Safe Environment UK Ltd レビュー 195

TrustScore 5段階評価の4.5

4.4

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

The most terrible experience I’ve had with a company. Clear miscommunication from day 1. Survey done, no problem. The day of asbestos removal came and they took out my bedroom ceiling ‘as a favour’ wi... もっと見る

5つ星のうち5の評価

We had a loft store room made of asbestos cement panels (18 sq m). On-line enquiry was straightforward and after sending photos was given a quotation and a date arranged to suit. The removal proved... もっと見る

5つ星のうち5の評価

Safe:Environment provided me with a realistic price for my project which I was happy to accept, Tyler and Ben arrived on time after a 3+ hour drive and set about work straight away. I was impress... もっと見る

5つ星のうち5の評価

I needed three sides & a roof of corrugated cement/asbestos garage removing.After getting in touch with Safe Environment( UK) Ltd & sending photographs they gave me a very competitive price for remova... もっと見る

企業情報

  1. アスベスト検査業

当該企業による記述

Revolutionary Online Compliance Software & App, Asbestos Consultancy, Contracting & Employee Empowering


連絡先

4.4

優良

TrustScore 5段階評価の4.5

195件のレビュー

5つ星
4つ星
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5つ星のうち5の評価

Asbestos Ceiling removal - Excellent Job

We found through a home survey that the artex had asbestos in. Finding Safe Environment has been great as they have been very helpful in planning the removal of all affected ceilings in the house so that we can start fresh and asbestos free. The price was very competative and Chris and Gas did an amazing job removing it all and cleaned up after the job was completed.
We are having another area checked for asbestos that we didnt see origianly and if it does comes back positive I will be rebooking them for this work. Would definitely recommend!
We also have their plasterers booked to reinstate the ceilings at a later date and hoping its as good as this job.

2023年9月12日
自発的なレビュー
5つ星のうち5の評価

Asbestos shed removed

Asbestos shed removed, excellent job done. Would recommend to anyone as they were friendly, professional and provided a very reasonable quote. Thanks

2023年9月13日
自発的なレビュー
5つ星のうち5の評価

Amazing company from Start to finish

Amazing company from Start to finish. Very easy and polite communication when arranging to demolish and take away asbestos garage. Chris and Gaz worked in extremely hot conditions and did a brilliant job and cleaned up afterwards, they were very helpful and polite all the way through the job. Would definitely recommend!

2023年9月4日
自発的なレビュー
5つ星のうち5の評価

safe environment were absoluteley great…

safe environment were absoluteley great to deal with, i had been dreading getting an asbestos garage removed as it had thick ivy growing on top of it for years, from start to finish was so easy, and quick, i asked for an online quote which was pretty instant then submitted photos which was really straight forward, the final quote came next day and was very reasonable, the 2 lads that came Brad & James were running late on the day due to a previous job but called and advised when they would be with me, they did an excellent job and didnt rush the clean up even though it was 7:30pm by the time they had finished, they left everything tidy and took away all the rubbish, brilliant job, thanks to all

2023年8月29日
自発的なレビュー
5つ星のうち5の評価

Amazing artex ceiling removal and replastering, great price and service

I was startled to learn that artex had asbestos in. I had no idea until my friend pointd it out after I bought my forever home.

Safe Environment we're so helpful, reassuring and the price was amazing to boot. The guys who came (Neil and Jim) were so careful and tidy, professional and their 'tent' was very impressive too. Everything left so clean and tidy and then their plasterers came in to reinstate. As smooth as silk. Very, very happy customer. Thanks folks

2023年8月24日
自発的なレビュー
5つ星のうち5の評価

Great communication with office staff

Great communication with office staff. The works were complete to a very high standard. Would highly recommend safe environment.

2023年7月20日
自発的なレビュー
Safe Environment UK Ltd ロゴ

Safe Environment UK Ltd からの回答

Thanks James - always good to hear our clients are satisfied and happy 👍🏼

5つ星のうち1の評価

Complete cowboys

Complete cowboys. They don’t do the work they have been contracted to do and then expect you to pay for all of the work. When you point this out they threaten to take you to court hoping you will be scared in to paying. Safe yourselves the trouble and avoid them like the plague. One if the jobs was to remove some small panels of asbestos…..they said they couldn’t as they weren’t licensed to do so. They are an asbestos removal company that don’t have the license to remove asbestos!! You couldn’t make it up!!! Avoid avoid avoid. Horrible company and people

I would give negative stars if possible

2022年11月17日
自発的なレビュー
Safe Environment UK Ltd ロゴ

Safe Environment UK Ltd からの回答

It is very disappointing and quite sad to read such inaccurate, shoddy reviews but it seems this is becoming the way of the world unfortunately. Due to the anonymity of this review I can't really confirm whom it is from, I can only assume it is from a client named Nick who contracted us to carry out works in September 2022 as we (and Nick) have recently been contacted by the courts to pay the trial fee.

We completed the contracted works in full however Nick identified further asbestos which we were unable to safely/legally remove at the time of the works due to the nature of the material and the controls required. This did not form part of the contracted works as we (and he) were unaware of it, however Nick was not happy with this despite hours spent explaining the situation and the legalities.

Since then, Nick has refused to pay the bill totalling £1300.00 without justification and we have had to pass the debt onto the courts in order to recover this after attempting to recover ourselves for 12 months.

Sorry Nick, but we do expect to be paid for the works for which we have been contracted and completed - we have staff and overhead to cover.

5つ星のうち5の評価

Polite and easy to work with

Online quotation system was simple enough to use, a member of the team did contact me as they spotted a potential complication once I had sent in some photos.
From then on it was straight forward little fuss and polite team members.

2023年8月21日
自発的なレビュー
Safe Environment UK Ltd ロゴ

Safe Environment UK Ltd からの回答

Excellent, thanks Tom. It's our pleasure to have helped.

5つ星のうち1の評価

A shower of rubbish

A shower of rubbish! Contacted them to ask for a cost of ceiling removal. Cost accepted and job agreed. I contacted them 40 prior to appointment as I had to cancel. They stated on the phone I must pay full price but might consider half payment when nothing is stated in their terms and conditions properly and explained in an email or phone call. The next day I get a call from one of their incompetent engineers stating that he was on route to attend, baring in mind I had already cancelled 20 hours beforehand. Are they stupid or just fools. Have they never read or heard of the Trade Description Act and the Consumers Rights no service means no pay. I will be reporting them to both of these and taking relevant actions to ensure they get their act together properly if they think they can survive in the business world. Stay away from them and use a professional outfit.

Funny how the reply passes the blame back to me. You were informed 40 hours prior and unfortunately I do not run an inefficient company who do not update contractors and the systems you use thus giving you plenty of time to rearrange other works. At no point was a rescheduling of any appointment ever made and this is again your fault as you wanted to come a day earlier then scheduled and rang me to ask if you could. I stated “no” as we had cancelled the previous day!

Inefficient management and poor communication. Therefore, the blames on you and don’t blame others for your unprofessional attitude and this ridiculous unprofessional reply you sent too.

2023年8月1日
自発的なレビュー
Safe Environment UK Ltd ロゴ

Safe Environment UK Ltd からの回答

Robin was organising works for a client of his company and sadly due to his unprofessionalism (as with some of his other very unprofessional reviews full of profanities, left elsewhere) and incompetence this was the second time he had reorganised the works (the first time we had attended at the requested appointment time and been turned away as he was not ready) at the very last minute (hours before). Our terms are very clear and having waived the initial visit cost we did unfortunately have to levy a small charge on this occasion in order to cover the costs of our staff and overheads - we're not a charity unfortunately.

Sorry Robin, but we must accept responsibility for our own shortcomings as I do myself.

5つ星のうち1の評価

This review would have been 0

This review would have been 0, but you know how it works.
The asbestos survey was booked weeks in advance, with follow up emails and messages from the company to confirm my availability.
On the day, the visit was scheduled for between 1300-1700, with the person not arriving until 1800, with no call forward to arrange if this was convenient.
The person had no plan of action on how he was going to conduct the survey and mentioned he would just have a quick look (£258)?
When the survey at this time was declined, on the basis of no confidence in the persons ability to carry the survey out, his manger threatened me with a last minute cancellation fee.
I think this paints enough of a picture.

2023年8月9日
自発的なレビュー
Safe Environment UK Ltd ロゴ

Safe Environment UK Ltd からの回答

David - sorry, we did indeed arrive around 30 minutes outside of our allocated arrival window due to traffic but through the dedication of our teams, they still tried to get the survey completed for you even outside of their official working hours.

Sadly David took great exception to this endeavour which is usually met with gratitude. We have not however threatened or issue any invoice for costs - this is wholly unfair.

Sorry we were late arriving.

5つ星のうち5の評価

Great Job!!

From first enquiry to the finished job they were very good, polite did what the said they would do.
I was kept up to date with progress and they even managed to fit us in early because we were local which helped pacify the neighbours.
I would thoroughly recommend Safe Environment to anyone they were professional and knowledgeable and at the right price.
Great Job!!

2023年8月9日
自発的なレビュー
5つ星のうち1の評価

Hopeless if it doesn’t go to plan.

Reading the reviews for this company it seems you get either 5 star service or 1star with nothing in between. We got the 1 star service. Garage roof removal booked weeks in advance with builder arranged to follow on with new roof. On the day they repeatedly kept putting the arrival time back until finally turning up at 8.20p.m. Was 10.00p.m. and dark by the time they left so too late to get builder on standby to board roof overnight which was tricky as garage used as utility room/ workshop. In the daylight the following morning we could see a paving slab had been damaged and a PIR light broken. Getting this company to respond to queries/complaints is impossible. In the end knocked the odd £54.00 off the bill, emailed to say why, and paid the balance. Still no response from them other than another email demanding remaining payment and threatening court action. We are sending the remaining £54.00 as can’t be bothered with any more hassle. To sum up, if it all goes well on the day I am sure you will be satisfied with this company but if it doesn’t you don’t have a hope of getting them to engage with you and you will either have to pay up in the end or get taken to court.

2023年7月25日
自発的なレビュー
5つ星のうち5の評価

Brill

Everything was so easy from start to finish. really good job cleaned up after themselves
Very Professional
Thank You

2023年6月26日
自発的なレビュー

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