Scam of a business. The shipping charges are ridiculous and they do not even tell you how much they charged you until they shipped it out
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This was my first time placing an order with R.S. Hughes. I chose R.S. Hughes because it had what appeared to on hand stock of our preferred brands of certain PPE items (gloves, safety glasses, lens... もっと見る
企業が回答しました
I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... もっと見る
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
連絡先
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, 米国
- 877-774-8443
- rshughes.com
3.0
まあまあ
720件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
R.S. Hughes からの回答
Hello Klara,
Thank you for the five star rating! We appreciate the feedback!
R.S. Hughes Customer Solutions Team
Good price and fast delivery
2024年1月24日
R.S. Hughes からの回答
Hello Marty,
Thank you for the review! We look forward to serving you again!
R.S. Hughes Customer Solutions Team
I placed my first order on 12/18/23
I placed my first order on 12/18/23. On 1/17/24 I received an email asking me to write a review. How can I write a review when I'm waiting for the tool to deliver? I'm not bothered the tool is out of stock, it just seems R.S. Hughes has put the cart before the horse.
2024年1月17日
R.S. Hughes からの回答
Hello Gary,
We apologize for the inconvenience. We spoke to your local R.S. Hughes Operations Supervisor and he has advised he has reached out to you with further details regarding your order. Please let us know if you have additional concerns.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Timothy,
We are glad to hear you received excellent communication! We value your business.
R.S. Hughes Customer Solutions Team
I was floored! I live person called me!
Mark is simply amazing. I received a courtesy call after placing my order. A live person doing long distance business relations the old fashioned way, that's a star in my book! In a world of internet shopping and staring at these little flat brains we call phones for email confirmations and what not; it was nice to actually use my phone as a phone. The minor issue with my order is too miniscule to mention and Mark resolved it quickly when I called him back with the correction needed. I've already told a few friends about this experience and we'll be using R.S. Hughes for our epoxy adhesives. The quality of product is important when working with composites and we aren't disappointed yet. Just placed another order this morning.
2023年12月22日
R.S. Hughes からの回答
Hello Delane,
Thank you for sharing your experience with R.S. Hughes! We value your feedback and we are happy to hear Mark provided great customer service! We looked forward to doing business with you again.
R.S. Hughes Customer Solutions Team
I have not received my order yet.
2024年1月22日
R.S. Hughes からの回答
Hello Lori,
We apologize you have not received your order. We have reached out to your local branch and should have an update here soon. Thank you for your patience.
R.S. Hughes Customer Solutions Team
Update - 01/23/2024
Lori,
Carter, our sales representative has advised he has reached out to you and has not heard back. This order is currently on a shipping delay because of some recent ice storms. We apologize for the inconvenience. Please reach out if you have additional concerns.
Ordered incorrect item
Ordered incorrect item and going back and forth with email communication, then Conner, the Operations Manager called me and worked with me. He was extremely patient and helpful. Great Customer Service from Conner!
Thanks again!
2024年1月15日
R.S. Hughes からの回答
Hello Jane,
We are so happy to hear Conner was able to assist you! Thank you for sharing your purchase experience. We look forward to doing business with you again!
R.S. Hughes Customer Solutions Team
From the moment I placed my order…
From the moment I placed my order online, I felt that this was going to be a nice experience.
There was a delay on my order but when you call in for customer support, you receive high quality service, making the delay not an issue.
2024年1月18日
R.S. Hughes からの回答
Hello Gladys,
Thank you for sharing your purchase experience with us! We look forward to serving you again with the same high quality customer service.
R.S. Hughes Customer Solutions Team
Got what I needed.
2024年1月18日
R.S. Hughes からの回答
Hello CJ,
Thanks for the 5 Star rating!
R.S. Hughes Customer Solutions Team
Ordering is easy
Ordering is easy, I received detailed shipping information right away. (Order shipping in 2 shipments). Customer service is great.
2024年1月16日
R.S. Hughes からの回答
Hello Sue,
Thank you for the feedback! It is nice to know your local branch provided great customer service.
R.S. Hughes Customer Solutions Team
Easy to order and I received my order…
Easy to order and I received my order fast. I was also informed that part of my order was coming from another warehouse and I still received that in a timely matter.
2024年1月15日
R.S. Hughes からの回答
Hello Kathy,
It is nice to hear you enjoyed your last purchase experience with R.S. Hughes! We are happy your items were delivered in a timely manner. Thank you for the feedback!
R.S. Hughes Customer Solutions Team
Extremely helpful and easy to work with.
2024年1月15日
R.S. Hughes からの回答
Hello Joe,
Thank you for the positive review! We are happy to hear you received great customer service.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Josh,
Glad to hear you enjoyed your purchase experience with R.S. Hughes!
R.S. Hughes Customer Solutions Team
The efficiency of your ordering
The efficiency of your ordering and delivery processes. Placing an order was seamless, and I was kept well-informed throughout the entire shipping process.
2024年1月15日
R.S. Hughes からの回答
Hello Omar,
Thank you for the feedback! We are thrilled to hear you enjoyed the efficiency with our order and delivery process.
R.S. Hughes Customer Solutions Team
Corrective action pending
we had several packages that leaked because of how it
was packaged for shipping. we requested a corrective action and it's been 3 months and haven't heard back from quality department.
2024年1月15日
R.S. Hughes からの回答
Hello Deborah,
We apologize you have had packages leak and we sorry to hear there has been some lack of communication. We have reached out to your local branch and will have someone reach out directly to you. Please let us know if you have any additional concerns at customersolutions@rshughes.com.
Incredible customer service!!
2024年1月8日
R.S. Hughes からの回答
Hello Melissa,
We are glad to hear you received incredible customer service! We look forward to your future business!
R.S. Hughes Customer Solutions Team
Dont sweat the small stuff
It did take a little longer to get my product then I thought, even with the card problem.
2024年1月12日
R.S. Hughes からの回答
Hello,
Thank you for the feedback. We value your review as we continue to learn and grow as a company. We hope to serve you again, thank you!
R.S. Hughes Customer Solutions Team
Reasonable pricing and fast shipping
2024年1月12日
R.S. Hughes からの回答
Hello Carl,
Thank you for the 5 star rating! We appreciate your review!
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Dale,
Thank you for the review! We are happy to earn your business.
R.S. Hughes Customer Solutions Team
R.S. Hughes からの回答
Hello Ellen,
We are happy to hear you experienced great customer service! Thank you!
R.S. Hughes Customer Solutions Team
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