Rosabelle レビュー 

Does anyone have a valid email address for this company, it’s telling me on trying from here, the domain name is up for sale. Have tried Rosabelle.com. No such email. 😡😡

My sister-in-law visited me on my birthday, she brought me this Rosabelle facemask. At first I didn't know how to operate, I just read and followed the instructions. Now, I get to enjoy my skincare routine while relaxing, listening to my favorite music. I love it!

I want to thank the Roseabella Team for making thing right with my order. It was quick and easy Good people As for the beetroot I have only been on it for 5 days looking forward to feeling great again

BUYER BEWARE. Ordered my mask. Took ages to come.
Out of the blue, a second mask arrived. Checked my bank and they had taken another payment for the second mask - which I did not order. Contacted their customer services 3 times, eventually they said they would not refund my money as the mask was not damaged despite the FACT that I did not order this second one.

Unfortunately I along with others look like this so called company has scammed me. I ordered and paid and still not got my mask.
Also tried to contact the company via email only to have had it returned via mailerdemon. So disgusted. This was recommended by this morning programme, or was it?
Dont order from this company.

Ordered 2 masks then cancelled them got refunded 80 pound then 2 weeks later also received the masks so got them free

This company is absolutely disgusting the same day o ordered the red light face mask I cancelled becouse my son surprised me with one this company would not cancelled it arrived and I asked for returns details and they refused me said can only refund if item is damaged or faulty .I quoted uk customer statuary rights to them but they just keep sending message for me to wait untill it arrives I have told them 4 times it has arrived but I just keep getting same message.the have taken my money illegally.

Three weeks later I am still waiting for mine. Will it do what they predict if and when it does arrive

I have been waiting over 6 weeks with no communications. I have emailed but j am wondering if it was a scam
The advert was on Facebook. Did anyone else order through this method

If I could rate this joke of a company less than 1 I would. Waited weeks for it to arrive damaged box slit open and no instructions. No response from company after over 10 emails sent to them asking how to return they just say package on its way. DO NOT BUY FROM THEM. God knows why this was advertised on a feature on This Morning. Out of pocket for an item I cant use.

Please don’t deal with this company, ordered LED Mask 27/7/26 and has still not arrived 5/9/26. I have asked for update, same tracking number that does not work was given. I have now asked for a refund and they have stopped replying. The Government needs to look into this company. It is taking money and not supplying the product. It’s should receive a nil star rating. Be careful.

I've been waiting almost 6 weeks for my delivery. Every time I send an email the answers are all the same either sorry for your wait or send your order number which I've sent 3 times im at my whits end now the monies were taken out next day '24th July' what do I need to do to actually get my mask delivered???

Absolutely appalling! I waited ages to receive then didn't work. Still waiting for refund and in the meantime I received a text yesterday to say thank you for your order it's on its way!! What why would I order another one when waiting for my refund for the piece of rubbish received in the 1st place and they have taken from my account! I'm fuming. I've given them 5 working days to refund my money for 2 masks now. I am reporting them.for fraud and theft for taking money from my account without my authorisation!!****WARNING ***DO NOT BUY FROM THIS COMPANY

Do not use this company. It's a complete scam like everybody's written. It's disgusting how they can advertise through a main television program. as the same as the other people on the reviews still not receive mind. In future I'm going to make sure I I read all reviews on everything I buy. I will be contacting my bank to see if they can get my money back.

The most appalling service ever. Do not buy from this company. Waiting 3 weeks for my order and getting absolutely nowhere with the customer support. Dreadful experience. Do not use. Go elsewhere.

Took over 3 weeks to arrive. Mask looks like it's been used, no control box. I've emailed regarding this and waiting for response. Probably will return it.
Have to apologise, they responded quickly and explained the instructions.Ill be keeping it and giving it a try.

Like everyone else, I thought I was ordering the ‘revolution’ face mask from the itv this morning, the link must have been hacked somehow as I ended up with the rosabelle, same as all I tried to cancel & nothing & received the mask a month later with no instructions etc.

Appalling experience with customer services. Received the mask after quite a bit of time, no communication regarding shipping or how long it would take to receive it. When finally received it was a sub standard mask with minimal instructions full of grammatical errors.
When trying to return, I have been in contact with Customer relations for weeks during which time I was offered from return and full refund to 50% or 30% off depending on the day. Each time promises were made and I was told I needed to wait for confirmation from the warehouse. I kept on following up weekly and lastly I was told my return/refund was not approved.
Horrible experience! Don’t get fooled by the price, it is low for a reason!
Their website is a sham, you cannot even add a review and they are falsely advertising a 90 day no questions asked return and refund guarantee. Horrendous.

I cancelled mask after reading reviews, they took £47 and do not respond to emails. The mask arrived after 3 weeks, I emailed to ask for returns label, no response 7 emails later. The mask has a crack in it, cheap plastic no lead or control, so pretty useless
They are scamming people. I bought this mask as I saw them advertised in This Morning. I have now got to accept they have my hard earned money and many other peoples by the reads I have seen.