Ordered EPDM. Had a delivery failure on a Friday from the 3rd Party courier becuase they couldn't read a road sign correctly. When I called on the Monday, Isabella in customer services was great - fri... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered 7 items on Friday for job to start the following Thursday as there two clear days given for on roof outside. Received 3 items on Tuesday. Rest came on Wednesday but box was damaged together wi... もっと見る
企業が回答しました
Ordered an EPDM kit, first time I have used EPDM, all parts contained within the kit, shipped super quickly and based on spend received free shipping, great turn round on the order and the product gav... もっと見る
企業が回答しました
Great product, easy installation guide to follow. Ordered extra adhesive as sometimes in kits the give you the minimum required. But didn’t need it, kit had everything you needed. Quick delivery. Woul... もっと見る
企業が回答しました
企業情報
当該企業による記述
RubbaSeal: making sure your flat roof installation is as easy as it can be. Offering next-day delivery, you can trust us to give you exactly what your project needs. Many companies now offer to supply you with EPDM, but none can rival our track record and experience. Our considerable expertise and experience have helped us to develop the RubbaSeal product range: designed with the competent DIYer in mind, we have sourced a comprehensive range of easy-to-use, great value products and accessories. Your DIY project is important to you AND to us - you can rely on our expertise and reputation. Our experienced team will offer you sound advice from the outset, and help you with everything you need to take your flat roof project through to completion. If you're at all unsure about tackling your rubber roof installation, then please give us a call for guidance - right from the start. Our RoofBot can calculate your dimensions for you, but by all means give us a call to double check if you're in any doubt. Here to help: there's a range of installation information and guidance on our website, along with downloadable installation pdfs and installation videos.
We are THE specialists in supplying EPDM rubber roofs.
当該企業による記述
- We've supplied over 75,000 DIY flat roofs
- We have already helped over 75,000 DIY customers renew their flat roofs — giving them peace of mind for 20 years. Our rubber roofing is highly durable, reliable and perfect for most residential and commercial flat roofs.
20 Year Membrane Warranty
50 Year Life Expectancy
Find the perfect solution for you:
Techno Rubber comes with a 20 year manufacturer’s membrane warranty, giving you peace of mind and - more importantly - a watertight roof.
連絡先
Unit 6, HP12 4HS, High Wycombe, 英国
- 01494 461 711
- info@rubbaseal.co.uk
- rubbaseal.co.uk
Same day dispatch! Next day delivery!
4.7
優良
470件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great product
Great product, easy installation guide to follow. Ordered extra adhesive as sometimes in kits the give you the minimum required. But didn’t need it, kit had everything you needed. Quick delivery. Would recommend
2026年8月3日
RubbaSeal からの回答
Hi Caz,
Thanks for the great review. We love to hear such amazing feedback!
From the team at Rubbaseal :)
Excellent service and after sales care
Excellent service and after sales care, my rubber roof kit arrived on time but had Neen damaged in transit, the team at Rubbaseal immediately sent replacement parts at no cost to me that arrived the next day.
2026年9月11日
RubbaSeal からの回答
Hi Martin,
That's amazing to hear! We're so glad our sales team resolved this for you swiftly.
Thanks for the great review.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Stephen,
We are thrilled to hear this! Thanks for the amazing review.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hello,
We are so happy that we ticked every box for you. Thanks for the amazing review, that's really great to hear.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi John,
Thanks for giving us such a great review! We love that the job went smoothly and that you were happy with the prices. Have a great day!
From the team at Rubbaseal :)
Competitively priced quality products
Easy to use website, next day delivery, competitively priced quality products (EDPM rubber roof system for a garden room), highly recommended!
2026年8月25日
RubbaSeal からの回答
Hi Steve,
Thank you for your incredible feedback :) It's so lovely to hear we have ticked every box for you! We really appreciate your custom.
From the team at Rubbaseal :)
Great product good service 😎😎😎👍
2026年8月24日
RubbaSeal からの回答
Hi there,
Thanks for the great review! We really appreciate your custom :)
From the team at Rubbaseal :)
We had a great experience because they…
We had a great experience because they communicated so well. A fast delivery with no fuss.
2026年8月13日
RubbaSeal からの回答
Hi Evie,
Thanks for the great feedback!! We really appreciate your custom.
From the team at Rubbaseal :)
Great service great product
2026年8月19日
RubbaSeal からの回答
Hi Gillian,
Thanks for the great review. We love to hear such amazing feedback.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Kevin,
Thanks for the great review. We are so pleased to hear that your delivery went smoothly!
From the team at Rubbaseal :)
Good Website & Prices
Good Website & Prices
Excellent service and products were exactly as ordered
2026年8月10日
RubbaSeal からの回答
Hi Colin,
It's so great to hear how happy you are with everything! Thanks for the amazing review.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Lee,
Thanks for the great review! We really appreciate the feedback.
From the team at Rubbaseal :)
All Good
All Good
Actual product a 5* just the driver not contacting me and the materials went to the wrong address. I recognise partly my fault. But the ease of the materials made the builders life easy.
2026年8月4日
RubbaSeal からの回答
Hi Paul,
Thank you for the great review. We're so happy to hear you loved our product.
From the team at Rubbaseal :)
On time delivery
On time delivery, good product. My first time installing so some written instructions would have been useful....
2026年8月6日
RubbaSeal からの回答
Hi Kenneth,
So great to hear you were happy with the product and our speedy delivery! All installation guides can be found on our website. Thanks for the amazing review.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hello Graeme,
Thanks for the feedback we are sorry to hear you weren't satisfied.
Your complaint was sent yesterday at 1.40PM and you received a reply from our general manager, Brett, at 2.36PM which you then replied to and have had further correspondence with Brett since then. We hope that this has now been resolved for you however, please feel free to get in touch with Brett directly if you are still unhappy because as you can see from our glowing reviews, we really work hard on our customer service.
From the team at Rubbaseal.
Everything was fine
Everything was fine, great products, the kit provided with the roof membrane for the size I ordered was perfect, the the membrane provided was more than generous
2026年8月4日
RubbaSeal からの回答
Hi William,
Thank you so much for the incredible review! We are thrilled to hear how happy you are with our products and hope the job went smoothly.
From the team at Rubbaseal :)
Customer service is excellent!
Customer service is excellent!
Email back to Rubbaseal reporting the delivery driver left a damaged tin of glue leaking inside of the box outside my front door . Not rang the door bell or knock on the door .
Took photos and emailed to Rubbaseal and got a replacement tin the next day !! To me is a fantastic service as I have little time to deal with situations like like this and off in the morning to do the next job 👍
2026年7月27日
RubbaSeal からの回答
Hi David,
Thanks for leaving such a great review! Unfortunately, using an external courier, sometimes these issues can arise but we are very glad to hear our customer service team handled this for you perfectly!
From the team at Rubbaseal :)
Great product and great service
2026年8月3日
RubbaSeal からの回答
Hi Philip,
Thank you for the great feedback! We are so pleased to hear you were happy with everything and we massively appreciate your custom!
From the Rubbaseal team :)
Well packaged and generous amount of…
Well packaged and generous amount of extra rubber over our ordered amount.
Highly recommend thank you.
2026年7月27日
RubbaSeal からの回答
Hello Simon,
This is great to hear! Thank you for the amazing review. I hope the Job went smoothly.
From the team at Rubbaseal :)
All good.
Okay. I,m a chippy by trade and this was my first go with a rubber roof (warm build up)
Very straight firward and easy to use. Rubbaseal did deliver some broken parts, but I think that was a courier problem not them directly. Isent them pictures and received replacements the following day. Hopefully using these guys again on my next job..
2026年7月27日
RubbaSeal からの回答
Hello Dale,
Thank you for the Feedback. It's great to hear our customer service team managed to resolve this for you quickly! We appreciate your custom.
From the Rubbaseal team :)
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。