Scentley レビュー 

Thank you so much for your help and support to fast track a delivery to me. Would definitely recommend your company. Really appreciated 🙂

The order was quick. Thank you!

Ordered a sample of aftershave I had not tried before, had one small problem in that my house name did not pull through from PayPal, contacted Scentley customer service and received an answer to say they would sort it out. Received about 5 days after ordering, item well packaged and a great smell, thank you. Will use again.

Slow delivery, sample spray bottles not the best but I did eventually receive it and perfumes seem legit.

Well happy with service
Quick
Happy with the samples I purchased
Will use again for sure

This is my first time ordering from Scentley. I liked the look of their website and they have a wide range of fragrances to choose from.
I am currently waiting still waiting for my package, due to a confusion with the Royal Mail's destination.However, I would buy from them again in the future. Scentley notified me when my package was dispatched and the paying system was easy.

Bad experience

I won’t be using Scentley again and don’t recommend them. I made an order and received a dispatch notification few days later but with no tracking info. I waited a week until chasing via email for an update and waited 4 days for a response but heard nothing. I only received a response once I had raised a PayPal case and their excuse was that the order was lost in transit and that they would send out another (I see from other reviews this happens regularly). They promised to send the new tracking information that day, but I never received that either. I did however receive my order eventually and the products and packaging were good, but it wasn’t worth the effort or hassle. If you decide to risk it at least use PayPal to protect yourself.

Thank you for delivering the birthday gift to my mom on time!;)

I ordered on the 1/10 and on the 5/10. Their dispatch time is ridiculous, the first order was dispatched after 13 days! Not to mention, it happened only after I opened a PayPal dispute for both orders.

To add up, I received the 2nd order and so closed the related dispute, but still haven't received my 1st order at all.

They don't reply to emails at all and on PayPal, they used the tracking number of the 2nd order, to declare that the dispute related to the 1st order should be closed becaused "apparently I received the item".

I did investigate with royal mail and they did ship, but the shipping is lost and Scentley aren't doing anything about it. In fact, they couldn't care less. By law, they must make sure to deliver the order to complete the sale, the buyer isn't responsible for lost shippings, but they don't seem to care.

Absolute scammers. I will probably report to the police if they don't either give me what I ordered or my money back.

UPDATE: I received my shipping yesterday, precisely 25 days after I ordered. Still complete silence from them, not even an apology.

Shipped fairly quickly. A good way to test out fragrances

thanks, fast shipping, I recommend :)

Wonderful experience! 10/10 The Secnt is absolutely beautiful and Delivery was fast would highly recommend!

Nice selection of fragrances (could do with a few more frag houses though), and had no problems with the delivery

I was very disappointed with the amount of perfume I got for the price I paid. Please check the size of the amount of perfumes you are getting from this site before you purchase.

Package came quickly and product was what I was expecting. Would shop again!

I was quite surprised by the size of the tiny file I was sent and it was only a quarter full I knew it was only cheap but you should be more precise about what you will receive so customers know what to expect and decide if it is worth ordering?