Ryder & Dutton Estate Agents - Uppermill レビュー 255

TrustScore 5段階評価の5

4.9

79 High Street, Uppermill, OL3 6AP Saddleworth, Greater Manchester, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We recently bought a house from Ryder & Dutton. Adam & Nancy were both great throughout the whole process, and I can't thank them enough. They kept me up to date throughout, and regularly sought... もっと見る

5つ星のうち5の評価

I would like to thank Ryder and Dutton, their team and especially Jenny for all their help with our sale. Though it was quite stressful at times Jenny was always on hand to provide us with regula... もっと見る

5つ星のうち5の評価

We want to thank all at Ryder and Dutton for making our home move dream come true. The staff have guided us through a very quick sale. Everyone at Ryder and Dutton has been great right from the first... もっと見る

5つ星のうち5の評価

I had an excellent experience working with Jenny throughout my house purchase. She was extremely professional, personable and proactive from the very beginning. Jenny kept me updated at every stag... もっと見る


企業情報

  1. 不動産業
  2. 不動産管理会社
  3. 不動産鑑定士
  4. 不動産賃貸エージェンシー

Ryder & Dutton Estate Agents - Uppermill について

当該企業による記述

Family Run Community Driven

At Ryder & Dutton, we are proud of what we do and the way we do it. To achieve this we all share the same values. Our mission is to help people move by providing a service from a team of passionate, dedicated professionals who aim to consistently exceed our customers' expectations.

How can we help you move?

Expert Valuation Find a Property Let Your Property Mortgage Advice

連絡先

  • 79 High Street, Uppermill, OL3 6AP, Saddleworth, Greater Manchester, 英国

  • 01457 870650

4.9

優良

TrustScore 5段階評価の5

255件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

excellent service from Ryder and Dutton

We had an excellent service from Ryder and Dutton from start to finish. Jenny Boyle was our move manager and she was friendly, supportive and efficient. Thank you to all at Ryder and Dutton!

2024年8月13日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Thank you for your kind words! We are delighted to hear you had a positive experience with our team. We appreciate you recognising Jenny's hard work and I will ensure that she sees your review! All the best, Alex & the whole team in Uppermill.

5つ星のうち5の評価

Have a little patience

Geraldine the move manager has been absolutely fantastic in ensuring my house sale got over the line in the most testing of circumstances. Originally based in the Mossley branch she relocated to Uppermill and without her expertise and patience I have no doubt the sale would not have been completed. Always available when needed and first class service. A whole hearted thank you from myself and Kelva.

2024年7月29日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Mark & Kelva, thank you for your kind words for Geraldine. I will ensure these are passed on and would like to wish you all the best for the future. Kind regards, Alex & the team at Uppermill.

5つ星のうち5の評価

Excellent and very professional .Also…

Excellent and very professional .Also very friendly. There were a number of complicated issues with probate and we were greatly supported whilst these were resolved.Nothing was too much trouble which again in the high pressure environment of house selling was very encouraging. Looking back the support we received was exceptional. When it was needed advice and guidance was always very readily available. So glad we had Ryder and Dutton on our side. Thanks again for everything.

2024年7月31日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Dear Fraser, thank you for your comprehensive review, I was delighted to hear how pleased you were with the service we provided. There can often be many layers in a house transaction and I believe our team are the best at ensuring our clients receive the best advice and support. May I wish you all the best for the future. Alex & the whole team.

5つ星のうち5の評価

Excellent all round service

Excellent all round service from first visit and valuation, through the selling process & completion. Always kept informed and easy to talk to when we needed it.

2024年7月24日
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Simon, thank you for your review. I'm glad everything went through and would like to wish you the best for the future. Kind regards, Alex & the whole team.

5つ星のうち4の評価

I want to thank the team for our recent…

I want to thank the team for our recent experience in selling our property, always polite, professional and friendly. A special thanks to Geraldine Marsden at the then Mossley office who was hand to reassure us.

2024年5月31日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Dear Janice, thank you for taking the time to leave a review for Geraldine. She will be delighted to hear your positive comments and may I wish you all the best for the future. Alex & the whole team at Saddleworth (covering Mossley) office.

5つ星のうち5の評価

House purchase

Once our offer was accepted, Geraldine looked after our purchase. She was fabulous and looked after us every step of the way. She gave us advice and took the lead in chasing and pushing deadlines when she needed to.
Can't thank you enough Geraldine for making our house purchase so stress free and smooth.
Also a thank you to Zoe (at the Ashton branch) who looked after us initially, dealin with our offer negotiations and gave us our keys on our moving in day.
Great service all round.

2024年5月31日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Dear CB, thank you for your review and kind words for both Geraldine and Zoe. Both are an asset to our business and its fantastic to read such a positive review them both. All the best for the future, Alex & the whole R&D team.

5つ星のうち5の評価

Geraldine Marsden has provided an…

Geraldine Marsden has provided an excellent service with regard to selling our house. She has kept us informed and updated at all times and advised us on the process of the house sale.

2024年7月2日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Justin, thank you for taking the time to review the service offered by Geraldine. I will pass your thanks onto her and may we wish you all the best. Alex and the team at Saddleworth.

5つ星のうち5の評価

Made our move a happy one

From day one of us offering on the property we purchased, Ryder and Dutton kept in regular contact with us. Fleur was very helpful. Once our offer was accepted and we were moved on to Jenny she was really knowledgeable, friendly and helpful on the phone with all our queries right until the day we got our keys. Thankyou !

2024年6月28日
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Maria, thank you for you kind review for Fleur and Jenny. I'm delighted to hear about your positive experience and hope you settle well in your new home. All the best for the future, Alex & the whole team at Uppermill.

5つ星のうち5の評価

Professional, Efficient and effective

We engaged the team at Ryder and Dutton to market our property recently and found their advice and processes most helpful.
Everything ran smoothly right up to and including completion of contracts.
Members from the team kept us informed at every point and I cannot over emphasise how effective and pleasant they all were.
Particular thanks to Fleur and our coordinator Jenny.

2024年6月28日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Charles, thank you for taking the time to review the service we have provided. I'm delighted to hear how happy you were in particular with Fleur & Jenny and may we wish you all the best for the future. Kind regards, Alex and the whole team at Uppermill office.

5つ星のうち5の評価

We have just sold my mothers house with…

We have just sold my mothers house with Ryder & Dutton. We were very happy with the service they provided. Special thanks to Jenny Boyle for keeping me informed and pushing for completion.

2024年6月25日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Tim, I'm glad everything has been sorted with your mothers house. I will pass you thanks onto Jenny. all the best, Alex & Uppermill office.

5つ星のうち5の評価

Thank you, Geraldine!

As well as thanking the Broadway, Chadderton office for their help in selling our house, I would also like to thank Geraldine Marsden at the Uppermill office for all her help and assistance in moving the sale on. She kept us very well informed and continually updated and advised us. It's been very much appreciated. We would recommend using R&D. Thank you, Geraldine!

2024年6月7日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Dear Joyce, thank you for your review noting the hard work by both the Chadderton team and Geraldine. I'm delighted this team effort achieved the desired result and may we wish you all the best for the future. Kind regards, Alex and the teams at Chadderton & Saddleworth.

5つ星のうち5の評価

Outstanding commitment from Jenny

Jenny Boyle was our move manager at Ryder & Dutton during our recent house move, which involved selling and purchasing. The sale ended up being more complex than anticipated, and Jenny did a great job of keeping all the different parties aligned and driving things forward.

2024年6月7日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Ben, thank you taking the time to review the service offered by Jenny. She is fantastic at her job and making sure all parties are kept in the loop and pushing things forwards. All the best for the future! Alex & the team at Saddleworth office.

5つ星のうち5の評価

Gabrielle has been amazing in assisting…

Gabrielle has been amazing in assisting us with listing our property for rent. From the initial meeting, she instilled confidence in our decision to choose Ryder & Dutton. She provided valuable information and was very friendly. Overall, we are extremely satisfied with our experience so far.

2024年6月7日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Sarah, thank you for your review and kind words for Gabrielle. Please let us know if there is anything else we can assist with. Best regards, Alex - Sales Manager.

5つ星のうち5の評価

Things took some time but we got there…

Things took some time but we got there in the end thanks Ron.

2024年6月6日
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Ron, thank you for your review. The process can be long-winded at times and I'm delighted that everything is now completed for you. All the best for the future. Alex & the whole team.

5つ星のうち5の評価

New home….

Geraldine (Marsden) has always been great keeping me up to date with any information, even when nothing really happening, in fact all the people I’ve dealt with whilst searching as well have been very good.

2024年5月30日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Keith, thank you for your review. I glad you found Geraldine and the wider team helpful and may we wish you all the best for the future. Alex & the team at Uppermill.

5つ星のうち3の評価

Do your research

The whole experience has been saved by one member of staff Jenny.. Without jenny we would have moved estate agents and gone with someone else. We didn't have the best experience over all due to our buyer. However going forward , There needs to be an outline of what order the whole process happens and who deals with what . Viewings need to be confirmed, too many no shows these should be confirmed before hand to save unnecessary disruption on peoples lives and for the agent. There should be a pack to explain what a solicitor actually does and what the agents do. Jenny was finding out information before the solicitor she has been our saviour it needs to be outlined at what point the solicitor should be contacted and if it's purely down to the agent to sort everything, its easy to think you are the only customers they are dealing with but comunication is key, there were times we would send emails then all of a sudden we get one back with an update . Fridays seem to be the email day, everything seems to appear friday before close for the weekend so then another two days of not hearing anything ,we would not reccomend Holden smith (recommend by Ryder and dutton) do your research and check the past reviews. never again ! Too many directors and not enough knowledge on people skills / communication , looking at the reviews we were not the only ones having a bad experience with them . Jenny has basically done the solicitors job for them, every email sent from holden smith was actually done initially by the agent . this is our second house purchase its the most stressful life changing experience we have ever had ,we will not be doing it again. We all are experts at our jobs with out knowing it , selling and buying a house is not something everyone does daily , giving someone an overall good experience should be key. Explaining the following , who does what ? Time frames, We have constantly contacted jenny for updates. Make a day weekly for communication, saves a million emails backwards and forwards . pick a day and ensure all office understand the process your needs and expectations . Don't be loyal to local not always the best way .

2024年5月22日
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Thank you Sam for taking the time to leave a detailed review and especially your praise for Jenny who will always work as hard as she can to get a property sale to completion.
Buying and selling together can be stressful and especially frustrating when viewers do not show up. We do make sure that all viewings are confirmed via email and all viewers get a reminder text message on the day.
It was lovely to speak to you this week and I hope you are fully settled in your new home soon. I have passed on your comments regarding the solicitors to our conveyancing manager and sales director as we always aim to improve and offer our clients the very best service we can.
All the best from Helen and the Uppermill team.

5つ星のうち5の評価

Just bought my first house

Just bought my first house, I wasn't sure about alot of things as I was a first time buyer but Geraldine and her colleagues were very helpfull with explaining things and sorting out some issues for me. Everything went smoothly and I get the keys today!

2024年5月24日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Jake, thank you for taking the time to review the service offered by Geraldine. She is perfect at guiding buyers through the process, especially those on doing it for the first time. All the best in your new home!! Alex & the Uppermill team.

5つ星のうち5の評価

Just bought our first home!

Just bought our first home with Ryder and Dutton! Very impressed with their level of professionalism from start to finish, maintained contact between myself and solicitors throughout ensuring things went smoothly and issues were being resolved promptly. I would like to thank Geraldine Marsden from the Uppermill branch for all her hard work and perseverance. Her knowledge and expertise proved invaluable with the purchase and we can't thank her enough!

2024年5月21日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Hi Rob, thank you for your review and kind words. I will ensure Geraldine is updated on you comments and may we wish you all the best for the future. Kind regards, Alex & the team at Uppermill.

5つ星のうち5の評価

Deception and Discrepencies!

After feeling as though I had found an estate agent that is professional, understanding and helpful, I've come to find out that has not been the case at all. I was given false information that led me to sign a tenancy agreement under false pretences. Completely disheartened with this entire experience. If/when I am able to fix the predicament they have been left me with in, I would never use them again or recommend to someone. Devastated by this disgusting experience.

2024年5月16日
自発的なレビュー
Ryder & Dutton Estate Agents - Uppermill ロゴ

Ryder & Dutton Estate Agents - Uppermill からの回答

Thank you for your review and we are sorry that you are disappointed with the service you have received. As we are already in communication on email I will continue to discuss with you on there.

Thanks,

Gareth Hunt
Head of Lettings

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。

他の種類のレビューについての詳細はこちらをご一読ください。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報