Salt and cleanz ロゎ
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Salt and cleanz レビュヌ 

1,159
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TrustScore 5段階評䟡の2.5

2.6

氎の軟化装眮提䟛業者
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5぀星のうち1の評䟡

We have used this company several times before and never had a problem, always the correct items and delivered in the time stated. Our last order on the 7th July has still not been delivered. I have e... もっず芋る

5぀星のうち2の評䟡

Have used company many times before and been pleased with service, their Salt prices are very competitive. Unfortunately, this last order has been problematic, I ordered a year's supply which has... もっず芋る

5぀星のうち2の評䟡

Still waiting for delivery after 16 days. I just wanted to know when to expected delivery, but the company is not responding to emails or phone calls. They have banked my payment but I am worried I... もっず芋る

5぀星のうち4の評䟡

Ordered salt tablets on the 12th Jan & arrived 16 days later, when following this up a rep said it states on the website about deliveries but i couldn’t find where that was written. Had to buy single... もっず芋る

䌁業が回答したした

䌁業情報

  1. 氎の軟化装眮提䟛業者
  2. 陀雪業

圓該䌁業による蚘述

Salt, Cleaning Products & Grit delivered Nationwide. Call 0800 014 6390 or Order Online. Discounts for bulk purchase. saltandcleanz.co.uk is a division of Cleansing Solutions Limited which provides a wide range of services to the public and construction industry.

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2.6

期埅以䞋

TrustScore 5段階評䟡の2.5

1159件のレビュヌ

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2.6

すべおのレビュヌ

(1,159)

過去12か月のレビュヌ数: 55件

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5぀星のうち4の評䟡

Only place I come for water softer bargain

2nd time ordering since I found this company I place my water softener orders here. Only downside was I ordered an salt scooper and when it didn't arrive I called them and they said someone will contact me to which no one did then I had to email them and was told the scooper been out of stock and issued me an refund

2024幎1月15日
5぀星のうち2の評䟡

I've ordered from them before with no


I've ordered from them before with no issues. This time the delivery was very late and despite repeated calls my call was never returned.

I'll be going somewhere else next time.

2023幎12月31日
Salt and cleanz ロゎ

Salt and cleanz からの回答

Our current lead times and indeed Christmas lead times were extremely clear on website.

At the end of the day, you are of course free to review as you feel, but always good to consider own expectation versus what was communicated.

Indeed you even contacted us to say no need to return the call when we delivered to the timescale advertised from outset.

We trust delivery experience was high and courteous and product as advertised

Reads a pity that on orders placed before, no positive review was given, so
all in all a shame we can't help further and very unfair on our small business

Saltandcleanz

5぀星のうち3の評䟡

Good pricing, Delivery could improve

The pricing is great but it took long to receive the deliver. On top, the delivery driver threw it over our gate and 2 bags broke so when trying to move the bags salt fell out cause it was broken underneath where I didn’t see it. Overall I would order again but they need to do a better job on delivery.

2023幎12月29日
5぀星のうち5の評䟡

Order now received

I am please to say that Salt and Cleanz arranged for my order (plus two extra salt packs) to be delivered today.

The company delivery driver called me to let me know that there were many Harvey salt blocks if I would take them instead of the Kinetico ones that were out of stock (which I ordered on 2nd December).

So I have now received my order of 25 blocks and two free extra.

Thank you kindly for your prompt actioning of my complaint.

I will continue to order from Salt and Cleanz and recommend them to others.

Regards

Asif Dar

2023幎12月2日
自発的なレビュヌ
Salt and cleanz ロゎ

Salt and cleanz からの回答

Apologies for this experience

With the offices closed I will try to action this for you
No problem Sir we will have our team arrange a refund for you, Kinetico shortage means this will not reach until 2nd week of Jan as earliest.

Apologies our team are now on holidays. I will pass this on

Please email sales@saltandcleanz.co.uk confirming if you wish to wait until mid Jan or for them to action a refund

KR

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