Russell and Atwell レビュー 

227
•
TrustScore 5段階評価の4

4.2

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5つ星のうち5の評価

I was just scrolling through some random reels when I came across a clip from Dragon’s Den featuring Russell & Atwell chocolate. I thought, “Hmm… organic chocolate? I have to give this a try!” —... もっと見る

5つ星のうち5の評価

Russell & Atwell have done a fantastic job with their Toffee & Apple Chocolates! Honestly! 🍏🍫 The balance and consistency of both the toffee and apple flavours are spot on — the perfect combinati... もっと見る

企業が回答しました

5つ星のうち3の評価

Nice but not worth the money they are charging, sadly nobody is offering what I am expecting 😞

企業が回答しました

5つ星のうち5の評価

Received my 2nd order today, and absolutely delighted once again. Such care and attention goes into each package, ensuring they arrive perfectly. These are without doubt the most luscious amazing... もっと見る

企業が回答しました

企業情報

  1. チョコレート ショップ

当該企業による記述

Restaurant quality fresh chocolates delivered through your letter box. Made from fresh butter and cream and with absolutely no palm oil.


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4.2

ほぼ満足

TrustScore 5段階評価の4

227件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.2

すべてのレビュー

(227)

過去12か月のレビュー数: 35件

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5つ星のうち3の評価

In all, a little disappointing

I found the packaging odd. There’s something very un-luxurious about plastic pouches. They look just like my dachshund’s treats! I understand that they need to be refrigerated.

The chocolate tasted nice although I really hate cocoa dusting on the outside of chocolate truffles. They’re very small which feels slightly disappointing.

I was expecting a little more. I don’t think I’d send these as a gift.

2024年7月19日
自発的なレビュー
5つ星のうち5の評価

A Thank you

Honestly, I can't tell you a great deal, the delivery was great but they were a gift to give to the nurses and doctors etc. who took care of me whilst I was in hospital recntly. I imagine they appreciated them and that they didn't last long!

2024年7月18日
自発的なレビュー
5つ星のうち5の評価

Quality treats for the soul

These are amazing chocolates, and they taste like the real deal! They were so good that I had to hide them in a salad drawer; otherwise, my partner would just inhale the whole bag.

Thank you for creating these delicious sweet treats!

2024年7月11日
自発的なレビュー
5つ星のうち2の評価

I think the chocolates themselves are a…

I think the chocolates themselves are a great product when kept at the optimum temperature. Unfortunately mine arrived on a hot day ( unusual I know ) and were not the best. They had melted into each other and I had to bin a large proportion of them. When they cost what they do it’s a shame they arrive like that

2024年7月4日
自発的なレビュー
Russell and Atwell ロゴ

Russell and Atwell からの回答

Hi Caroline! We are so sorry the chocolates have arrived melted, sometimes our courier leaves them in a warm spot/ in their van for too long. We do not have control over that. I have found you on our system and have organised a replacement to be sent to you on the house. Please note, due to hot weather this order will be shipped on Monday. Please accept our apologies. If you ever have issues again, don't hesitate to get in touch with us at info@russellandatwell.com and we will fix it for you.

5つ星のうち5の評価

Rescued

We love chocolate and were upset when our previous first choice sold-out to a global chocolate company. When Steve & Giles appeared on Dragons' Den it seemed like we'd been rescued.
We were not disappointed with our first taste of the boys' endeavours and their customer service is 1st class. Our biggest problem is not gulping them down as soon as they're opened! We're already planning our next purchases/gifts

2024年7月5日
自発的なレビュー
5つ星のうち5の評価

I will definately be purchasing again!

I purchased through curiosity and I was ot disappointed. The chocolate is velvety, smooth texture and rich flavour. I will definately be purchasing more as I was so impressed, I shared with my friend and she enjoyed them too ❤️

2024年7月1日
自発的なレビュー
5つ星のうち3の評価

Average taste and visually poor

Having seen these on Dragons Den and the positive reaction they got from the Dragons when they tasted the chocolates, my thoughts were, they must be good!!
I ordered 3 separate flavours but in all honesty I'm not sure what flavours the dragons had but myself and family including my 8 year old who didn't finish it, were not impressed with the flavours, all 3 didn't taste much different to each other and visually didn't look great, wouldn't order again at that price

2024年7月8日
自発的なレビュー
5つ星のうち4の評価

I love the natural ingredients

I love the natural ingredients. No horrible artificial sugars, palm oil etc. The flavour was amazing (I bought the dark ones) and I pop one in my mouth straight from the fridge and let it slowly come up to temperature and melt in my mouth. I could taste the honey in it. I would be happy with an even darker chocolate with less honey again.
They arrived promptly and I'm struggling to make them last the month...

2024年7月1日
自発的なレビュー
5つ星のうち5の評価

Love these chocolates

Love these chocolates. I have a sensitive stomach and usually get heartburn and upset with the supermarket bought brands, this is the first time I don't feel any side effects from a little treat. Fresh everything and great service. Thank you for bringing quality back into the realm of possibilities.

2024年6月28日
自発的なレビュー
5つ星のうち5の評価

Great chocolates

Great chocolates. I've been trying to find old fashioned chocolates without the seed oils and nasty ingredients in for while. These are lovely. Not excessively sweet like cheaper brands just beautiful taste. I will buy them again.

2024年7月4日
自発的なレビュー
5つ星のうち5の評価

Is it my birthday yet?

These are my new go to treat chocolate, they are so good. I got dark and milk truffles as a gift for my partner (who lovingly shared!) and they are the best I’ve ever had. Is it my birthday yet?

2024年6月6日
自発的なレビュー
5つ星のうち5の評価

Ethical, yummy what else can you say

Love everything about them, I do worry about them being delivered just in a box with no other cooling wrapping etc. Honestly love the ethics and the taste is melt in the mouth.

2024年6月27日
自発的なレビュー
Russell and Atwell ロゴ

Russell and Atwell からの回答

Hi Tracie! Thank you so much for your review, so happy to hear you're enjoying the chocolates. The drop of wildflower honey keeps the chocolates perfectly fresh while in transit. Just pop them in the fridge one they arrive.

5つ星のうち5の評価

I think these chocolates are…

I think these chocolates are delicious.I purchased the triple pack of milk,salted caramel and strawberry.I really enjoyed all the flavours and although they are a higher price point I as someone who prefers to buy from smaller independent companies with good ethics I am very happy with paying the extra for a quality product.I also don't eat seed oils which is an added bonus.I will definitely buy again and looking forward to trying other flavours.

2024年6月30日
自発的なレビュー
5つ星のうち5の評価

Best chocholates we have tasted! Brilliant!

Best chocholates we have tasted!

Both me and wife have tried a few chocolates out of each bag we bought (Milk choc, Dirty Blonde and Strawberries & cream flavours).

We both agreed quite quickly that these are some of the best, if not the best chocolates we have ever tasted! An excellent crack through the outer shell and into the soft centre – loads of flavour as well.

10/10 and we will definitely order again.

2024年6月29日
自発的なレビュー
5つ星のうち5の評価

Exceptional

Delicious chocolates, you can truly taste the difference, they really are something special. I was kind enough to share with my family and they were equally impressed. The customer service is perfection. I've purchased twice but will purchase many more.

2024年6月28日
自発的なレビュー

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