Rushbrook & Rathbone Ltd レビュー 

257
•
TrustScore 5段階評価の3.5

3.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Our usual contact, Sandra Byrne was on annual leave so spoke with one of her colleagues to report that the flushing mechanism in two of our toilets was not working. Didn't hear anything back so cha... もっと見る

企業が回答しました

5つ星のうち5の評価

We have rented a property via R&R for the last 12 years & have never had any negative issues; only positive. They are always at the end of the phone (or e-mail) & very quick to get things sorted. Elli... もっと見る

5つ星のうち5の評価

The plumber Adam from AB PLUMBING & HEATING was sent out to us by this company to help fix a toilet that wouldn’t flush. His communication skills were amazing & he got the job done quickly & left it n... もっと見る

企業が回答しました

5つ星のうち4の評価

Having rented a property via Rushbrook & Rathbone over the past four years we have rarely encountered an issue. Communication in regards to property inspections and contract renewals has always been p... もっと見る

企業情報

  1. 不動産業

Rushbrook & Rathbone Ltd について

さまざまな外部ソースから提供された情報

Rusbrook and Rathbone provides exceptional outsourced property management services for landlords and agents,  expert block management and stress-free staff relocation for companies. Outsourced Property Management for Estate and Letting agents ta...


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

257件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 50%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(257)

過去12か月のレビュー数: 10件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち4の評価

I would like to add a review for Leoni…

I would like to add a review for Leoni . Her help and assistance throughout this process was so professional and helpful to us both . Leoni was always available to help us and explain the process , calls were always returned and we really could not have done it without her . Leoni is an asset to your company.
Many regards Clive Lewis and Ann Miller

2023年8月15日
自発的なレビュー
5つ星のうち1の評価

Very poor experience

Was a tenant of a property managed by R&R and they were one of the shoddiest companies I’ve come across (I used to work for the Property Ombudsman and know good practice from poor practice). Consistently gave the impression nobody knew what was happening. Sending me details for the wrong property, falsely saying guarantors were needed because they were looking at someone else’s reference report, emails to me that were meant for the landlord (always full of mistakes) and overall a very bad company. If I were a landlord I’d be asking for my money back.

2023年6月12日
自発的なレビュー
5つ星のうち5の評価

Amazing Service by Ibrar + Team!

Ibrar has been an absolute GEM throughout my entire moving process. He sorted everything out for me through a very short time constraint and his communication, performance, and service was absolutely flawless. Massive thank you to Ibrar!! :)

2023年8月22日
自発的なレビュー
Rushbrook & Rathbone Ltd ロゴ

Rushbrook & Rathbone Ltd からの回答

Thank you from all at R&R

5つ星のうち1の評価

has taken 10.5 weeks to get to the…

has taken 10.5 weeks to get to the point that the boiler can be fixed ,still not there ,poor service,poor communication,and no responsibility taken

2023年8月14日
自発的なレビュー
Rushbrook & Rathbone Ltd ロゴ

Rushbrook & Rathbone Ltd からの回答

We are sorry this has taken so long, as agents for the Landlord it can be difficult sometimes to get action as quickly as we and you would like.

5つ星のうち4の評価

18 years a customer.....

I have used R&R to manage my rental property for the last 18 years whilst I have lived overseas. Overall I have been very satisfied with the levels of service they have provided to me, which might explain why I have never switched.

Upon taking back the property recently, there were some issues with checkout, inventory amongst other minor points, however they way they dealt with and responded to these was "good service". I would note also, that given the passage of time, some of these items were understandable relating to records.

Over and above this, I would call out Cally, who since I returned to the flat has been very responsive, supportive and worked to resolve issues I have raised. Thank you Cally.

2023年6月1日
自発的なレビュー
5つ星のうち5の評価

Cally is a whole heart and hard working…

Cally is a whole heart and hard working staff. She will try her best to solve our difficulties and manage the house. Most importantly she can reply us as soon as possible. She can make us feel relieved when she manages my house.

2023年5月18日
自発的なレビュー
5つ星のうち5の評価

Superb service

We have been carrying out compliance certificates for Rushbrook for many years, June is always there to act swiftly and with a smile. When problem arise, June makes sure to solve without a fuss. Aaron lewis

2023年5月3日
自発的なレビュー
5つ星のうち5の評価

June

I’ve had previous issues with R&R but June Beattie was both helpful & efficient

2023年4月27日
自発的なレビュー
Rushbrook & Rathbone Ltd ロゴ

Rushbrook & Rathbone Ltd からの回答

Thank you very much for sharing your experience with us.
We really appreciate you taking the time to share your rating with us and look forward to continue providing the service you have received. Team R&R

5つ星のうち5の評価

Property Management with a difference!

Rushbrook has managed our multiple properties for a number of years and with number of issues throughout the years, but one thing I can confidently say is that they manage it all, issues, property and people - thank you Rushbrook and Rathbone for the years of assistance everytime we needed it. Mrs. Radford

2023年3月21日
自発的なレビュー
Rushbrook & Rathbone Ltd ロゴ

Rushbrook & Rathbone Ltd からの回答

Thank you very much for sharing your experience with us.
We really appreciate you taking the time to share your rating with us and look forward to continue providing the service you have received. Team R&R

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報