Safe Environment UK Ltd レビュー 195

Quick and easy from start to finish they arrived on time and were very helpful worked around the fact that the electrics were still connected in the garage they still managed to take down and remove no fuss less than two hours and job done site swept and left tidy

From start to finish the ease of this was fantastic you have a first class team.
The team that arranged this helped me with what I needed!
From the easy drop down selection on the initial online application insert photos gave me a price then really quick response from your team and all sorted the price was dramatically cheaper than others but you service absolutely top notch 👌
the 2 guys that came were friendly and efficient super tidy not one bit left.
I don't intend to come into contact with any more asbestos but if I do or know anyone that does you guys are my only need thank you again 👍
Vince one happy customer 😉

We had inherited an old garage with an asbestos roof and wanted the whole structure removed. We found Safe Environment UK on-line and requested a quote. This came through very quickly. We also went out to other companies and this was the best quote by far. We also did some background checking to ensure we knew who we were dealing with. Reviews were very good so we made contact and started working with Emily who was excellent and helped with arranging suitable dates etc. The guys on the day were great too and very helpful. Within a couple of hours the garage was down and the garden area was tidy. Such an easy process and would highly recommend - thank you to all the team. Great company !!!

The whole organisation from Brad in the office to the 2 fellas who installed the new garage roof were just 100% professional and helpful. Also they left the garden spotless which i was very grateful for.

An outstanding company.

Friendly service, good communication prior to visiting, helpful quote and query answering. Arrived as expected, efficient removal of roof panels and left area clean.

Asbestos garage dismantled and all removed efficently and cleanly. Site left clean and tidy by freindly workers.

Thanks for everything you've done for us guys. I sent my enquiry originally for removing our garage roof amd then noticed they did replacements, through the website and got my online quote and although I was dubious about it being 'online' I shortly after got their official quote which was exactly the same.

I approved the quote and they sent me they sent me an email asking if I had any preferred dates or a timeline for completion. After I replied and said ASAP they got me in for the following week. They kept me notified constantly, the appointment date/time, reminders before and then the team on the day even message me to say they were 30 minutes away! I was amazed to get this level of service from a firm these days.

When they arrived to do the works they instantly reassured me and rightly so, the works were done so carefully and the replacement roof installed perfectly. The main reason I chose them is their price was best, now I know that their service is best too. Thansk Guys, hope you didn't mind the tea! Cheers, Joy.

I am very disheartened to have to leave a negative review but I feel I must warn people of this company’s business practices.
I contacted Safe Environment for an asbestos sheet removal and a new roof fitted.
My initial booking date was set well in advance, with all relevant info, including dimensions for the area of the garage, sent over in the initial enquiry.
The fitters turned up on the original installation date of 04/03/2024. The timing of their arrival had been changed multiple times. 7am-11am, then 8am-9am to then finally 11am - 12pm. Arrival time 12:30pm. A little frustrating.
It's worth noting that prior to my appointment, the only communication had been from myself contacting them to question both the process of asbestos sheet removal (to check I was happy with precautions being taken) and to understand what was involved in the disposal and reroofing process. The only communication I had from there end was a call from one of their fitters late on the evening of 03/03/2024 to discuss their arrival time, which they didn’t stick to, and for them to ‘ensure they have everything they need for tomorrow’ which they did not.
When they arrived, they made a quick assessment of the roof before telling me that they hadn't brought enough roofing sheets with them to complete the job. They suggested fitting the sheets they had and leaving a gap ... which I refused, as they didn't provide any means of covering the gap they would be leaving. I'm glad I didn't give the go ahead as this would have exposed the inside of the garage to the heavy rain that would follow that night. The lack of materials was frustrating as the dimensions had been provided weeks, maybe even months, before hand and I wasted a day off from work to give them access to the property and be ready to move the garage contents back inside upon their completion.
The date was rearranged for 3 days later 07/04/2024. After the work was complete the invoice was promptly sent and I received instruction, whilst away from the property, that the payment was to be made on that day. As I was at work, I hadn’t seen the work they had done.
I got home to find there was a large amount of debris left on the interior of the garage from their work. Not knowing whether this was asbestos or not, I made sure to put a mask on and cleared the garage of all the excess bits. After this I inspected the roofing panels from the inside. EVERY SINGLE PANEL had some form of damage on it. Large tears in the inside lining of the roof with rust marks showing, a square patch near the entrance to the garage, where you can see weld marks, and a number of other marks deep enough to damage the underside of the metal roof through the felt like material. (Unfortunately, I cannot provide pictures through Trust Pilot to show the full extent of damage).
At this point, the inconvenience of having to rebook due to not turning up with enough roof panelling, the rearranging of childcare and the costs incurred and the wasted day of annual leave has left me very upset and angry. Their insistence on same day payment was presumably to receive the money before I could see the panel damage.
I sent an email the next day with attached pictures of the damage that was on the underside with instruction that the payment had been made, as requested, but I expected them to rectify the damage they had caused on installation. The least that could be done due to the multiple issues I had had. There was no response to the email.
I spent the next week placing calls to Safe Environment requesting a call back from a member of staff who could rectify this issue. Call backs were promised and never happened.
I then decided to send Liam Major (Director) an email directly to which I finally received a response to. He insisted that it was what they would consider 'light damage'.
As I manage a production team for a manufacturing company, I am aware of light damage of which this was not.
I then made contact with 2 roofing companies who work with the same 'DripStop Technology' roof panels along with a distributer of these panels. They were emailed the photos and categorially concluded that this was not ‘light damage’ and voiced concerns about the structural issues and lifespan of the panels with the marks Safe Environment had made.
I responded to Liam's email with this information and received neither a response email nor any correspondence from Safe Environment to this date.
As of 19/03/2024, 14 days have passed since my letter was received informing Safe Environment of legal action. There has been no response.
This has now been escalated through Citizens Advice, Trading Standards and an independent legal team has been assigned to resolve this case.
Do not give this company your money before assessing the work they have completed!!! Zero integrity!

The two lads who came to take my garage down were friendly, hard working, absolutely knew what they were doing and fully understood the task. On top of that, and probably a thing most other people would look for, they were fast! Having said that it wasn't rushed and all taken down with great care. The space they left was also swept clean enough so that I can immediately start on putting up my garage replacement. Excellent job.

Safe- env guys removed artex ceilings...arrived on time, completed the job efficiently, house was left tidy.

Excellent service at a very reasonable price.
Highly recommended

Very positive experience with this company. They took out an old garage roof with asbestos and replaced it. Quickly and cleanly done with polite and warm customer service. Happily recommend.

Good communication, friendly & professional service & good value. I would definitely recommend Safe Environment.

Brad & James were friendly efficient and tidy. A great service, providing excellent value for money. I would highly recommend Safe Environment.

The guys were very efficient and quick, had the roof off in no time and swept up before they left. I am happy to recommend the company, they were very flexible working around my timeframe, they kept me informed about the process and when they would arrive. I am glad of the peace of mind knowing that my house is now asbestos free.

What a fantastic service from start to finish. The office were great to deal with, sent booking confirmation and even reminders beforehand.

I then got a text from the lads who were removing my artex to say they were 1 hour away. They arrived on time and setup their enclosure to protect all my furniture and carpets.

The material was removed very safely and without any issues and the area left absolutely spotless, very comfortable and very happy, I highly recommend them to anybody. I was very nervous about the asbestos element but they couldn't have reassured me more. 110% spot on! Thank you to Emily, Brad and James and all others involved.

Safe Environment completed the removal of asbestos from 13 garage roofs in good time and kept us informed about what was happening. Neighbours to the site also fed back that they were hard working and respectful which was excellent feedback. Well done.
Update Feb 2024: On the back of how good Safe Environment were the first time I used them, see above, I've used them again and Phil and his team were equally good. Many thanks for fitting us in at short notice and look forward to using you again. Thanks

Please do your research before you get this company to do any work in your house.
It is called SAFE ENVIRONMENT, but is not safe at all.
I contracted this team to remove some asbestos ceiling and asbestos water tank from the loft- ending up with a contaminated loft they left a mess in the loft with loads of debris from the water tank all over.
The company offered to send another team just to finish the work means to pick up the leftovers like we are dealing with ordinary dust.
I had an asbestos survey and they confirmed the contamination- now SAFE ENVIRONMENT LTD is not replying to any of my emails.
Keep your family safe.

We have been using Safe environment for many of our insurance projects that have had asbestos containing material to be stripped out. They have always been efficient in providing accurate quotations, swift availability and very professional attitude towards clients and our staff. I Highly recommend them!

Very easy to deal with from initial quote to job completion. Communication was fantastic.
James and Tom came and replaced my garage roof - very professional, efficient and cleaned up well after the job.