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rubyhammer.com レビュヌ 289

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TrustScore 5段階評䟡の4.5

4.6

矎容補品提䟛業者
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5぀星のうち5の評䟡

Amazing🫶🏻 I have a complete obsession with this small and perfect business, their products are top tier amazing. I now have all the cheek blushes - could not live without every colour for differen... もっず芋る

5぀星のうち4の評䟡

Really nice mascara. Genuinely delighted with the way it elongates my very short and sparse lashes. Only criticism would be that when washed off the fibres tend to stick to the basin and make it diffi... もっず芋る

5぀星のうち4の評䟡

I'm hooked on the pencil's precision for the inner eyelid as recommended by the Sunday Times' Beauty Editor, it certainly lives up to its name. Sadly it's more container than content - the pencil its... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Iam suffering with hot flushes, normally after a couple of hours. I want to remove my mascara. Not this one, it is so light, I have sensitive eyes and have never had any issues with this mascara. It s... もっず芋る

䌁業情報

  1. 矎容補品提䟛業者
  2. 矎容補品卞業者

圓該䌁業による蚘述

Designed by an artist, made for you. Makeup Artist Ruby Hammer MBE has distilled her 35+ years in the beauty industry to create an award-winning range of makeup and accessories. Designed to simplify your routine, putting you in control of your beauty. “Abandon the rules. True beauty is not defined by age, colour, size or sex. Personality and self-confidence create individual beauty.” – Ruby Hammer MBE, Creative Director & Founder

連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

289件のレビュヌ

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5぀星のうち2の評䟡

Poor

Poor
Product for the cost

2025幎3月27日
rubyhammer.com ロゎ

rubyhammer.com からの回答

Dear Mandy, Thank you for taking the time to share your feedback, and I’m truly sorry to hear that our Lip Serum Balm didn’t meet your expectations. We put a great deal of care into creating products that combine high-performance ingredients with skincare benefits, so it’s disappointing to learn that this wasn’t reflected in your experience.

We would really appreciate the opportunity to understand more about what felt disappointing for you, as this helps us continue improving. If you’re open to it, please reach out to us at customercare@rubyhammer.com so we can assist you directly and make this right.

Thank you again for your honest review — we value every piece of feedback and are committed to delivering products that feel genuinely worth the investment.

5぀星のうち5の評䟡

Perfect customer service

The tracking wasn’t showing up for my purchase. Contacted customer service who advised it seemed to have gone missing in the Royal Mail system and sent me a replacement. She advised if the original item showed up to keep it as a gesture of goodwill. They did both arrive after all so I will gift the extra item to my daughter in law. This is the best customer service I think I have ever had. And the product is fabulous also!

2025幎10月27日
5぀星のうち1の評䟡

Slow delivery have yet to received goods

Slow delivery have yet to received goods

2025幎10月27日
rubyhammer.com ロゎ

rubyhammer.com からの回答

We are so sorry that the delivery has been delayed, I can see from your order number that it was shipped via Royal Mail on 27th October. I have requested a replacement parcel to be sent out to you. If you require additional detail please reach out to us directly at customercare@rubyhammer.com

5぀星のうち5の評䟡

well worth the hype

well worth the hype
An excellent mascara, easy to apply with the slim applicator. this may not be for a person wanting thick application of mascara but for me I want my lashes separated and the mascara not to clump all over the lashes. So easy to remove with warm water

2025幎9月24日
5぀星のうち1の評䟡

I haven’t received part of my order I


I haven’t received part of my order I have emailed through customer services but not heard anything at all !!

2025幎9月25日
rubyhammer.com ロゎ

rubyhammer.com からの回答

Dear Jane, I can see that after receiving your email yesterday a replacement item was sent immediately and delivered this morning to your address. Could you please confirm you’ve received it safely? If it hasn’t arrived with you, we’ll investigate with the courier right away. Best wishes, Ruby Hammer Customer Care

5぀星のうち5の評䟡

Precise brush

Ordered the mascara and brow gel. Great mascara, very precise brush. Easy enough ordering process, and arrived within a few days. Very happy with product and service. Happy to recommend.

2025幎9月24日

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