Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put m... もっと見る
企業が回答しました
Deb was awesome — super friendly, genuinely helpful, and absolutely no hard sell. Roomies Storage has a great business model, and the pricing was unmatched for what we needed. Deb set us up with a 3m... もっと見る
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I've used other storage facilities where I had to remember PIN codes, supply my own lock and use my own trolley. Once you're setup in the system and have the app it's a piece of cake and the master ac... もっと見る
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企業情報
Roomia Self Storage - St Marys NSW について
当該企業による記述
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
当該企業による記述
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
連絡先
Forrester Road 160, 2760, Saint Marys, New South Wales, オーストラリア
- 02 9832 2333
4.8
優良
195件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff member Vicky rose was very…
Staff member Vicky rose was very helpful and a really nice person who made me feel welcome
2026年7月9日
Roomia Self Storage - St Marys NSW からの回答
Thank you for the wonderful review.
We're so pleased Vicki made you feel welcome and looked after you so well. She'll be delighted to hear your kind words.
Thanks for choosing Roomia! 💚
Roomia Self Storage - St Marys NSW からの回答
Thank you for the great review!
We're so pleased Deb made getting started easy and stress free. We'll be sure to pass your kind words on to her.
Thanks for choosing Roomia! 💚
Excellent staff
Absolutely wonderful staff customer service and friendly people nothing was a problem and they solved everything with poise and kindness.
2026年7月6日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thank you for such a wonderful review.
We're delighted to hear our team made such a positive impression. Helping our customers with kindness, patience and a smile is exactly what we're here for, so it's lovely to know you felt so well looked after.
Thank you for choosing Roomia. We really appreciate your kind words and support. 💚
Good customer service
Good customer service. She's very helpful, friendly, informative. She's very easy to talk to. Always smiling and she's a great lady.
2026年7月2日
Roomia Self Storage - St Marys NSW からの回答
Thank you for the lovely review.
We're delighted to hear our team made such a positive impression. Friendly, helpful service and a smile go a long way, and it's wonderful to know you felt so well looked after.
Thanks for choosing Roomia! 😊
Debbie has made this whole process so…
Debbie has made this whole process so easy. Thanks for the smooth move in to Roomia St Mary’s, Debbie!
2026年7月4日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thank you for your lovely review! We're so pleased Debbie made your move to Roomia St Marys smooth and easy. We'll be sure to pass on your kind words—they'll make her day. Welcome to Roomia!
First time at Roomia
Debbie, the assistant manager, was extremely kind and easy to talk to. She showed us to our unit and around the storage area.
2026年7月4日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thank you for the wonderful review.
We're so pleased Debbie made your move-in smooth and stress free. We'll be sure to pass your lovely feedback on to her.
Thanks for choosing Roomia! 😊
The staff were lovely and very helpful…
The staff were lovely and very helpful very easy process definitely recommend if wanting an easy to use storage unit.
2026年6月26日
Roomia Self Storage - St Marys NSW からの回答
Thank you for the wonderful review.
We're so pleased to hear our team made the process easy from start to finish. Making storage simple and stress free is exactly what we aim for.
Thanks for choosing Roomia and for the recommendation. We really appreciate your support! 😊
Fantastic so far
I’ve started moving my items in today. So impressed so far, the app works well and everything is nice and clean and new, lift works well and plenty of trolleys available to move things. Thank you!
2026年6月26日
Roomia Self Storage - St Marys NSW からの回答
Thank you for the wonderful review.
We're thrilled to hear your move-in has gotten off to such a great start. It's fantastic to know the app, facilities and trolleys all helped make moving in that little bit easier.
Thanks for choosing Roomia. We hope the rest of your move goes just as smoothly! 😊
Friendly Staff & Clean unita
Debra was welcoming and showed us around to our unit & also other entrances and exits we could yse. She was super friendly and very informative. The Storage unit is clean and spacious. Love that we can access through our phones.
2026年6月26日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thank you for the wonderful review.
We're so pleased Deb made you feel welcome and took the time to show you around. It's great to hear you found the unit clean and spacious, and that you're enjoying the convenience of phone access.
We'll be sure to pass your kind words on to the Roomia St Marys team. Thanks for choosing Roomia! 😊
The lady at the front desk was really…
The lady at the front desk was really lovely, helpful and insightful. She guided us through the whole process and made it seamlessly easy.
2026年6月16日
Roomia Self Storage - St Marys NSW からの回答
Thank you for the lovely review. We're delighted our team could make the process simple and stress free from start to finish.
Creating an easy, welcoming experience is exactly what we're here for. Thanks for choosing Roomia.
Roomia Self Storage - St Marys NSW からの回答
Thank you for the wonderful feedback. Our team loves helping customers create a little more room in life, so it's great to hear you found them friendly and helpful.
We appreciate you choosing Roomia.
The lady i spoke to Vicki was very…
The lady i spoke to Vicki was very friendly and helpful i found it very easy to get a storage shed it was my first time doing it and recommend going there to anyone that wants a simple process in getting storage non time consuming very happy and will use there service again
2026年6月9日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Thank you so much for the lovely review. We know using storage for the first time can feel a little unfamiliar, so we’re really glad Vicki could make the process simple, friendly and stress free for you. We’ll be sure to pass your kind words on to her. Thanks again for the recommendation and we’d love to help you again anytime you need us.
The staff member was fantastic
The staff member was fantastic. Showed me around the site and helped pick an appropriate unit. She also helped setting up the digital side of things.
Thank you 😊
2026年6月5日
Roomia Self Storage - St Marys NSW からの回答
Thank you for the lovely review 😊 We’re so glad the team could help you find the right unit and get everything set up smoothly. The digital side can feel a bit new at first, so it’s great to hear we could make it easy.
Thanks Deb!!
Deb honestly provided some of the best customer service I've ever experienced. Being new to Blacktown, I had so many questions, and she went above and beyond to assist me. She was friendly, patient, knowledgeable, and made me feel so welcome. Thank you, Deb, for your outstanding service!
2026年6月4日
自発的なレビュー
Roomia Self Storage - St Marys NSW からの回答
Wow, thank you for such a thoughtful review. Deb will be absolutely chuffed to read this. Moving to a new area can be a lot, so we’re really glad she could help make things feel a little easier and more welcoming. We’ll make sure your kind words are shared with her.
The transition from one unit to the…
The transition from one unit to the other was easy, with support from Mark
2026年5月28日
Roomia Self Storage - St Marys NSW からの回答
Thanks for the review. Great to hear the move between units was smooth and that Mark could help make the transition easy. We’ll pass your feedback on to him.
Debbie at Roomia St Marys
Debbie at Roomia St Marys is just the best! She is so easy to talk to and incredibly accommodating. It’s always such a great experience dealing with someone so genuinely helpful and down-to-earth.
2026年5月30日
Roomia Self Storage - St Marys NSW からの回答
Thanks so much for the lovely review!
We’re so pleased to hear Debbie made your experience such a positive one. She really cares about making things easy and welcoming for our customers, so we’ll be sure to pass your kind words on to her 😊
Roomia Self Storage - St Marys NSW からの回答
Thanks so much for the 5 stars!
Easy and simple is exactly what we aim for at Roomia — storage without the stress. We really appreciate you taking the time to leave a review and are so glad you had a great experience with us.
The staff were amazing and the storage…
The staff were amazing and the storage unit was clean and easy to use
2026年5月14日
Roomia Self Storage - St Marys NSW からの回答
Thank you so much for the kind words. We’re so pleased to hear the team looked after you and that you found the storage unit clean and easy to use. We’ll be sure to pass this on to the team!
The service was absolutely amazing and…
The service was absolutely amazing and they were very transparent. The facility is very secure which makes me feel when leaving me property in the units. Thank you very much for the amazing service and all the help you gave us. Would highly recommend
2026年5月22日
Roomia Self Storage - St Marys NSW からの回答
Thank you for such a thoughtful review. We know trusting someone with your belongings is a big thing, so hearing you felt secure, supported and well looked after means a lot to us. We truly appreciate the recommendation and your kind words about the team.
Excellent service!
2026年5月16日
Roomia Self Storage - St Marys NSW からの回答
Thank you so much for the five stars! We really appreciate the support and are so pleased you had an excellent experience with Roomia.
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