Safeguard Self Storage レビュヌ 

5,818
•
TrustScore 5段階評䟡の4.5

4.6

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I was looking for a storage unit, and I found Safeguard Self Storage in my neighborhood in Ozone Park. I left my stuff there for like 6-7 months, and when I came back everything was great. Besides tha... もっず芋る

5぀星のうち5の評䟡

Great team In East Rockway , Plainview NY and Brooklyn In order Ms Key , Mr Jaqueline and Ms Dallas they have been very nice and helping to find great location and Parking lot . Sincerely appreciate... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

The staff in Miramar was very helpful and the storage was clean. We had an issue with a lightning strike and our fob stopped working. Even though it was afterhours we were able to connect with custo... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Location is convenient and the staff are extremely helpful and friendly. I've been a customer for more than 10 years, through expansion and downsizing the staff found affordable units for me to rent.... もっず芋る

䌁業が回答したした

䌁業情報

  1. 倉庫
  2. ・
  3. 家具店

Safeguard Self Storage に぀いお

圓該䌁業による蚘述

It’s Called Self Storage But You’re Not Alone.

Safeguard has been providing storage solutions since 1989, with the goal of delivering unexpected quality and service at every level.

With these founding principles, Safeguard has grown to more than 75 locations and is one of the premiere self storage companies in the United States.

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連絡先

4.6

優良

TrustScore 5段階評䟡の4.5

5818件のレビュヌ

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1぀星

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この䌁業のTrustpilot 利甚方法

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4.6

すべおのレビュヌ

(5,818)

過去12か月のレビュヌ数: 640ä»¶

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5぀星のうち2の評䟡

Getting set up was very frustrating

Getting set up was very frustrating

2026幎4月24日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Hi Claudine,
Thank you for reaching out. We're disappointed to hear of the negative experience you had at our location. Please reach out to us at (203) 408-3409 when you can, so we can address this situation directly. Thank you and have a great day.

5぀星のうち5の評䟡

Great customer service from move in to


Great customer service from move in to move out so appreciate him I don’t remember his name it was a very stressful time and he was great and needs a raise

2026幎5月27日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち5の評䟡

I have had experience dealing with


I have had experience dealing with Polly and Will at the location for a personal storage space and one for the company I work for. Both associates have been amazing and helpful throughout the entire process of renting storage spaces for our needs.

2026幎5月10日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち3の評䟡

Your doors haven't allowed me to get


Your doors haven't allowed me to get inside once i'm off work at 6pm. Why can't you get them fixed in one week instead of the entire month?

The person that signed me up is very nice and helpful... he's the reason I joined.

2026幎5月22日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Dear Kevin,

Thank you for your feedback, and I sincerely apologize for the inconvenience you've experienced accessing the facility after work.
We understand how frustrating this situation has been, especially when you rely on convenient access to your storage space. The issue is not a simple repair. A complete replacement door is currently being fabricated and customized for our facility. Due to the manufacturing and delivery process, the timeline is unfortunately longer than we would like.

The good news is that the replacement project is already underway, and the new door is expected to be installed within the next few weeks. We are actively working with our vendor to complete the installation as quickly as possible and restore reliable access for all customers.

We appreciate your patience and understanding during this process. We're also pleased to hear that your move-in experience was positive and that our team member provided excellent service. We will be sure to share your kind words with him.

If you continue to experience access issues, please contact the store directly so we can assist you and explore available options while the replacement is being completed.

Thank you for choosing Safeguard Self Storage.

5぀星のうち5の評䟡

Easy setup and clean facility

Just started using our unit in mid-May. Super easy sign up, clear pricing, clean units. Caesar has been extremely helpful with any questions too. Great experience so far!

2026幎5月15日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち5の評䟡

The facility is clean

The facility is clean, safe, and the staff is wonderful!

2026幎5月14日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち5の評䟡

ecxelent and profetional service

The gentleman, named Tahu at the office couldn't have been more courteous and not just friendly but very professional. highly recomend safeguard storage elizabeth.

2026幎5月31日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち3の評䟡

Very difficult to find carts

Very difficult to find carts. I had to go rent one because none were available during the hours I needed them. Otherwise the facility is clean and Terry is extremely helpful.

2026幎5月29日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Hi Donna,
We are sorry to hear about your challenges but appreciate your feedback. Please take a moment on your next visit to speak with the manager onsite. We can help you with your needs. In the meantime, we have added more moving carts to this facility to accommodate customer feedback. Thank you!

5぀星のうち5の評䟡

The staff is very helpful

The staff is very helpful. The storage unit is very clean.
Steve is very professional and can answer any questions you may have!
The hours are great and adjustments can be made to accommodate your schedule.
I highly recommend this storage facility! It’s the best!

2026幎6月6日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち5の評䟡

Great service

Great service. Carlos and David were very attentive and helpful. Thank you!

2026幎5月28日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち5の評䟡

Great place for Temple student summer storage!

Brian was great. Helped us on short notice, and when it looked like we could work with a smaller unit, he even helped with the transfer and got us into a smaller unit at a better price.

2026幎5月6日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for the review and feedback!

5぀星のうち1の評䟡

I know have a lot of things again and


I know have a lot of things again and was transient land late fee wave because In a car accident and I was in the hospital for a couple days. Didn't realize my payment was coming up so when I got a hospital when I told him they decided not to Wave the late fee. So I know that's part of their job but it's inconvenient for me because I had a situation where I get to my phone for a while.

2026幎6月7日
Safeguard Self Storage ロゎ

Safeguard Self Storage からの回答

Thank you for sharing your feedback. We are sorry to hear about your accident and hope you are doing well and recovering.

We understand that unexpected life events can make it difficult to keep up with payment due dates. While our late fee policy must be applied consistently and in accordance with company guidelines, we certainly empathize with the circumstances you described.

We appreciate your business and your willingness to share your experience. If you would like to discuss your account further, please contact our store management team directly. We are always happy to review concerns and answer any questions you may have.

We wish you a speedy recovery and thank you for choosing Safeguard Self Storage.

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