Sam Joseph chocolates  レビュー 

Sam Joseph chocolates からの回答

2025年1月2日

Thank you so much for your feedback! We're delighted you enjoyed our chocolate, especially the popcorn cluster, and that your order arrived quickly. We appreciate your intention to buy again.

We also appreciate your feedback regarding the packaging. We are constantly striving to balance protecting our delicate chocolates during transit with minimizing our environmental impact. We understand your concern about excessive packaging and are actively working to find more sustainable solutions that still ensure the quality of our products upon arrival. We'll take your comments into consideration as we continue to improve our packaging.

Sam Joseph chocolates からの回答

2025年1月2日

That's fantastic to hear! Thank you for your kind words about our chocolate and service. We look forward to welcoming you back again soon!

Sam Joseph chocolates からの回答

2025年1月2日

We're so glad you enjoyed our chocolates, especially the fudge chocolate! And we're delighted you appreciate the presentation of our boxes. Thank you for your feedback!

Sam Joseph chocolates からの回答

2025年1月2日

Thank you so much for your wonderful feedback! We're thrilled you enjoyed our chocolates and found the dark chocolate a perfect complement to the sweet centers like popcorn and fudge. We're especially pleased to hear you enjoyed the Black Forest bar so much – we're very proud of that one! We appreciate you taking the time to share your experience.

Sam Joseph chocolates からの回答

2025年1月2日

Thank you for the great feedback! We're so glad you enjoyed our chocolate and that it arrived quickly.

Sam Joseph chocolates からの回答

2025年1月2日

That's fantastic to hear! We're so pleased your gift was a hit and that our chocolates have become a new favourite. We appreciate you choosing us, and we're glad the delivery was prompt.

Sam Joseph chocolates からの回答

2025年1月2日

That's brilliant to hear! We're chuffed you think they're so delicious. We know it can be hard to resist just having a little bit – they're rather moreish, aren't they? We're glad you're enjoying them!

Sam Joseph chocolates からの回答

2025年1月2日

Thanks for your feedback! We appreciate you sharing your thoughts on our Blonde Chocolate Popcorn Clusters. Some people do find the blonde chocolate quite sweet. If that's the case, we'd recommend giving our Dark Chocolate Popcorn Clusters a try. The dark chocolate provides a lovely balance and a less sweet experience.

Sam Joseph chocolates からの回答

2025年1月2日

That's brilliant! We're so glad your brother-in-law and sister enjoyed the dark chocolates. Thanks for letting us know

Sam Joseph chocolates からの回答

2025年1月2日

You're welcome! We're so glad you had a smooth ordering experience and that you were happy with our service and dispatch. Thanks for the great feedback

Sam Joseph chocolates からの回答

2024年6月11日

Dear Lynn, We're so happy to hear you found our double chocolate brownies and chocolate honeycomb 'delicious' and 'very moreish' - that's exactly what we strive for! We use high-quality chocolate and fresh ingredients, and it sounds like it paid off. Thanks for choosing us, and we hope to see you back soon!

Team Sam Joseph chocolates

Sam Joseph chocolates からの回答

2024年2月27日

Dear Jas,

Thank you for your detailed review! We appreciate your feedback on all aspects of your experience with Sam Joseph Chocolates.

We're happy to hear you received your order quickly and that we were able to communicate effectively when an item was out of stock. We understand the importance of clear communication and strive to keep our customers informed throughout the ordering process.

We're also thrilled that you enjoyed the deliciousness and quality of the chocolates you tried, and that the packaging ensured their safe arrival. It's always rewarding to know our efforts translate into a positive experience for our customers.

We hope the gift recipients enjoy the chocolates as much as you did!

Thank you again for choosing Sam Joseph Chocolates. We look forward to serving you again in the future.

Sincerely,

The team at Sam Joseph Chocolates

Sam Joseph chocolates からの回答

2024年2月27日

Dear Anna,

We're delighted to hear your review of our chocolates! Your words, "absolutely amazing chocolate and super fast delivery," truly brighten our day. It means the world to us that you enjoyed the taste and appreciate our prompt service.

At Sam Joseph Chocolates, we strive to create the most delicious and satisfying chocolate experiences possible. Your recommendation means a lot, and we encourage you to share your enthusiasm with others who share your love for exceptional chocolate.

Thank you again for taking the time to write your review. We look forward to exceeding your expectations again in the future!

Sincerely,

The team at Sam Joseph Chocolates

Sam Joseph chocolates からの回答

2024年2月27日 に更新

Dear Claudia,

Thank you so much for choosing Sam Joseph Chocolates and for leaving such a delightful review! We're incredibly happy to hear that our chocolates went down well with your parents.

We understand their desire to find an alternative after the Mars acquisition, and we're honored to be considered in their search. At Sam Joseph Chocolates, we take pride in using high-quality ingredients and crafting luxurious, handmade chocolates with passion.

We're thrilled that our swift delivery and great products impressed you, and we hope your parents found a delicious alternative in Sam Joseph Chocolates. We encourage them to explore our wider selection, and we're confident they'll find even more favorites.

Thank you again for your review, Claudie. We look forward to serving you and your family again soon!

Sincerely,

The team at Sam Joseph Chocolates

Sam Joseph chocolates からの回答

2024年2月27日

Dear Irene,

Thank you so much for your review! We're thrilled to hear that you were impressed with our service and delivery speed.

While we understand you haven't personally tried the chocolates as they were a gift, it's fantastic to hear that they look delicious! We put our heart and soul into crafting each piece, and beautiful presentation is just the beginning.

We hope the recipient enjoys the chocolates thoroughly! If you have the chance to hear their thoughts, we'd love to know what they think.

Thank you again for choosing Sam Joseph Chocolates, and we wish you well.

Sincerely,

The team at Sam Joseph Chocolates

Sam Joseph chocolates からの回答

2024年2月27日

Dear Lynn,

Thank you for taking the time to leave a review! We're delighted to hear your sister was over the moon with her Sam Joseph Chocolates advent calendar!

While we understand it's hard to personally vouch for the taste when it was a gift, her reaction tells us everything we need to know.

We put our passion into every piece, and it means the world to us knowing they bring joy to our customers. Thanks for choosing Sam Joseph Chocolates, and we wish your sister a very happy holiday season!

Sincerely,

The team at Sam Joseph Chocolates

Sam Joseph chocolates からの回答

2024年2月27日

Dear Ashley,

Thank you so much for the kind words about our chocolates! We're thrilled to hear that you enjoyed them and appreciate the positive feedback on our delivery speed.

At Sam Joseph Chocolates, we take pride in using the finest ingredients and creating delicious handmade treats. Hearing that we delivered a sweet experience makes our day!

We are always striving to improve, so if you have any further thoughts or suggestions, please don't hesitate to share them.

Thank you again for your review, and we hope to continue satisfying your chocolate cravings in the future!

Sincerely,

The team at Sam Joseph Chocolates

Sam Joseph chocolates からの回答

2023年11月12日

Hi, H Evans, Thank you so much for being a valued customer and for taking the time to share your positive experiences with us! We're delighted to hear that you've enjoyed our chocolates and the service. The milk chocolate honeycomb is indeed a favorite among many, and we're thrilled it's one of yours too. We always look forward to welcoming you in person at our Altrincham Market Hall location when you're visiting your family. Your recommendation means a lot to us, and we appreciate your continued support. If there's anything specific you love or if you ever have any suggestions, we'd love to hear more. Thanks again, and we can't wait to serve you on your next visit!

Sam Joseph chocolates からの回答

2023年11月12日

Thank you, Matt! We're thrilled to hear you're loving our chocolates, and we're just as excited as you are that the hot chocolate is back and available for online ordering. Your support means the world to us, and we're always here to provide you with delicious treats whenever you're in the mood for some indulgence. If there's anything specific you'd like to see or if you have any other feedback, feel free to share. We appreciate your kind words and look forward to serving you again soon!

Sam Joseph chocolates からの回答

2023年11月12日

Dear Nicola,

Thank you so much for your kind words! We're delighted to hear that you enjoyed our chocolates and truly appreciate your recommendation. Providing high-quality treats is at the heart of what we do, and it's fantastic to know that you had a positive experience. If there's anything specific you loved or if you have any preferences for future orders, feel free to share. We're here to make your chocolate moments even more special. Thanks again for choosing us, and we hope to have the pleasure of serving you again soon!