SaunaKits.com レビュー 511

So far, working with John has been great. He’s been patient and answering all my questions honestly. He has been respectful. He’s willing to work with pricing, and communication has been immediate. Would recommend!

It's just a bunch of people in the Philippines. No actual store.

My experience with Jessica as top notch. We had a shipping delay and she was all over it for a solution.

Love this company. Their customer service is superb!

Unit came quickly. No damage. Only trouble we had was reading instructions…the print was small. We are loving it.

Since buying a sauna heater is not easy, I needed help and I was guided to the right heater and the accessories. And it shipped out quickly and we are awaiting arrival.

Amazing sales experience with John, my sales rep. He answered all of my questions and really guided me through the purchase process.

Top notch customer service. Both on the online chat prior to purchasing and the help via texting after the purchase. I’ll be back for future sauna needs. Thanks again Krizza and team.

Eric was great at answering all my questions Krizza was also great on keeping me updated on delivery.

Prompt and polite service. Had answers to my question and followed up to make sure it got to me. Thank you

Customer service so far has been excellent. Once I receive the product and have it up and running I will revisit and confirm or else change this rating.

We got our sauna as planned and even before the arrival period that was promised. I have a two little splits in wood on insignificant places to report but have not gotten around to it as we just installed it. The sauna is amazing and the sales team was very helpful

Very easy. And super helpful

Mathew was great at helping guide me through purchasing my first sauna. Made sure the kit I chose was paired with the correct heater and accessories.

The process of deciding on the model of sauna and payment was made easy with the help from John. We are just in the order confirmation stage of the process but so far have been very satisfied with experience.

All the sales reps I spoke to either had my answer right away, or were able to follow up with me later by email. This has given me confidence to purchase from them, vs. other sites. When it's time to assemble and use the sauna, I feel confident they will have my back.

Super easy text to chat with helpful actual humans (or really good AI :)

Krizza was the best! I forgot to purchase Rock for my sauna and she called and added it to the order sent me a link and I was able to resolve the issue the next morning without having to deal with sourcing them separately or paying for extra shipping.