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䌁業情報


連絡先

3.9

ほが満足

TrustScore 5段階評䟡の4

11件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞1週間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち1の評䟡

Dreadful!

Ordered a part in December, returned and received by them on 5 January, despite numerous calls and emails the refund was not processed. Had to raise a dispute with my bank before they would refund the money. They were shocked that I'd done so and said "cancel it the bank will take the money". Well of course they would its was my money! Absolutely useless company and would highly recommend not using them!

2026幎3月1日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

We’re sorry to hear about your experience and understand how frustrating refund delays can be.

To clarify, your returned item was received in early January and your refund was processed shortly after the matter was raised with us again. Once a bank dispute is opened, the process is handled by the bank and can affect the normal refund timeline, which is why we advised that cancelling the dispute would allow the process to complete smoothly.

We always aim to resolve issues directly and as quickly as possible, and we regret that this situation caused dissatisfaction. We take feedback seriously and continuously work to improve our communication and turnaround times.

If you would like to discuss this further, we encourage you to contact us directly so we can address any remaining concerns.

5぀星のうち4の評䟡

**Great parts at competitive prices, decent service overall**

I recently ordered several car parts from **Rosslyn Car Parts Ltd** through their website and overall I’m pretty happy with the experience. The site is easy to navigate and has a *huge range of products*, from filters and brake pads to more specialist items, and often cheaper than what you find at big high-street retailers.

I placed my order without any issues and got regular updates. Delivery was *prompt* and the items arrived in good condition and exactly as described — which isn’t always the case with some parts sites!

Customer service was helpful when I had a quick question about compatibility, and they pointed me in the right direction. My only minor gripe was that stock availability wasn’t obvious until late in checkout, so I had to wait on one part a bit longer than expected. All in all, though, it was a good experience and I *would use them again*.

2026幎2月5日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thank you for the 5-star review! We truly value your support and look forward to helping you again whenever you need car parts.

5぀星のうち5の評䟡

Amazing service

Amazing service! Delivery time was sooner than expected. The advisor I spoke to, Adam kept me updated until I received my part.
Would definitely recommend if you’re in need!!

2026幎2月2日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thank you for the 5-star review! We’re glad you were happy with our service and the quality of our parts. Your feedback motivates us to keep improving.

5぀星のうち5の評䟡

Best for good and best

Best for good and best

2026幎1月1日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thanks for taking the time to leave us a 5-star review! Your feedback means a lot to our team. We’re happy to know you’re satisfied with our service.

5぀星のうち2の評䟡

Seriously overpriced for a Mazda


Seriously overpriced for a Mazda Original part.
The tailgate lock mechanism on my Mazda broke.
The local Mazda dealer wanted around £450 inc vat.
Tried a part search engine to see if I could get a better price. The enquiry went to Rosslyn - as well as others.
Rosslyn Car Parts Ltd quoted me over £700 for the exact same part!
In the end I managed to get the same brand new part from another well known original parts supplier for almost half the Rosslyn price at just below £360- with full Warranty etc.

2026幎2月17日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the frustration you’ve had while sourcing the Mazda tailgate lock mechanism.

Our prices are based on several factors, including supplier availability at the time of enquiry, manufacturer pricing, logistics, and warranty handling. Unfortunately, these can fluctuate significantly—particularly for genuine OEM parts—and may result in quotes that differ from other suppliers or even authorised dealers.

We understand that finding the best value is important, and we respect your decision to purchase the part elsewhere when you found a more competitive option. We’re pleased you were ultimately able to obtain the correct part with full warranty coverage.

Your feedback is valuable to us, and we will review this internally to ensure our pricing remains as competitive and transparent as possible. If you’d be open to it, we’d welcome the opportunity to assist you again in the future or to discuss this specific quote in more detail.

Kind regards,
Rosslyn Car Parts Ltd

5぀星のうち5の評䟡

Great

Great platform for buy car parts... Genuine price... Delivery on perfect time

2026幎2月15日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thank you for the 5-star review! We’re glad you were happy with our service and the quality of our parts. Your feedback motivates us to keep improving.

5぀星のうち5の評䟡

Excellent Customer services

Excellent Customer services

2026幎2月1日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thanks for taking the time to leave us a 5-star review! Your feedback means a lot to our team. We’re happy to know you’re satisfied with our service.

5぀星のうち5の評䟡

Trusted brand

Trusted brand

2025幎6月3日
自発的なレビュヌ
Rosslyn Car Parts Ltd ロゎ

Rosslyn Car Parts Ltd からの回答

Thanks for taking the time to leave us a 5-star review! Your feedback means a lot to our team. We’re happy to know you’re satisfied with our service.

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