レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic products & service - after such a poor experience with Duvalay, we were delighted to have been treated like an important customer, our order was easy to process (they even knew the dimension... もっと見る

企業が回答しました

5つ星のうち5の評価

We had some loose covers made by this excellent company and, as usual with their products, they fit perfectly and look great.

企業が回答しました

5つ星のうち5の評価

We purchased a two year old caravan with fixed single beds. The mattresses were awful, sagging uncomfortable and impossible to get a decent night’s sleep. After research we opted for Jonic and ordered... もっと見る

企業が回答しました

5つ星のうち5の評価

Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve pl... もっと見る

企業が回答しました

企業情報

  1. 製造業者
  2. 寝具店
  3. マットレス専門店
  4. RV 用品店

当該企業による記述

At Jonic, we believe getting a good night's sleep on holiday is just as important as the holiday itself. For almost 20 years we have been handcrafting custom-made bedding, mattresses, and toppers for caravans and motorhomes. Our product line is designed to give you ultimate comfort so you can live life to the fullest. We take great pride in every aspect of our work, from our outstanding customer service to the craftsmanship of our skilled team, which is why we back our entire range with a 5-year guarantee.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

130件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常1カ月以上経ってから回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Fantastic loose covers

We had some loose covers made by this excellent company and, as usual with their products, they fit perfectly and look great.

2026年3月13日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi William,

Thank you for your lovely 5 star review! We are so glad you are happy with your new bedding.

Best wishes,

The Jonic Team

5つ星のうち5の評価

Fantastic products & service

Fantastic products & service - after such a poor experience with Duvalay, we were delighted to have been treated like an important customer, our order was easy to process (they even knew the dimensions of the fitted sheet we needed based on the make & model of our motorohome - unlike Duvalay who can't seem to match the size required to the mattresses they produce). We bought 2 fitted sheets and they both cover the whole mattress & never ping! Very nice quality and definitely worth the wait after ordering at the NEC. Thank you Jonic, we WILL be back!

2025年10月17日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Elisa,

Thank you for your lovely 5 star review! We're so pleased to hear you are happy with the service and fitted sheets and look forward to helping you again in the future :)

Best wishes,
The Jonic Team

5つ星のうち5の評価

Customer service second to none

Customer service second to none, after picking my motorhome mattresses up to find they didn’t fit due to a number of factors, rang to report the problem, jonic could not have been more apologetic and helpful, quickly returned and new ones made, they are perfect, great products and staff, be hard pushed to find better

2026年3月4日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi, thank you so much for your lovely 5 star review! We are so glad to hear everything was resolved and look forward to helping you in the future.

Best wishes,
The Jonic Team

5つ星のうち5の評価

The service they offer is truly…

The service they offer is truly exceptional. I needed a fresh sheet for our motorhome's island bed, and Nicky handled it flawlessly. From placing the order to receiving the delivery, the new sheet arrived in less than a day. The speed of it all was astonishing. They have a fantastic selection of top-notch products for motorhomes and similar needs. Many thanks!

2025年12月28日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Oliver,

Thankyou so much for your review!

We are so glad you are happy with your new sheet and that Nicky was able to help you so quickly. It’s great to know the sheet arrived so promptly and met your expectations!

Thank you for your recommendation and support. We hope to help you again in the future!

Kind regards,

The Jonic Team

5つ星のうち2の評価

Didn’t fit my bed.

The claim was they know the mattress from the specifications; I do not need to measure or check - it’ll be correct. After receiving two topper-mattresses, neither of which fitted the bed I have to assume either I have a non-standard bed or the claim is incorrect.
However, the return and refund process was effective, so no harm done but a loss of time.

2025年12月14日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Peter,

Thankyou for sharing your feedback.

We’re very sorry to hear that the toppers did not fit as expected and completely understand how frustrating this must have been, especially after being advised that measuring wouldn’t be necessary.

We’re pleased to hear that the return and refund process was handled efficiently, and we appreciate your patience throughout. Your feedback is important to us and helps us continue improving.

Thank you again for sharing your experience.

Kind regards,

The Jonic Team

5つ星のうち5の評価

Really pleased

Contacted Jonic via live chat numerous times prior to ordering. They were very friendly and helpful and told me if I had any further questions to contact them. I ordered a custom mattress topper and fitted sheet. I chose their ultra delivery service which mean my items would be delivered within 7 days. To my astonishment my topper and sheet arrived 2 days after ordering! My topper and sheet are now fitted in my caravan. Although not tested in full anger yet, the topper feels really nice to lie on and the fitted sheet fits lovely. Thank you Jonic for the excellent service and quality items. Just hope your after sales is as good

2025年9月21日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Paul,

Thank you so much for your review! We're thrilled to hear you are happy with your new topper and fitted sheet- and even more thrilled to hear your order arrived so quickly. It was a pleasure talking to you via our live chat and we are so glad we were able to assist you in choosing the best products for your motorhome.

Wishing you many restful nights with your new topper!

Warm regards
Jonic Team

5つ星のうち5の評価

Superb from start to finish

Superb from start to finish, from the first conversation, to the follow up e mails to the delivery. All amazing. Highly recommend.

2025年8月15日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Liz,

Thank you so much for your lovely 5 star review! Your recommendation means the world to us :)

Happy adventuring!

- The Jonic Team

5つ星のうち5の評価

Excellent quality and service …

We have just received our bespoke mattress protectors and sheets for our Atria Twin supreme 600. The delivery was very quick and the quality and fit of the bedding is outstanding.A big thank you to everyone who helped make it. Celia

2025年6月11日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Absolutely delighted to hear this, Celia – thank you so much for your lovely review!

We're thrilled that you're happy with the fit and quality of your bespoke bedding for your Adria. It’s always a pleasure to hear that our products are making life on the road that bit more comfortable.

I'll be sure to pass on your thanks to the team – they’ll be chuffed to bits! If there's anything else you need, just give us a shout.

Best wishes,
The Jonic Team

5つ星のうち5の評価

Brilliant

Brilliant. Ordered 16th April, delivered 1st May. Delivered 2 weeks earlier than stated timeframe. Two custom sized shallow (16cm) pocket sprung mattresses for our motorhome. The second order I’ve placed. I’ve come back as the first mattress was so comfortable. Would recommend.

2025年5月1日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Anna,

Thank you so much for your brilliant review!

We’re thrilled to hear your second order was just as good as the first — and even more delighted that the mattresses arrived ahead of schedule! It’s always a pleasure to hear from returning customers, especially when comfort has brought you back to us.

Wishing you many more restful nights and happy adventures in your motorhome. And thank you again for the recommendation — it really does mean the world to our small team!

Warm regards,
The Jonic Team

5つ星のうち5の評価

Superb service and very good quality.

Jonic have just made a bespoke 3" memory foam mattress toper for our motorhomes island bed. Very well made, good quality materials used and an excellent service. Everyone we spoke to was so kind and helpful. We are due to go away for a few weeks in our motorhome and asked for an express service, which we got, in just over a week it was made and delivered to the isle of wight. Thank you Jonic.

2024年11月11日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Sue,

Thank you so much for your wonderful feedback! We’re so pleased to hear that you’re happy with your bespoke memory foam topper and the service you received. It was a pleasure helping you, and we’re glad we could get everything sorted in time for your trip.

Wishing you a fantastic few weeks away in your motorhome!

Best wishes,
Jonic Team

5つ星のうち5の評価

Fantastic service

What a great service they provide. I ordered a new sheet for our motorhome island bed and Nicky dealt with everything to perfection. I received the new sheet in under 24 hours from order to delivery. I can't believe how quickly it was all done.
A great range of quality products for motorhomes etc.
Thank you

2024年8月3日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Mike,

Thank you for leaving such a wonderful 5 star review! We look forward to helping you in the future.

Happy adventuring :)

Best wishes,
Jonic Team

5つ星のうち5の評価

I just wish I had purchased a Jonic Mattress earlier

I just wish I had purchased a Jonic 1000 pocket mattress when we purchased our Chausson 728EB seven years ago. Having tolerated the 3 inch thick foam mattress supplied by Chausson for six seasons, I cannot believe how much better I slept during our five week trip earlier this summer. I cannot recommend strongly enough that motorhome and caravan users really consider upgrading their mattress and would wholeheartedly recommend Jonic as an excellent bespoke manufacturer.

2024年7月10日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Robert! Thank you for taking the time to leave such a lovely review. We are so glad you are comfier and experiencing better sleep on your adventures :)
- Jonic Team

5つ星のうち5の評価

Great service. Had a call to check exactly what I was…

Had a call to check exactly what I was expecting. The quality is very good however a wee bit expensive.

2024年6月3日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Thank you for taking the time to leave this review for us! We pride ourselves on the quality of our products.
With how long our products last - you certainly get your value for money! :-)

- Team Jonic

5つ星のうち5の評価

Excellent and prompt service as usual

Excellent and prompt service as usual
Great quality materials Special mention to Michelle Thanks Audrey

2024年6月11日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Thank you for taking the time to write this review Audrey. It is much appreciated! Enjoy the rest of your holiday xxx

5つ星のうち5の評価

Very professional efficient company

Very professional efficient company

2024年5月1日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi George,

Thank you so much for taking the time to leave this lovely review. We go to great lengths to ensure our customer service is up to this standard - so this feedback is greatly appreciated.

Kind regards,

The Jonic team xx

5つ星のうち3の評価

The correct delivery address was not…

The correct delivery address was not given to the courier and therefore it took 3 attempts before it was delivered correctly. The delivery company have said this was down to you .

2024年5月30日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hi Annette,

Thank you for sharing your feedback.

We are incredibly sorry to hear you had a frustrating experience with our company, we can assure you this is not our usual standard. Customer service is particularly important to us, we always strive to go above and beyond for our customers.

We are normally known for our exceptional service, and we would really appreciate the opportunity to rectify the situation for you.

To enable us to investigate this issue and find out what has happened we would require your contact information and your order number/details. These details can be provided over the phone on 01524 844106, or via email info@jonic-uk.co.uk

Kind Regards,
Nicky & The Jonic Team

5つ星のうち5の評価

Great company

Their service and attention to detail are exemplary. They are easy to deal with. They are friendly and efficient and my goods arrived on the date agreed. Will definitely do business with them again

2024年4月22日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Hello Elaine,

Thank you so much for taking the time to leave this lovely review. We go to great lengths to ensure our customer service is up to this standard - so this feedback is greatly appreciated.

- The Jonic Team

5つ星のうち4の評価

Well fitting, of good quality

The company is very good with communication. The goods were produced and received well within the thirty days quoted as a maximum. The goods were well packed. Just one irritation. The sheets were made for an Adria Twin 640 SGX Supreme. The bedding mattresses (all three) are irregular shapes, ok its easy enough to identify the large main mattress sheet, but there was no indication as to which way round the sheet was made. The two smaller side mattress sheets are worse in that they are two different sizes, (but not by much). It would have saved some hassle if Jonic had labelled these side mattress sheets left and right and also top and bottom. So the bottom line is that I am well pleased with the product, just a little bit extra from Jonic would have saved a lot of "flaffing" about trying to work out the orientation of the sheets.

2024年4月30日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Thank you very much for your review Chris and we're very happy that you're pleased with your sheets and our service. We have noted your comments about labelling and thank you for these, they will help us to improve further. Thank you for your time, it really means a lot to all of us.
Kind Regards,
Nicky and the Jonic team xx

5つ星のうち5の評価

Motorhome upgrade with Jonic seat covers

A very easy, straightforward transaction when purchasing replacement seat covers for our motorhome. Great communication (especially from Emma) and swift delivery of a quality product meant that we were delighted with the end result - a simple and
economical way to update the van. Thank you Emma and Jonic. (P.s. we used stretchy elastic sheet clips on the underside to ensure a really taut, smooth finish).

2024年4月19日
自発的なレビュー
Jonic ロゴ

Jonic からの回答

Thank you so much for this lovely review, Deb. We really appreciate you taking the time to do this and being so kind! We will make sure Emma sees this.
Enjoy your adventures!

- Team Jonic

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報