Rowebb Ltd ロゎ
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Rowebb Ltd レビュヌ 

153
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TrustScore 5段階評䟡の5

4.9

建材提䟛業者
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5぀星のうち5の評䟡

Provided a competitive price. Once I ordered online was contacted by phone straight away, they didn’t have the product into stock at my local Branch but was informed it would be transferred from else... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Delivery was not complete when driver arrived. Box was open and part of the delivery was missing. I rejected the delivery from the driver and contacted Rowebb, who then phoned me to apologise and woul... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Rowebb provide a first class customer service. Special thanks go to to John Cummings, who went out of his way to get colour samples to me in my very tight timescale, and to Joe McCready, who dealt w... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

I first visited the site to enquire about some render to repair a bit of damage on my house. John was very helpful and responsive, and was able to give me a very competitive price considering how litt... もっず芋る

䌁業が回答したした

䌁業情報

  1. 建材提䟛業者

圓該䌁業による蚘述

Rowebb are an independent specialist merchant and we have been supplying the rendering, construction and house-building market for almost 100 years. In recent years we have developed our product range to include factory batched renders from K-Rend, Scotrend and JUB. We also offer a range of other products such as render boards, drydash aggregates, insulated render systems, natural stone paving and cladding, decorative aggregates and a range of ancillary products.

連絡先

4.9

優良

TrustScore 5段階評䟡の5

153件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(153)

過去12か月のレビュヌ数: 27件

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5぀星のうち5の評䟡

A great company willing to resolve customer issues

Was advised to order extra k-rend, then when I tried to return the extra I had left, they wouldn’t take it back as 2 weeks is their cut off so be mindful of this. I was not impressed, as their truck was broken down so delivery was cancelled twice so I put off booking the builder, then they just turned up with my order one day so how was I supposed to arrange the builder and him finish the job in 2 weeks! UPDATE: I did complain in my review and the wonderful John contacted me and resolved the situation! I do appreciate a company that respects and takes seriously a customers views. Thankyou so much John!
Also the colour enhancer paint that I have since purchased is amazing as it covers up any discrepancies and is so smooth and great to paint with 👍

2023幎8月6日
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Hi Yvonne,

Thank you for leaving some feedback for us. I'm really sorry to your experience, this is absolutely not the type of service we are looking to provide for our customers.

I have sent you an email so that we can organise to get this sorted out for you. I can only apologise again for the poor communication on our end and we will strive to make this clearer for our customers in the future.

I hope to hear back from you soon and we thank you for your patience!

John

UPDATE - Thank you again Yvonne for your feedback and I'm glad we could resolve this issue :)

5぀星のうち5の評䟡

Went above and beyond

They obtained more of the stock I required and delivered it exactly when I said I needed it.

2023幎8月6日
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Thanks for the kind words Len :)

5぀星のうち5の評䟡

Excellent customer service

Excellent customer service. Stocked everything I needed and kept me up to date with delivery times. Can’t fault Rowebb.

2023幎8月3日
自発的なレビュヌ
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Thank you Jilly, appreciate the kind words!

5぀星のうち5の評䟡

Can't be improved.

Ordered K-rend and other stuff. Delivery in two days.
Simple ordering process. I really can't envisage any way that improvements could be made.

2023幎7月16日
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Thank you Steve, hope to see you again soon!

5぀星のうち5の評䟡

Grey Slate

Great service from Rowebb,had grey slate chips,had them by end of week in time to complete work
Will use again if need building products
Thanks

2023幎7月9日
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Thank you :)

5぀星のうち5の評䟡

Excellent service

Excellent service. Called to confirm my online order and agree delivery date. All very smooth.

2023幎7月2日
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Thanks Ian, hope to see you again!

5぀星のうち5の評䟡

Easy online transaction

Easy online transaction, followed by a phone call from main branch to update me on order. Staff at local Inverurie branch very helpful when I went to collect the items.

2023幎4月10日
Rowebb Ltd ロゎ

Rowebb Ltd からの回答

Thank you, glad we could help!

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