Ben and Peter were both wonderful to deal with. Peter has an exceptional amount of empathy and was more than happy to help me strategize for my specific scenario, I cannot thank them enough for their... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The staff were friendly, knowledgeable, timely and very patient. The facilities are clean, organised, great layout, great access to trolleys, lift and pallet jack. Great selection of merchandise,... もっと見る
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The guys have been super helpful whilst I navigate a hard time. They've been so helpful and kind throughout the whole experience.
企業が回答しました
We had a very last minute need for storage and we couldn't have pulled it off without the team at Chirnside Park. Thank you Peter and Ben for your responsiveness and helpfulness. I'm glad I got to mee... もっと見る
企業が回答しました
企業情報
Roomia Self Storage - Chirnside Park について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Maroondah Highway 272-274, 3116, Chirnside Park, Victoria, オーストラリア
- (03) 8903 8800
4.8
優良
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The facility provided everything that I…
The facility provided everything that I required and could have wanted.
2024年8月5日
Roomia Self Storage - Chirnside Park からの回答
Thank you so much for your kind words. We're delighted to hear that our facility met all your needs. We appreciate your support and look forward to continuing to provide you with great service!
Roomia Self Storage - Chirnside Park からの回答
We appreciate your feedback. It's great to hear that you found our website easy to navigate and our prices competitive. Thanks for storing with Roomia!
Ben was very helpful in explaining the…
Ben was very helpful in explaining the procedure in my change over of storage unit dilemma with time and did the best deal to make it cost effective for me.
2024年7月26日
Roomia Self Storage - Chirnside Park からの回答
Thank you for sharing your experience! We're delighted to hear that Ben was able to assist you effectively and provide a cost-effective solution. Our team is dedicated to making the process as smooth as possible for our customers, and we're happy to see that reflected in your experience.
Great facilities easy access customer…
Great facilities easy access customer service excellent
2024年7月27日
Roomia Self Storage - Chirnside Park からの回答
Thank you for your kind words! We're glad you found our facilities and access convenient, and that our customer service met your expectations. We appreciate you storing with Roomia.
Excellent facility
Great, helpful staff, Clean facility with great access hours.
Only disappointing thing was that they got rid of the moving truck when they took over. That was a huge asset
2024年7月21日
Roomia Self Storage - Chirnside Park からの回答
Hi Rob, Thank you so much for the five-star review! We're thrilled to hear that you found our facility excellent and our staff helpful. We pride ourselves on maintaining a clean environment now with 24/7 access.
We appreciate your feedback regarding the moving truck. While we no longer have the truck, we now offer a move-in van, which many of our customers have found easier to drive, but we're sorry to hear that this hasn't met your needs.
Roomia Self Storage - Chirnside Park からの回答
Hi Angela,
thank you for your five-star review, and for storing with Roomia.
Roomia Self Storage - Chirnside Park からの回答
Hi Joanne, Thank you for your review. Great to hear our 24/7 access makes storing easy. Thank you for choosing Roomia.
Roomia Self Storage - Chirnside Park からの回答
Thank you for your review, we appreciate it!
Fantastic service
Fantastic service, lovely manager who was so helpful. The access and ease of entry is great, facilities are amazing and I had access to a free moving van and the unit was a good price and size! Very happy!
2024年7月8日
自発的なレビュー
Roomia Self Storage - Chirnside Park からの回答
HI Caera, We are so happy to hear that you are happy at Roomia :) Thank you for your feedback and review.
Furniture stored for six months
The place is clean and feels safe, staff are friendly and helpful.
2024年5月15日
Roomia Self Storage - Chirnside Park からの回答
Hi Gary, thank you so much for your five-star review. We're thrilled to hear that you had a positive experience storing your furniture with Roomia. Our friendly and helpful staff are always here to assist you with all your storage needs.
Excellent move to store your possessions
Good and friendly service. Excellent information provided.
2024年5月6日
Roomia Self Storage - Chirnside Park からの回答
Thank you for your kind review.
Access and safety excellent
Access and safety excellent
Had storage there from August 2022 to April 2024
2023年5月22日
Roomia Self Storage - Chirnside Park からの回答
Thank you for your feedback! We're glad to hear you found our access and safety excellent during your time with us. Thank you for choosing Roomia.
Friendly and very helpful
2024年5月17日
自発的なレビュー
Roomia Self Storage - Chirnside Park からの回答
Thanks Paul for your five star review, we really appreciate it.
Would you like a cup of tea
Would you like a cup of tea? A very typical phrase in Aussie culture but when you are having a bad day trying to resolve issues with an international move, it is the kindest gesture you can image. The Manager of Roomia Churside helped me when I didn't think anyone would. Thank you.
2024年3月28日
自発的なレビュー
Roomia Self Storage - Chirnside Park からの回答
Thank you for your wonderful review. We're so glad Ben could brighten your day and provide the support you needed.
Ben has been an amazing person to have…
Ben has been an amazing person to have delt with. He has guided me through the process perfectly. Two thumbs up 👍👍
2024年5月14日
自発的なレビュー
Roomia Self Storage - Chirnside Park からの回答
Thankyou for leaving this five-star review and for your kind feedback. We are thrilled that you've had a great experience. Thank you for choosing Roomia, we appreciate it.
Amazing customer service
Amazing customer service and the storage was perfect for me. The trolleys available were super handy and easy to use. Thank you Roomia.
The team is phenomenal. Super lovely and helpful. :D
2024年5月9日
自発的なレビュー
Roomia Self Storage - Chirnside Park からの回答
Hi Tayla,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with the Roomia team and storage facilities. Our team works hard to ensure everything runs smoothly, and we're delighted that we could make your storage process easy and convenient. We appreciate your kind words. Many thanks :)
Roomia Self Storage - Chirnside Park からの回答
Thanks Terri for your 5-star review, and for choosing to store your belongings with Roomia!
Lovely staff and go far and beyond to help there clients
Helping customers to make their choice and help them in every aspect
2024年3月21日
自発的なレビュー
Roomia Self Storage - Chirnside Park からの回答
Thank you Wendy for your review and kind feedback. Thank you for choosing Roomia at Chirnside Park, we appreciate it.
Roomia Self Storage - Chirnside Park からの回答
Hi Nick,
Thank you for your review and for choosing Roomia - it means a lot to us!
Roomia Self Storage - Chirnside Park からの回答
Thank you for your wonderful review Mick, it's very appreciated and we will be sure to pass your feedback onto Ben and Romy.
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