Belinda made everything easy! I applied for two loans (as a co-signer) with two of my triplets. She was extremely patient, always professional, and handled my nervousness and concern with a great deal... ãã£ãšèŠã

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Talked to multiple people on Fri July 17 and today Mon July 20. All 3 people were outstanding, showing a lot of patience with my computer illiterate status. Walked me through the whole process and w... ãã£ãšèŠã
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We followed all of the steps, exactly as they were laid out and we kept getting emails (up to 6-8 a day) that said we were missing items or didn't do something correctly. When we went to check (even m... ãã£ãšèŠã
I needed extra money for school but my income wasn't enough. Sallie Mae never stop texting me about trying other co signers when the first co signer didn't work. I didn't need much but I would have ha... ãã£ãšèŠã
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Weâve helped millions of students and families reach their higher education goals, and weâre ready to help you, too. Weâre your go-to partner for planning and paying for school, saving for whatâs next, and way more. We offer Sallie Mae® undergraduate, graduate, and career training loans, plus savings options like Sallie Mae® high-yield savings accounts, money market accounts, and certificates of deposit to help you hit your goals. Weâre continuing to grow, with new products and guidance made to support you through finding the right school, going after scholarships, making sense of financial aid, and the hundreds of other decisions along the way. Everything we offer comes together under one mission: supporting student success. Because going smarter changes everything. Deposit products are offered through Sallie Mae Bank, Member FDIC.
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300 Continental Drive, 19713, Newark, ç±³åœ
- salliemae.com
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"Easy Peasey Sallie Mae Loan Process"
Jacklyn was wonderful. She had patience, Kindness and very knowledgeable which helped me through the process.
RR
Not alot and back and forth ..
Interest rates of 18% is ridiculous
Interest rates of 18% is ridiculous. They lost our application, blamed it on the school and then admitted it was them after several calls. They promised a manager would call, but they never did.
Ease of App usage
Ease of App usage. Very helpful phone support.
Both are crucial to help someone like myself navigate
the whole process.
Excellent customer service
Excellent customer service very courteous nor rushed explained everything thoroughly.
Horrible
Horrible! A "supervisor ", Theresa, refused to provide a letter that I requested, told me that was the end of it and hung up! I asked for a letter that is a standard request and that I got from another online bank I have, and she started interrupting me and talking to me with an attitude, I asked to escalate to a higher up and she still interrupted and rudely told me this is where it ends. I told her she doesn't decide that and she said she was not going to talk to me and hung up! How incompetent ! She didn't resolve anything, treated a customer badly, denying the request and on top of everything hung up!!! So disrespectful!!!!
Being able to complete online
Being able to complete online. Also your prompt verbal assistance if needed.
Great Experience
Cesar was great! Very patient and helpful. He gave me the information I needed to finish the initial application process and helped me fix an error very quickly. Thank you again!
Keeping up to date with loan status
Trouble connecting to tech side ofâŠ
Trouble connecting to tech side of service. The gentleman who helped me was very helpful and patient.
speed and very easy
Super easy to navigate throughout allâŠ
Super easy to navigate throughout all the steps.
Helpful information in a big decisionâŠ
Helpful information in a big decision that needed to be made with borrowing money for my sonâs college.
The ease of use of the application wasâŠ
The ease of use of the application was excellent. It was simple and not complicated. It was very quick to fill out the form.
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They spam you with irrelevant e-mailsâŠ
They spam you with irrelevant e-mails for the rest of eternity after you submit an application.

Sallie Mae ããã®åç
Process was simple and took the stress awayv
Process was so easy. I was so stressed and it relieved all my stress and anxiety. Thank you.
The website was easy to navigate and IâŠ
The website was easy to navigate and I was approved quickly
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