SAB Supply レビュー 

374
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

“We’ve hired tools and plant from SAB Supply for a long time now, and they are easily the best hire company we deal with. Nothing is ever too much trouble – they always get us what we need, even a... もっと見る

5つ星のうち5の評価

We have been working with Mark and SAB for over a year now, they have helped us on a number of projects. We have always found them to be helpful, knowledgeable and would always deliver. Nothing wa... もっと見る

5つ星のうち5の評価

Great company ran by great staff! Been using SAB for roughly 7-8 years & have never had a bad experience. Even when I have what seemed an impossible request (last minute & in the middle of no-w... もっと見る

5つ星のうち1の評価

Extremely disappointed..Ordered a tower, i emailed in morning and got confirmation for delivery on date requested.On afternoon of delivery got a phone call from speedy hire stating they couldn’t deliv... もっと見る

企業情報

  1. 重機・機械レンタル
  2. 建設機械賃貸サービス

当該企業による記述

SAB Supply was founded in 2011 are a national access, tool and plant hire company specialising in primarily scaffold tower hire. Using an extensive network of suppliers, we can deliver a range of hire equipment throughout the UK next day at unbeatable prices. Our staff have years of experience in the hire industry, allowing them to advice and understand exactly what each customer requires job to job.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

374件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 14%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(374)

過去12か月のレビュー数: 57

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Will not use again.

Called up to discuss the item suitability for my need before ordering, ended up with an item I couldn’t realistically get into my property (explained this on the phone and was told not an issue). Then charged for delivery despite the item not making its way through my front door. Called up twice to rectify and was told I’d be refunded in full. Never was, called again, told that was a mistake. Terrible experience and still out of pocket!

2023年12月11日
5つ星のうち3の評価

Admin good but item left me wanting

Communication was good. Delivery and pick up was prompt. The issue for me was the quality of the scaffolding tower. Whilst the tower itself was ok, only 2 of the casters worked so I had to lift one end and push it around like an out of control shopping trolley.

2023年11月6日
5つ星のうち5の評価

Very helpful team to deal with

Very helpful team to deal with. Delivery very prompt with text message with a 15min slot time. Very helpful advice when I phoned with a query. I had not ordered the correct size and the SAB team went out of their way to sort out and ensure I got the additional parts the same day.

2023年10月5日
5つ星のうち2の評価

No compassion just greed

No compassion just greed. I hired scaffolding for a certain day which was fine. They called me to ask if i would take delivery a day earlier which I thought I would do to help them out. The next day I fell off a ladder and was unable to use the scaffold (The day it should have been delivered). I immediately rang them up to say I couldn't use it as I had an accident and that they could pick it up. They said they could get it next day after we discussed keeping it for the week hire period but I wouldn't recover in time. At no point did they say I would lose all my money. A week later they asked if I had finished with the scaffold even though they collected it. When I asked if I still had credit they said no and basically took all my money. I thought they would just take for the delivery charge. In short They took all my money and I didn't use their scaffold, I helped them out by receiving delivery earlier and they shafted me. As a tradesman, I thought I'd give these guys a chance but will not be getting any future custom from me.
Edit
Further to their reply below. I would have been happy if they had given me a 50% charge for this hire with a view to me hiring in the future at full price for the job I still need to complete. At the end of the day they had 6 days to rehire the scaffold that I didn't use.

2023年10月17日
自発的なレビュー
SAB Supply ロゴ

SAB Supply からの回答

Good Afternoon, we're very sorry to hear of your dissatisfaction.

We hired you a scaffold tower for delivery 26th October and we agreed between us to drop this on the 25th as we had other deliveries far away from our depot on the 26th and didn't want to delay your project via a late PM delivery.

Our office had a phone call from you on the 26th to say you'd had an accident and fell off your own ladder, we then went out of our way at the very end of the day and collected the tower to remove it from your property.

Whilst we accept you're not happy with our service please bare in mind our drivers delivered and collected this tower to and from your back garden, they are only supposed to drop it kerbside and went out of their way to help.

As discussed on the phone between yourself and our manager, other people missed out on this tower as you had possession of it, whether this was dropped a day earlier or on the 26th itself the tower was on site and in your possession prior to your unfortunate accident, as soon as the tower is with you on the day you asked for it it'll be on live hire and charged for, if anything had happened on the 25th then of course we would've refunded the hire as at that moment the towers hire had not officially started.

Again we can only apologise for how you're feeling, if you do decide to use us again in the future we'd be happy to offer you 50% off a future hire.

Kind Regards,
SAB Supply

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報