Ruby レビュー 834

Ruby からの回答

6日前

Thank you for your kind words! We’re so glad to hear your experience was above and beyond. We’ll be sure to share the feedback with Gina, they’ll really appreciate it. We are here to support your day to day, so you can focus on what matters most, while we take care of your customers. Don’t hesitate to reach out anytime.

Ruby からの回答

6日前

Thank you Cheryl, for your five-star review. We truly appreciate you taking the time to share your experience. Our team works hard to approach every request with a positive, solutions focused mindset. It’s incredibly meaningful to hear that came through in your interactions with us. Supporting you through the day to day challenges of your business is exactly what we’re here for, and we’re thrilled we could deliver in a way that gave you confidence and peace of mind. We’ve always got your back. Thanks again for your trust and your partnership.

Ruby からの回答

2026年3月20日

Thank you for your 5-star review, Ramon. We truly appreciate you taking the time to share your experience and trusting us with your business, especially when choosing a virtual receptionist service for the first time. We understand how important that decision is, and we're grateful to have been selected. We are so glad to hear that your experience stood out among the options you explored. Kali's professionalism, knowledge, and consistent follow through are a great reflection of the level of service we strive to provide every day. We will be sure to share your kind words with her. Thank you again for your trust in the Ruby team. We look forward to continuing to support you and your business.

Ruby からの回答

2026年3月20日

Thank you for your kind words and for trusting us as your partner over the years. We truly value the long standing relationship we have built with you and your team. It’s great to hear that our support, responsiveness, and guidance have consistently met your expectations. Providing reliable service and being available when it matters most is something we take pride in. We appreciate your continued trust in Ruby and look forward to supporting your team for many years to come.

Ruby からの回答

2026年3月11日

Thank you so much for your kind words, Rachael. It has truly been a pleasure partnering with your organization over the last decade. We’re incredibly proud to be considered an extension of your team. Our goal is always to provide reliable, professional support that reflects the high standard of service you provide to your members. Your feedback means a great deal to us. We appreciate your trust and look forward to continuing to support your team for many decades to come.

Ruby からの回答

2026年2月9日

Thank you Susan, for taking the time to share your feedback. We truly appreciate your kind words about our responsiveness and communication. Supporting business owners clearly and consistently is something we take seriously. We also appreciate the transparency in noting areas that we can improve. That feedback is helpful, and we’re actively working to tighten up those processes, so nothing slips through. Thank you again for trusting us with your business. We value your trust and look forward to continuing to support you.

Ruby からの回答

2026年1月27日

Thank you Trey, for your kind words and your fantastic review. We’re thrilled to hear that you’ve had such a positive experience with Anase, and that the attentive service have exceeded your expectations. It’s especially impactful to receive your glowing feedback from someone who has over 2 decades in the industry. Your trust means the world to us, and we are honored to continue being a reliable part of your businesses success. It’s great to know that our teams commitment to problem solving and refining processes has been helpful as you navigate the complexities. Helping activate advanced AI capabilities, such as sentiment analysis, transcription and future integrations, while finding practical workflows to maximize efficiency is exactly the value we aim to deliver. We take pride in providing high level customer service and look forward to continuing to work together to make your experience even better. Thanks for trusting us as your partner, and for taking time to share the good news. We look forward to the long road ahead.

Ruby からの回答

2026年1月30日

Thank you for your 5 star review, and for your kind words! Since 2003, Ruby’s virtual receptionists are here to save you time, delight your callers, while creating real, meaningful connections you can count on. Whether you need to work, sleep, or catch up on your to-do list, we’ll give you more time to do what matters. Thank you for trusting us with your clients, we look forward to a long and happy partnership.

Ruby からの回答

2026年1月16日

Thank you for the kind words and 5-star review. We are proud to support your customers during busy periods and afterhours. Providing reliable, professional, real person support, especially when it matters, is exactly what we strive for, and we’re grateful to be a trusted partner. We truly appreciate your trust in our team.

Ruby からの回答

2025年12月22日

Thanks for your glowing feedback, Donna! Your experience is important to all of us at Ruby as we strive to treat every interaction with care, especially when temporary adjustments are needed. We appreciate you taking the time to share your experiences with us, it truly makes our day knowing we are doing an excellent job for you and your business.

Ruby からの回答

2025年12月17日

Thank you so much for your five star review, Ashley, and for sharing your experience. We’re thrilled to hear that our team has helped you improve your workflow, mitigate calls on your behalf and increase consultation/lead opportunities. Keeping your company information up to date, while ensuring no opportunities are missed is something we take pride in. We truly appreciate your trust in Ruby.

Ruby からの回答

2025年11月25日

Thank you for your continued trust over the past five years. We’re delighted to hear that our work has consistently met your expectations and supported your clients with thorough, insightful and informative service. Your feedback means a great deal to us. We look forward to many more years together.

Ruby からの回答

2025年10月21日

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your experience ended in frustration, especially after being a long-term client. We take concerns about billing and service quality seriously.  We we do follow standard notice periods outlined in our service agreements in our Terms of Use, it’s never our intention for anyone to feel unheard or overcharged. We’d appreciate the opportunity to review your account details and clarify the charges you mentioned, as well as address the service issues you experienced. Please reach out to our Customer Success team directly at 1-866-580-1777 we’ll be happy to take a closer look and work towards a resolution. We value our clients and are committed to improving where ever possible.

Ruby からの回答

2025年10月14日

We love hearing this! Thank you for sharing your experience, we’re so glad the process was quick, easy and cost efficient for you. We’re thrilled to have earned your trust. We truly appreciate the kind words and look forward to continuing to make things easy for you.

Ruby からの回答

2025年10月14日

Thank you for your wonderful feedback! We are so glad the Ruby Customer Happiness Team has been able to support you with clear and thorough communication. Your appreciation means a lot to us.

Ruby からの回答

2025年10月14日

Thank you so much for your kind words! We’re thrilled to hear that you’ve found our team easy to work with and our messages accurate. We truly appreciate your support and look forward to continuing to serve you.

Ruby からの回答

2025年10月6日 に更新

Thank you so much for sharing your experience! We’re thrilled that after hearing about us on satellite radio, you chose to give us the opportunity to support your business. It means a lot that you trusted us when the need arose, and we’re glad to know the onboarding process and customized solutions have made a positive difference for your growing business. We look forward to continuing to work alongside you as your needs evolve and your business grows.

Ruby からの回答

2025年9月23日

Thank you for sharing your feedback. Welcome to Ruby! It is great to hear that the change has already made such a positive impact for both your customers and your team. Having live operators take calls directly certainly adds a touch of warmth your customers may have been lacking in the old system. It’s encouraging that you have seen increased engagement, that’s a strong sign that customers are finding this approach more effective. We’re glad the transition has supported your outreach efforts and improved the overall experience. We appreciate your partnership and are here for you as your business grows.

Ruby からの回答

2025年9月15日

Thank you for your thoughtful feedback. We are so glad to hear that you’ve found the experience spectacular and you see opportunities for growth through the Ruby platform. Supporting your journey is exactly what we strive for. We appreciate your review and look forward to continuing to grow with you.

Ruby からの回答

2025年9月15日

Thank you so much for sharing this wonderful testimonial with Ruby! We are thrilled to hear that our service has had such a measurable impact for you. Supporting small businesses like yours is exactly what we’re here for, and we are so grateful to be a part of your success. Taking care of your client calls so you can spend time focusing on what matters most truly feels like a march made in heaven. We look forward to a long future together.