Scion Living レビュー 

Ordered some fabric from their clearance range - money taken from my bank account then had an email to say that my fabric was out of stock and did I want a refund or order different fabric.
Customer service is awful- have left telephone messages that have been left unanswered. Sent many emails that are coming back unsent even though they were sent to the email address that is listed on their web page and the one used to inform me that my fabric is out of stock. Live chat is non existent. And no response from instagram.
Totally unacceptable.

Writing another review as feel I have no other option! Following my previous regarding my awful experience with Scion, I’ve sent several more emails with absolutely no response. Very concerning that this is the customer service - I’ve literally received absolutely no communication whatsoever for over a week now! Do not trust this company or that your item will arrive on time, reliably or with any communication to update you.

Scion products are great but where is the customer service? I’ve been trying for two weeks to get a response to emails re my order. Nothing! So, they have taken my money, I don’t have a product and can’t seem to get a refund. Can’t access ‘chat line’ so will now write before escalating further. Customer service does matter.

Following on from this review I did receive apologies and a response and I have received my order . However, the courier left it outside a house further along the road stating it had delivered with ‘proof’! But that’s another matter. My wallpaper looks great hence an additional star but I might go via a third party in future.

Update: I have had contact now, so will update this review if everything gets sorted out okay.

Update: A week after the "let me look into this" email, I've heard nothing else.

Update: Scion has resolved it. This took a long time, but I'm happy that it's been sorted out now.

Extremely disappointed that one of the plates I bought arrived smashed, but worse still is that after more than a week of sending emails, using the website's contact form and attempting to contact them via Facebook, nobody from Scion Living has replied. Sadly it looks like I'll have to go to my credit card company now.

I love the modern take on an Arts&Crafts style. The colours are bright but not loud and the pattern is delicate but very noticeable.

The quality of the wallpaper is lovely, beautiful design and I’ll def purchase again if delivery sorted. My only peeve is that next day delivery is advertised within UK and while I expect it to be a bit longer to the north of Scotland I waited a week for delivery. Postage cost is almost £10 which is extremely high, esp for such slow delivery.

Very fast delivery, extremely pleased with my purchase. Thank you

Excellent product at a resonably good price. The items were extrtemely well packed and the delivery time was excellent.

I had a lovely experience ordering here. I love the Scion prints, and I have bought some items on EU websites previously. But delivery to the Netherlands was quick and hassle free, like Brexit never happened! Absolutely recommended.

Your tiny spatula is a must in my kitchen, more so if it has a hedgehog on it! One I bought many years ago is showing signs of much wear and tear so I ordered 2 more to keep me going. They are fab, I have larger ones too which are also fab. I have towels, chopping boards, tea towels, towels, bedding, all sorts of stuff from Scion - all of it with hedgehogs on it and its all fab.

My product came soaking wet. The box and the product inside it which was wallpaper. Trying to send it back with no luck, said they could organise a courier to pick it up still waiting.

Great quality and service. 😊

Perfect packaging, communication and product. No clear information on import tax when you're placing an order (UK-NL). Had to pay €33 at the door when package was delivered.

Delivery was very fast. The wallpaper is stunning, although it's not up yet it I'm really happy with it

Beautiful towels and next day shipping, really happy.

The delivery service was excellent, ordered Friday and received on Monday.
The wallpaper colour was just as I’d hoped for but I’m yet to hang it and so it hasn’t been unwrapped.

I was delighted to find more of these mugs. My old ones have lasted for more than 10 years and ine was broken accidentally. Very fast delivery. Great price for quality product.

Amazing quality wallpaper which is wipeable and a great thickness. Easy to hang and is gorgeous when up!

I have not bought wallpaper from Scion before, however I had bought Mr Fox items several years ago so I knew it was a quality brand.
I purchased 6 rolls of wallpaper and I am absolutely thrilled with the quality and design. It went on perfectly, my husband recently wallpapered one of my daughters bathrooms and her paper was more expensive but ripped and was so thin. This wallpaper however was a dream to put up and he didn’t moan once 😂 .
I’d definitely buy again and the delivery was first class arriving very promptly. Well done Scion you deserve 10/10.

Great product
Excellent and quick service