Scenic レビュー 

Expecting luxury and relaxation from the start of The Danube River cruise from Budapest to Amsterdam. Pre-cruise information advised changes to itinerary- well this was certainly the case. Arrived at Budapest Airport to be coached to local Marriot Hotel / stale sandwiches with limited drinks having flown 2.3/4 hours flight from Birmingham. Then told we were not driving straight to the ship but 120 miles up river as water levels were so low. Checked into suite after 3 hour coach ride and met Butler for first and last time.
Following morning driven 3 hour into Budapest for city tour then 3+ hours back. Food on board good but quality of wines NOT 1st Class / av bottle of screw top wines served cost circa £6/10 - though drinks at all times were ongoing and copious.
Swapped ship twice during the cruise having to pack and put cases out at 6.30am though not fault of Scenic but ruined the relaxing experience. Each river boat introduced to Butler and once again conspicuous by absence throughout the holiday. Staff onboard the 3 riverboats could not be more helpful and agreeable - well trained and efficient.
The Cruise Director Richard Grey and his Assistant Emma could not be praised more highly for they had the headache of the disruptions under their responsibility and performed admirably with tours to places of interest either cancelled or rearranged
Would we go with Scenic again NO as value for money overall is questionable.
Would we travel in Summer time along rivers of Europe with current experience behind us NO.

Difficult circumstances due to low levels . But the staff were amazing

Beautiful boat fabulous helpful staff excellent food wonderful trips… definitely a must to return

Staff excellent
Food and drink excellent
Drainage smell in lower corridors

I have nothing but praise for the way Scenic handled my cruise on The Scenic Jasper from Amsterdam to Budapest. The food & wine was outstanding as was the Enrichment programme. The tours were good. My suite was very comfortable.

Due to the low river levels changes happened. These were completely outside of Scenic”s responsibility but the changes were handled smoothly & professionally.

We couldn’t sail into Budapest - disappointing but I was only inconvenienced for 2 hours. One has to really consider all the businesses that are feeling the economic impact of the low river levels.

I wish to compliment all the Scenic crews who continued to look after us so well. In particular our Cruise Director.

The whole trip was fantastic plus the staff are all incredibly efficient & friendly.

This river cruise is advertised as luxury. It’s not luxury.
Have travelled with Regent and Silversea on many occasions and this I class as luxury. Scenic River Cruises need to think about the state rooms (quality of bedding and towels), quality of food (often kept warm too long before serving) with just 85 persons on board this should have been a better experience. There needs also to be an expectation on dress in the evenings otherwise it is just a 3* river cruise. The positive taken from the cruise was the staff, 1st class.

We thoroughly enjoyed our cruise even though the itinerary had to be curtailed because of low water levels. The captain and cruise manager kept us informed of the situation and warned us of the possibility of changes. Every effort was made to provide the excursions we were expecting and an alternative was provided where the coach journey might be to long for some people. It was disappointing to lose some of the cruising distance but every effort was made to make the journey as interesting as possible. The lower deck cabin was comfortable and well designed but we would have liked to have had a couple of stools to sit on. there was nowhere to sit but the bed which was to high to sit on comfortably. The staff were friendly and helpful. My husband has limited mobility at the moment and everyone was concerned that he was comfortable and could cope. We would like to have less overnight cruising as we like to look at where we are going and find the industrial bits and locks as interesting as the scenic bits. The stretch of the Danube we were on (Budapest to Nuremberg) is a favourite with us and it was great to see it again. We have been cruising for many years and with many providers and Scenic is excellent. We would certainly travel with them again.

This was our second Scenic river cruise and we were extremely pleased to find the same level of service and quality of food that so impressed us last year. So much so, that we bought discount vouchers for our next year's cruise.

The ship, staff and food were great, but being made to stand and wait for 2 hours, in Budapest Airport, for other passengers was in no way acceptable, it certainly wasn’t what I expected of a luxury cruise. Mealtimes were too regimented, for example, dinner was at 5.30pm one evening, due to most people going on a particular tour. Lunch finished at 12.30pm one day, most had a tour at 12.00, but some of us not until 2.30pm. Biscuits by the coffee machine removed at 2.30pm, ditto cakes etc at the bar. I have never been on a cruise where there wasn’t a cake or biscuit to have with afternoon tea/coffee!

Scenic are a joy to travel with. The itineraries are interesting, the tours well guided, the crew exceptional, the accommodation comfortable, the food gourmet and the fellow passengers easy companions. This was my fourth river cruise. I highly recommend Scenic.

Thoroughly professional throughout
From cancelled flights to low water levels dealt with seamlessly when delays and disruptions were inevitable.

The excursion guides were all outstanding but if I had to choose one I would go for Ben Bailey (aka Richard the Lionheart).

very disappointed with the food throughout the cruise

We were booked to travel down the Rhine but could not do so due to low water and Scenic arranged a great alternative cruise around Netherlands and Belgium. A memorable cruise. Staff were fantastic.

Although our itinerary changed onboard scenic Jasper July 21 to 28 Jewell’s of the Rhine due to low river levels out of Scenics hands, we had a fabulous holiday. The food was excellent, drinks were flowing, the staff and crew were fantastic. We met some lovely fellow passengers and still got to see places we’ve never been to before. This is our second river cruise with both Scenic & Emerald. Enjoyed both so much we are doing the Douro river in Portugal in 2027 with Emerald . Would highly recommend this company. They take such pride and care of their customers no matter what.
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Long time spent on coaches due to river levels. Whilst scenic could say they ticked a box to get you to start and finish locations it was a wasted 5 plus hours on 2 of the six days. We could not recommend scenic on this experience unfortunately. Plus, they refused to show world cup football on the TV even though the cruise ship next to us has this for their guests. Waste of time upgrading cabin as well as we had a ship docked next to us every single day! This meant keeping our curtains closed or looked into someone elses bedroom. Food was good overall but the rest of the cruise was a bit of a disappointment with the coach transfers being a particular bugbear due to low water levels on the river.

Welcoming genuine wonderful service from start to finish.