Rorra ロゎ
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Rorra レビュヌ 33

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TrustScore 5段階評䟡の4.5

4.4

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5぀星のうち1の評䟡

Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically.... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Really impressed with the customer service — reached out with a question about filter replacement and got a clear, simple answer right away. They made it easy to adjust delivery timing based on ac... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

After a year of use, I’m extremely impressed. I was a longtime Berkey user and didn’t switch lightly, but this has been a clear upgrade. The quality and performance are outstanding, and everything fee... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Received my countertop stainless steel water filter. Very easy to set up, all parts are as shown. I was a little concerned that the flow from the spigot was not a full flow. I emailed customer serv... もっず芋る

䌁業が回答したした

連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

33件のレビュヌ

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5぀星のうち5の評䟡

Great purchase for us

Great purchase for us. Performs as advertised. Can’t say more. Completely satisfied.

2026幎3月18日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Harry, this is so great to hear! Thanks for sharing this feedback.

5぀星のうち5の評䟡

I used my Rorra filter for 7 months and


I used my Rorra filter for 7 months and thoroughly enjoyed it until the faucet started leaking. After sending videos to customer service, I received a brand-new replacement. I am very satisfied with the system.

2026幎3月20日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Dale, thanks for sharing this glowing review! We are so happy to hear that you have been enjoying your Countertop System, but especially glad to hear that our team helped you get a replacement when you needed it.

5぀星のうち5の評䟡

It ticks all the boxes!!

So far I have been very pleased with the product and the service. It’s easy and convenient. I love the freshness of the water
even 2 months later.

2026幎3月20日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Tammy, thanks so much for taking the time to share this feedback! We are thrilled to hear you have been enjoying both the product and service. :)

5぀星のうち5の評䟡

Great product, great customer service.

Received my countertop stainless steel water filter. Very easy to set up, all parts are as shown. I was a little concerned that the flow from the spigot was not a full flow. I emailed customer service. They responded within hours with a very detailed explanation. I did as they instructed (very minor actions like fill it a couple times and drain to ensure filter completely soaked). The spigot is now flowing strong! Very satisfied with the product and the customer service so far.

2026幎3月17日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Pat, Wow! This just made our day :) Thanks for taking the time to share this glowing review!

5぀星のうち5の評䟡

Extremely fast service

Extremely fast service. Left a message and they got back to me very quickly. I am so happy. I am not drinking out of plastic water bottles anymore. This was the perfect solution for me. It’s a beautiful design and extremely quality water. Thank you for everything that you do for people. I appreciate you PB.

2026幎3月18日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Pamela, thanks for sharing this incredible review! This is exactly what we hope for all of our customers, and it's encouraging to hear that you share our passion for clean drinking water, free of plastic!

5぀星のうち5の評䟡

Countertop water filtering system

I will be recommending this product to all my friends and family. Not only was the staff efficient and friendly with all my questions and needs but the product is fabulous.
It is simple to maintain and set up - filters are reasonably priced - made of stainless steel and aesthetically appealing in the kitchen and made in USA.

2026幎3月9日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Linda,

Wow, this just made our day! Thanks so much for taking the time to share this glowing review. Please don't hesitate to email us with any questions or concerns that may come up in the future.

5぀星のうち1の評䟡

The customer service is dreadful

The customer service is dreadful. I have received a defective filter from them...I called multiple times as well as sent numerous e-mails to send me a replacement, but no response.

2026幎3月3日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Katarina, thank you for sharing this feedback and we sincerely apologize for the negative experience. Rest assured, someone from our team will follow up directly and find a suitable resolution for you.

5぀星のうち5の評䟡

Very responsive company

Very responsive company. Great product.

2026幎2月25日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Leslie, thanks for taking the time to share this feedback! We're thrilled to hear you have been enjoying our products, but we take great pride in providing rock star levels of service. :)

5぀星のうち1の評䟡

Defective spout

Defective spout. there is no phone number. Automated email and an eventual reply. Long story short. They sent a new spring saying it would fix but it didn’t. Now, it over 1 month of emails and no replies to fix or return. Never ever purchase from the. Garbage

2025幎12月28日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Brian, thanks for taking the time to share this feedback. We're truly so sorry for the poor experience, and rest assured, we hear you. Someone from our team will follow up with you via email to make sure we find you a suitable resolution. We look forward to making it right.

5぀星のうち2の評䟡

Water filter replacement only last for 60 days

Overall, Rorra is a great design with good service . However, the water filter is a real concern. The filter is supposed to last 3 months, but mine stopped working in about 60 days. This means I may need more replacements than promised, which increases the cost unexpectedly.
I don’t mind paying for replacements when they match the expected lifespan, but the filter quality and consistency definitely need improvement.
I hope the company can address this issue because everything else has been a positive experience.

2026幎1月28日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi Kh, thanks for sharing this helpful feedback with us. The lifespan of water filters can vary depending on the contents of your local water source, and in cases where filters are needed more frequently, we are here to work with you on making it more cost effective. Someone from our team will reach out to help you further, but we appreciate your patience and understanding in the meantime.

5぀星のうち5の評䟡

Best water filter you can buy

Best water filter you can buy. Have both the countertop and shower filters and both are excellent

2025幎11月29日
自発的なレビュヌ
Rorra ロゎ

Rorra からの回答

Hi there, thanks for taking the time to share this incredible feedback!

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