Sageandpaije レビュー 

Sageandpaije からの回答

2026年9月9日

Thank you for your feedback. We’re sorry to hear that you were disappointed with your experience.

The concern you raised related to the jacket. After receiving and inspecting the returned item, our quality assurance team found that the buttons were securely attached and that the amount of movement in the stitching is an intentional part of the garment’s construction to make the buttons easier to fasten. We did not identify a manufacturing fault with the item.

As our inspection did not confirm a product fault, your return was processed in accordance with our published returns policy, which provides store credit for eligible returns. If a genuine manufacturing defect is identified, we assess those cases separately in line with applicable consumer law.

We appreciate your feedback and remain happy to answer any further questions regarding our assessment.

Sageandpaije からの回答

2026年8月31日

Thank you for taking the time to share your feedback.

We’re sorry to hear that your experience did not meet your expectations.

Our returns policy, including that eligible returns are issued as store credit, is outlined on our website before purchase, within our Returns Policy page, and during the returns process. We understand that return policies can be disappointing, but we strive to present them as clearly as possible.

We’re also sorry to hear you found the process difficult. Customer feedback is important to us, and we continually review our communication to ensure we provide the best possible service.

We appreciate you sharing your experience and wish you all the best moving forward.

Sageandpaije からの回答

2026年8月31日

Thank you so much for your wonderful review!

We’re thrilled to hear that you love your tops and that you’re happy with the quality, style, and comfort. Your kind words mean so much to our team.

We truly appreciate your feedback regarding the pricing and are delighted to know you feel the quality makes it worthwhile.

Thank you again for your support. We can’t wait to have you shop with us again soon!

Sageandpaije からの回答

2026年8月26日

We’re sorry to hear that your experience did not meet your expectations.

We’d like to clarify a few points for future readers. Our product photos are taken to represent each item as accurately as possible; however, colours may appear differently depending on individual screen settings and lighting conditions.

Our Returns Policy is clearly displayed on our website before purchase and states that eligible returns are issued as store credit only. We understand this policy may not suit everyone, which is why we encourage customers to review it before placing an order.

We’re also sorry to hear you believe your emails were unanswered. We strive to respond to all customer enquiries as quickly as possible, and we’d be happy to review your correspondence if you contact us with your order details.

We appreciate your feedback and will continue working to improve both our products and our customer experience.

Sageandpaije からの回答

2026年8月25日

We’re sorry to hear that your experience did not meet your expectations.

We take all customer feedback seriously and carefully reviewed the concerns you raised. Based on the information and photographs provided, we were unable to identify a manufacturing fault with the items. The label attachment method and stitching are part of our standard manufacturing process, and we did not find evidence that the garments were damaged as a result.

Our sizing guides and product descriptions are provided to help customers choose the most suitable size, although fit and personal preferences can vary between individuals and styles.

Our store credit only returns policy is clearly outlined on our website prior to purchase so customers can make an informed decision before ordering.

While we’re sorry we couldn’t provide the outcome you were hoping for, we appreciate your feedback and will continue working to improve our products and customer experience.

Sageandpaije からの回答

2026年8月20日

We’re sorry to hear that your experience did not meet your expectations.

Our returns policy is store credit only, and this is clearly outlined on our website before purchase and throughout our returns process. We understand this policy may not suit every customer, but we aim to be as transparent as possible so customers can make an informed decision before placing an order.

We’re also sorry that you were disappointed with the fit and fabric. As fit and personal preferences can vary, we appreciate all customer feedback and will continue to share it with our team as we work to improve our products and services.

We wish you all the best.

Sageandpaije からの回答

2026年8月20日

Thank you so much for your wonderful review!

We’re thrilled to hear that you loved your Real Time Mini Dress - Orange Multi and that it fit perfectly. It means so much to us to know you felt confident wearing it for such a special occasion—your daughter’s 21st birthday! We also love hearing that the colours and fabric met your expectations.

Thank you for sharing your experience, and we hope to see you shopping with us again soon!

Sageandpaije からの回答

2026年8月14日

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations.

We understand that our store credit only returns policy may not suit every customer. This policy is clearly outlined on our website and is presented before purchase and throughout our returns process.

We appreciate all customer feedback and are always looking for ways to improve our products and services. Thank you for giving us the opportunity to serve you, and we wish you all the best.

Sageandpaije からの回答

2026年8月11日

Thank you so much for your wonderful review! We’re thrilled to hear that you love our clothing, found the sizing true to size, and enjoyed the soft, flowing fabric. It means so much to know our pieces made you feel special. We truly appreciate your kind words and your support, and we look forward to welcoming you back again soon!

Sageandpaije からの回答

2026年8月11日

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with our fast shipping, great communication, and the quality of our products. We truly appreciate your support and look forward to serving you again soon!

Sageandpaije からの回答

2026年8月11日

Thank you so much for your review! We’re delighted to hear that your order arrived quickly and that you had a great experience with us. We truly appreciate your support and hope to see you again soon!

Sageandpaije からの回答

2026年8月11日

Thank you so much for your wonderful review! We’re delighted to hear that you love your dress and that it was exactly as described. It’s fantastic to know the fit was true to size and that you felt amazing wearing it. We truly appreciate your support and hope to see you again soon!

Sageandpaije からの回答

2026年8月10日

Thank you so much for your wonderful review! We’re delighted to hear that you love both dresses and that they fit you so well. It’s also great to know our size chart helped you choose the right fit and that your order arrived quickly. We truly appreciate your support and hope you enjoy wearing your new dresses!

Sageandpaije からの回答

2026年8月5日

Thank you so much for your wonderful review! We’re delighted to hear that you love your dress and that it fits you perfectly. It’s also great to know you were happy with the soft fabric and our quick delivery. We truly appreciate your support and hope you enjoy wearing it!

Sageandpaije からの回答

2026年8月5日

Thank you so much for your wonderful review! We’re thrilled to hear that you love your dress and top and that you’re happy with the quality. It’s also fantastic to know your order arrived so quickly, even to a rural area. We truly appreciate your support and hope you enjoy wearing your new pieces!

Sageandpaije からの回答

2026年8月5日

Thank you so much for your kind review! We’re delighted to hear that you love your purchase and that it arrived quickly. We truly appreciate your support and hope to see you again soon!

Sageandpaije からの回答

2026年8月5日

Thank you for your review! We’re so pleased to hear your order arrived quickly. We truly appreciate your support and hope you enjoy your purchase.

Sageandpaije からの回答

2026年8月5日

Thank you so much for your wonderful review! We’re delighted to hear that you were happy with both the quality of your purchase and our fast delivery. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!