their search for a flatshare.
Overall, Roomgo is a useful platform for individuals looking for rooms to rent without having to pay any agent fees. The website provides a range of features to help users find the right accommodation, and its customer service team is available to assist with any queries or concerns.
2023年5月9日
自発的なレビュー
Roomgo UK からの回答
Hello Sam,
Thank you so much for the amazing feedback you shared with us!
your knowledge about the website kept us surprised and impressed, however, that's exactly what you expect from a loyal user such as yourself Sam.
It's always delightful to hear such a pleasant review about the services we provide and the effort our Customer service agents put in to ensure the satisfaction of our users.
I only hope that we can continue to impress you, and we wish you the best of luck in your search.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Easy website to use.
2023年5月5日
自発的なレビュー
Roomgo UK からの回答
Hello Aisling,
Thank you for sharing your Feedback with us!
We are delighted to hear that you are satisfied with our service and that you find the website easy to use.
Please do not hesitate to reach out to us if you have any queries. We would always be happy to assist you.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
I love the portal with easy access to…
I love the portal with easy access to searches. Customer service is absolutely top class, tracking your searches and sending emails with tips and recommendations to develop your skills in better searching your tenants.
2023年5月5日
自発的なレビュー
Roomgo UK からの回答
Hello Madelaine.
Thank you for your taking the time to leave such positive comments.
It is always a pleasure to hear from our customers about their satisfaction with our website and the customer service provided.
If you ever need a hand with anything else, please let us know and we'll be more than happy to help
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Roomgo UK からの回答
Hello,
Thank you for your 5-star review.
We appreciate your positive feedback and we are delighted to learn that you are happy with your experience on the website.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team.
team@roomgo.co.uk
very convenient website,friendly and…
very convenient website,friendly and supportive customer service.
2023年4月27日
自発的なレビュー
Roomgo UK からの回答
Hello Fahim,
Thank you so much for your feedback!
We really appreciate your positive feedback about our website and Customer service team. Please know that it gives us great pleasure to assist you Fahim.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
I’ve been a member how for over 10…
I’ve been a member how for over 10 years & find this site very good for finding suitable tenants
2023年4月25日
自発的なレビュー
Roomgo UK からの回答
Hello Newsu,
Thank you for your 5-star review!
We are happy to receive such an excellent and positive review about our service from a loyal user like yourself Newsu.
I only hope that we can continue to impress, and we wish you the best of luck on your search.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Site is easy to use
2023年4月20日
自発的なレビュー
Roomgo UK からの回答
Hello Muhammad,
Thank you for taking the time to leave a review!
We appreciate your positive Feedback and we're really happy to hear that you're satisfied with your experience on our website.
We hope you won’t hesitate to contact us if you have any questions or need assistance.
Best regards,
The Roomgo Team.
team@roomgo.co.uk
Limited if you don't pay
I like the fact that we can keep the ads for long time for free.
I don't like the fact that we can't contact them unless we pay.
2023年4月18日
自発的なレビュー
Roomgo UK からの回答
Hello Cedric,
Thank you for sharing your Feedback!
We are constantly working to improve our service quality and are disheartened to hear that your experience on the website was less than perfect.
Please note that the Premium membership is not required to use our website. There are many members using Roomgo for free and without subscribing to our membership.
Anyone can register, publish advertising, and browse every ad on the website for free. They also have unlimited contact with Premium members and the ability to send interest messages to other Basic users.
The Premium membership is only an additional feature, as Customer service agents we are here to make every user's experience a good one, and that's the reason why we assist those who would like to speed up their search process.
Please feel free to reach out to us with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
team@roomgo.co.uk
My experience with Roomgo uk
My experience with Roomgo uk. What is very professional I went online and was very easy to set up posted pictures and the next day. Somebody contacted me straight away. I would like to strongly recommend this company.
2023年4月18日
自発的なレビュー
Roomgo UK からの回答
Hello Del,
Thank you for taking th time to leave your Feedback!
We are so glad to hear that you find our website professional and easy to use.
We work very hard to keep our members satisfied and we are very happy to hear that we’ve met your expectations.
Please feel free to reach out to us with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Reliable with excellent custom service.
Reliable with excellent custom service.
by Oly
2023年4月18日
自発的なレビュー
Roomgo UK からの回答
Hello Oly,
Thank you for the 5-star review!
We really appreciate your positive feedback about our website and Customer service team.
Please feel free to reach out to us at team@roomgo.co.uk with any questions or further comments you wish to share.
Best regards,
The Roomgo Team
Roomgo UK からの回答
Hello Pat,
Thank you for sharing your Feeback with us!
We are overjoyed to know that you find our team to be beneficial, we want every user to have a positive and fruitful experience with us.
We sincerely hope you find what you're looking for, Pat. Please don't hesitate to contact us again in case you have any questions or need a hand on the website.
Best regards,
The Roomgo Team
team@roomgo.co.uk
They responded quickly
They responded quickly, kindly and offered me a solution to my problem.
2023年4月12日
自発的なレビュー
Roomgo UK からの回答
Hello Lucas,
Thank you for sharing your Feedback!
We really appreciate that, and we are happy to hear that our team was able to assist you with your search.
We wish you the best of luck in your search, please don't hesitate to contact us again in case you have any queries.
Best regards,
The Roomgo Team.
Excellent service
Excellent service. Great response time and friendly helpful people
Would recommend and use again
2023年4月5日
自発的なレビュー
Roomgo UK からの回答
Hello Bladon,
Thank you for sharing your Feedback!
We work very hard to keep our members satisfied, and we are pleased to hear that you are happy with our website and the level of service our team provides.
Please don't hesitate to contact us again if you have any queries.
Kind regards,
The Roomgo Team
team@roomgo.co.uk
Great help from Manal
2023年3月29日
自発的なレビュー
Roomgo UK からの回答
Hello Genevieve,
Thank you for your 5-star review!
We are extremely happy to hear that our customer service representative was able to help you with your search.
We are always at your disposal should you need any further assistance.
Best regards,
The Roomgo Team
team@roomgo.co.uk
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。