RSC New Homes レビュー 246

The team at RSC New Homes have been amazing in helping us buy our first home. At every opportunity they have provided updates as well as making each step understandable as first time buyers.

I would strongly recommend their services to anybody purchasing a home!

Matthew, Denise and Danielle have been wonderful during my mortgage journey. Despite already working as underwriter and knowing the process, they fully explained each aspect and kept me informed. They have been extremely helpful and responded quickly. They’ve kept my mind at ease throughout the process and it would only feel right to give the recognition they deserve! It’s lovely to see this in the industry

I had a fantastic experience with RSC New Homes for my mortgage and insurance. Huge thanks to Tolga Koch for finding the best tailored products with great patience and expertise, and to Joshua McArdle for his efficient, proactive communication that kept mortgage case moving smoothly. Five-star service from a brilliant team, highly recommended for any new build buyer!

We used RSC New Homes for both houses we were interested in. The first, a Taylor Wimpey development and the one we've eventually chosen, Miller Homes. Initially, we dealt with Matthew Betts, who was fantastic at setting everything up and very responsive. He completed our affordability check for the first house and when we decided it wasn't for us, was able to change everything around and get us an AIP for the new house so that we were able to reserve it.

We were then passed on to Joanne Young, who was a joy to speak to. She has a lovely character and, again, was very responsive; answering all of our questions and queries and working all hours of the day to fit us in. She explained everything to us very clearly and made sure we understood before moving on to anything else. I feel when moving house, it's something you don't do very often for most people, so having somebody who genuinely made us feel so comfortable about the whole thing was important. Joanne was the right person for this job.

After Joanne had finished our application and sent us the mortgage illustration, we were then passed to Denise Warrington for processing our mortgage offer. Again, superb service and kept us updated at every step of the way. We didn't have to chase her for anything, she contacted us every time there was a development and everything felt like it was moving along beautifully. When we eventually got our mortgage offer, we were so happy and really glad that we used RSC as it was a seamless process. I say eventually, I think the process from being passed to Denise to receiving our offer took 9 days and only because they required some extra evidence, we changed solicitor mid way and then there was a 4-day wait for the valuation survey to be completed.

The survey was booked for between 10-14:00 on a Friday and our mortgage offer was received before noon on that same day!

We would like to thank Matthew Betts, Joanne Young and Denise Warrington for all of their help on our property matter. If you are ever in the market for a new-build property or any property (as they don't only deal with new homes) and decide to use RSC, I hope you are lucky enough to get such a fantastic team. Thank you, to the three of you. We are so grateful.

I would definitely recommend this company. Ratna, Andrae and Denise are the best.

Thank you guys for making our first house purpose a reality.

Lucy has been absolutely amazing throughout our mortgage application process. She has kept us updated at every stage, explained everything clearly, and has always been professional, helpful, and responsive. Buying a home can be stressful, but Lucy made the process much smoother and reassuring for us. We really appreciate all her hard work and support and would highly recommend her services. Thank you again, Lucy!

Denise was great and very helpful and informative and regularly gave us updates on the process of our application!

Throughout the whole process Denise has been amazing, with constant updates even if it isn’t a full update she was there letting us know at every stage it was at, which makes such a difference.
She was reassuring, answered any questions we needed and was always there with quick emails back. We can’t thank Denise enough for getting us through such a stressful time!

Lucy was absolutely fantastic, great from start to finish!!! Really a helping hand that was needed!

I’ve worked with RSC New Homes on multiple occasions now, and I can confidently say they’ve been outstanding every single time.

As a repeat customer, they’ve consistently managed my remortgages and always taken the time to find me the best possible deals and options available. Their knowledge of the market and attention to detail really stand out, and I’ve always felt confident that I’m getting the right advice.

More recently, they also supported me with a new mortgage alongside my remortgage, and once again, the entire team involved across both cases was amazing. They were professional, responsive, and kept everything moving smoothly from start to finish.

Nothing ever felt like too much trouble, they handled everything efficiently while keeping me fully informed throughout. What can often be a stressful process felt straightforward and well-managed thanks to them.

I wouldn’t hesitate to recommend RSC New Homes to anyone looking for a reliable, proactive, and genuinely supportive mortgage broker. Fantastic service all around.

My husband and I had a great experience with RSC. They not only ensured that we got one of the best mortgage offers, but they also provided regular and timely updates (sometimes out of hours), dealt with complaints promptly and made sure the entire process was as seamless as possible. We couldn’t be more pleased!

Denise and Ian have been extremely helpful in my first mortgage, they have made the process so much more understandable and less stressful. Would highly recommend both.

Feedback for Tolga Koch and the RSC Team

I would like to express my sincere appreciation to Tolga Koch, and the entire team at RSC for their outstanding support throughout our first home-buying journey.

As first-time buyers, we had very limited knowledge of the process, but Tolga, Ratna Chowdhury were incredibly informative, patient, and supportive from start to finish. They guided us through every step with clarity and professionalism, always taking the time to explain things in a way that was easy to understand.

The whole process ran smoothly and efficiently, which made what could have been a stressful experience feel seamless and well-managed. Their dedication and responsiveness gave us great confidence throughout.

I am truly grateful for their hard work and would not hesitate to highly recommend Tolga, and the RSC team to anyone seeking expert mortgage advice and support.

Thank you once again for everything.

Kind regards,
Wael Saied

This is the second time we have used RSC for our mortgage and they didn’t disappoint!
Fantastic service, great communication and always friendly staff to help you out. Big thanks to Tahira for guiding us through the application and finding us a great mortgage, and to Lucy for keeping everything on track and keeping us informed all the way through.

Members of the team are fantastic and thourough - Lucy And Joanne were fantastic from start to finish - very attentive and always providing updates when needed!!

Would definitely recommend RSC new homes!

Thanks all

Tiffany

RSC have provided exceptional service, we have used them numerous times over the last few years and they always provide excellent customer service and expertise knowledge. Lucy and Ian have made the process really straightforward and have always been available to offer advice and assistance when needed.
We really appreciate all your help. Thanks, we’ll definitely trust RSC when it comes to any mortgage related matters in the future.

Amazingly fast, really supportive, secured a great deal for me. Can't ask for anymore...

RSC new homes made the whole process extremely easy. They supported us throughout it all and made us feel at ease, keeping us updated at every step. Special thanks to Ian, Ratna & Denise.

We’d been having a really tough time finding a mortgage, and our developer suggested we speak with RSC. As soon as we were introduced to Tahira Kauser, everything just clicked into place. Within a few days we had a full mortgage offer, and we honestly couldn’t believe how quickly it all came together.

The whole process felt calm, clear, and so much less stressful than we expected. Tahira was supportive, reassuring, and genuinely brilliant to work with. We’re really grateful for everything she did and would happily recommend her to anyone looking for mortgage advice.

I was kept informed throughout. Very friendly and supportive.