Ordered EPDM. Had a delivery failure on a Friday from the 3rd Party courier becuase they couldn't read a road sign correctly. When I called on the Monday, Isabella in customer services was great - fri... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Ordered 7 items on Friday for job to start the following Thursday as there two clear days given for on roof outside. Received 3 items on Tuesday. Rest came on Wednesday but box was damaged together wi... もっと見る
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Ordered an EPDM kit, first time I have used EPDM, all parts contained within the kit, shipped super quickly and based on spend received free shipping, great turn round on the order and the product gav... もっと見る
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Great product, easy installation guide to follow. Ordered extra adhesive as sometimes in kits the give you the minimum required. But didn’t need it, kit had everything you needed. Quick delivery. Woul... もっと見る
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企業情報
当該企業による記述
RubbaSeal: making sure your flat roof installation is as easy as it can be. Offering next-day delivery, you can trust us to give you exactly what your project needs. Many companies now offer to supply you with EPDM, but none can rival our track record and experience. Our considerable expertise and experience have helped us to develop the RubbaSeal product range: designed with the competent DIYer in mind, we have sourced a comprehensive range of easy-to-use, great value products and accessories. Your DIY project is important to you AND to us - you can rely on our expertise and reputation. Our experienced team will offer you sound advice from the outset, and help you with everything you need to take your flat roof project through to completion. If you're at all unsure about tackling your rubber roof installation, then please give us a call for guidance - right from the start. Our RoofBot can calculate your dimensions for you, but by all means give us a call to double check if you're in any doubt. Here to help: there's a range of installation information and guidance on our website, along with downloadable installation pdfs and installation videos.
We are THE specialists in supplying EPDM rubber roofs.
当該企業による記述
- We've supplied over 75,000 DIY flat roofs
- We have already helped over 75,000 DIY customers renew their flat roofs — giving them peace of mind for 20 years. Our rubber roofing is highly durable, reliable and perfect for most residential and commercial flat roofs.
20 Year Membrane Warranty
50 Year Life Expectancy
Find the perfect solution for you:
Techno Rubber comes with a 20 year manufacturer’s membrane warranty, giving you peace of mind and - more importantly - a watertight roof.
連絡先
Unit 6, HP12 4HS, High Wycombe, 英国
- 01494 461 711
- info@rubbaseal.co.uk
- rubbaseal.co.uk
Same day dispatch! Next day delivery!
4.7
優良
470件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
RubbaSeal からの回答
Hi Bill,
We are thrilled to hear that you were happy with our products and service!
Thank you for the amazing review.
From the Rubbaseal team :)
Received the product promptly but…
Received the product promptly but unfortunately some of the items and packaging was damaged apparently by the courier service. Contacted the supplier and they re sent and replaced the damaged piece again promptly. We haven’t used the product as yet as we are waiting to have a structure built. It did come highly recommended by the builder though.
2026年7月31日
RubbaSeal からの回答
Hi Brian,
We are really happy to hear you received the replacement quickly and apologise for the original damage. Unfortunately, as we use an external courier, occasionally issues like this can occur but we can only hope that the quick resolution by our customer service team and the recommendation from your installer helped to restore your faith in us! I hope the rest of the job goes smoothly.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Jim,
Thank you for the amazing review! We appreciate your custom.
From the Rubbaseal team :)
Efficient and easy ordering on line and convenient pick up
Very comprehensive and easy website - i added extra itmes and it was so straightforward
2026年7月21日
RubbaSeal からの回答
Hello Sue,
This is amazing to hear as we have recently started a new website and absolutely love to hear the good feedback! We hope the job went just as smoothly.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Fred,
Thanks for the amazing review. We pride ourselves on our quick delivery and really appreciate the great feedback.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Phil,
Thank you for the great review! We love to hear this and really appreciate the feedback.
From the team at Rubbaseal :)
Simple and easy to place the order.
Simple and easy to place the order.
Staff member noticed one product was marked so immediately replaced it with another one.
Would be great if the email advising collection actually showed the address to pick up from i.e. not Rubbaseal but Avenir Roofing.
2026年7月17日
RubbaSeal からの回答
Hi there,
Thanks for the amazing review! We appreciate your feedback and will look into this. Rubbaseal and Avenir Roofing LTD are sister companies so occasionally this can get slightly confusing. We hear you and will put this forward for discussion.
From the team at Rubbaseal :)
Bought a rubber roof with extras
Bought a rubber roof with extras . Contact adhesive etc, for a company to fit. I was not told it was next day delivery. As I work away from home.
The delivery was left on my drive.
The cans of contact adhesive were badly bashed with one leaking. The rubber roof material had deep scores in it. Which the company fitting it said, it was of poor quality, as some scores were quite deep.
I did contact the company, but to be honest fobbed off, with it will be okay for warranty. No mention of the leaking adhesive. I would not recommend or buy from this company again, as even the rubber delivery bag was ripped open with ply wood shards inside it.
2026年7月9日
自発的なレビュー
RubbaSeal からの回答
Hello,
Thank you for the review.
We are sorry to hear you were unhappy with the quality of our EPDM. Occasionally the rubber can show blemishes however, what i think you are referring to by the "deep scores" is something that can occasionally occur during the seaming process. We have had direct confirmation from our manufacturers that this is nothing to worry about at all and is still covered under our 20-year warranty. We would never let anybody install a roof with rubber that was not fit for purpose. Please let us know if there is anything else we can do for you as we will be happy to help.
From the team at Rubbaseal.
RubbaSeal からの回答
Hi Ashley,
So great to hear you were happy with everything! Thanks for the amazing review.
From the team at Rubbaseal :)
RubbaSeal からの回答
Thank you for the amazing review! We are so pleased to hear you were happy with everything.
From the team at Rubbaseal :)
Ordered 5 x 4 mtr epdm roofing and…
Ordered 5 x 4 mtr epdm roofing and gutter trims,front and side kerbs on line
Live in Scotland and products arrived next day brilliant service,great product
Installed...couldn't be happier
2026年7月6日
RubbaSeal からの回答
Hi Tom,
Thank you for your incredible feedback :) It's so lovely to hear we have ticked every box for you! We really appreciate your custom.
From the team at Rubbaseal :)
I ordered a rubber roofing system from…
I ordered a rubber roofing system from RubbaSeal. There were many options on the market, and I wasn’t know which company to choose, but I’m glad I decided to go with them.
The product is excellent, and the delivery service was even better. The estimated delivery time was 2–3 working days, but I placed my order on Tuesday afternoon and received it the very next day before 1:00 pm, which was a pleasant surprise.
My only small criticism is that the company didn’t send any notification to let me know that my order had been dispatched or that it would be delivered the following day. Apart from that, I’m very happy with both the product and the service, and I would happily recommend RubbaSeal.
2026年7月14日
RubbaSeal からの回答
Hi Tomasz,
Thank you for taking the time to leave us such a lovely review! We are thrilled to hear how happy you were with everything and we really appreciate the feedback.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Trevor,
Thank you for the amazing review! We are so happy to hear you received your items so soon. We really appreciate your custom.
From the team at Rubbaseal :)
RubbaSeal からの回答
Hi Gal,
Thank you so much for the amazing review!
Its so great to hear that you liked our product and were pleased with our delivery service.
From the team at Rubbaseal :)
The order was delivered incomplete and…
The order was delivered incomplete and the the telephone number on the website doesn’t work’
2026年7月8日
RubbaSeal からの回答
Great, Gary. Thanks for taking the time to let us know. We hope the job went just as smoothly for you! From the Team at RubbaSeal.
Good quality and received very quickly
Good quality and received very quickly. Highly recommended
2026年6月29日
RubbaSeal からの回答
Wonderful! Thanks for taking the time to let us know, and for your recommendation. We hope the job went just as smoothly for you! From the Team at RubbaSeal.
RubbaSeal からの回答
Terrific! Thanks for taking the time to let us know. We hope the job went just as smoothly for you! From the Team at RubbaSeal.
The staff were helpful and professional…
The staff were helpful and professional when I needed some advice. Delivery was prompt. Great experience
2026年6月23日
RubbaSeal からの回答
Brilliant! Thanks for taking the time to let us know - we're glad our office team looked after you so well. We hope the job went just as smoothly for you! From the Team at RubbaSeal.
Correct delivery quantities.
Was a big shame that after ordering 5 X EPDM membranes and associated accessories, We only received 2 of the 5 membranes. I have always ordered from Rubbaseal.co.uk and always will, such a shame on this occasion though.
All was sorted by the very helpful office team 👌
2026年7月1日
RubbaSeal からの回答
So sorry to hear that the delivery wasn't spot on for you on this occasion, Steve: I hope you do know that that's not indicative of our usual service at all. I take it the office team sorted you out when you rang? They're brilliant at rectifying issues ASAP. Let me know?
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