Following some blood tests, the doctor had prepared a full explanation of my results and took a great deal of time and care helping me understand them and the changes I need to make. She combines a ve... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Dr. Lytton is very good at understanding and resolving your health issues. He listens, notes your concerns and takes immediate action to try to help you. I have seen him on several occasions and can... もっと見る
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I am really impressed with the quality of care I receive from the GP. I have been. particularly impressed by their thoroughness, as they really investigated the cause of my symptoms and came up with a... もっと見る
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This was my first visit to SDHC and it was a very good experience. I went into my appointment on time and met Dr Lytton. He was understanding and reassuring and gave me excellent advice. I didn’t feel... もっと見る
企業が回答しました
企業情報
当該企業による記述
Through our NHS and private GP services, we want our patients to experience the best possible health and wellbeing. Our private services aim to offer the same high quality and value as our NHS services with greater accessibility and time for those able to pay.
連絡先
Hillbrow Health and Wellbeing, 1 Denton Road, BN20 7SS, Eastbourne, 英国
- 01323 402790
- privatehealth@sdhc.org.uk
- sdhc.org.uk
4.8
優良
114件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Meeting a Doctor who had time to care
I go to a wonderful NHS surgery, but I had a blood infection in Cyprus, and it was getting worse and I knew I needed a much longer appointment. Well I had the good fortune to meet Dr. Lytton. And the Good Lord smiled on me. I could not wish for someone better to get me through this.
2024年7月2日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
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After being given a phone appointment for a month's time by my local surgery, for symptoms of angina and a possible heart attack, during the past three weeks, I contacted South Downs Health Care and saw Doctor Lytton within two days. I was thoroughly examined, and as a result was prescribed medication for Angina. He arranged an ECG and blood tests at my local surgery in the afternoon. He also phoned me at home to check how things were going, and to keep me updated. He also arranged an appointment with a cardiac specialist, Professor Patel, who I saw the next morning, and who has actioned an Echocardiogram and a coronary angiogram (NHS).
I am so grateful to both doctors for their speed, professionalism and understanding towards me during this difficult time. I would not hesitate to use their services in the future. Thankyou
2024年6月19日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
I've been assisted by doctor Miriam
I've been assisted by doctor Miriam. She's been very professional and efficient
2024年6月21日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Great Doctor. Appalling service thereafter. Cannot recommend.
I should start by saying that the Doctor who I saw was excellent. Extremely nice and very thorough. However, the inability to get through on the phone to follow up after my appointment (now two weeks on) is nothing short of infuriating.
When I was initially booking a Consultation, I was bombarded with phone calls, but now....silence.
So, a good Doctor, woefully let down by "reception staff". Echoes of the NHS at the moment. Hardly worth shelling out hundreds of pounds to sort out medical concerns.
2024年6月11日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for bringing your concerns to our attention and providing the opportunity for quality improvement within the Private GP Service. We are sorry that your experience did not completely meet your expectations on this occasion.
We have initiated a significant event investigation that will include root cause analysis of all the system issues that contributed to this regrettable situation.
We will contact you directly and would welcome the opportunity to discuss how we can improve and put things right for you.
Outstanding service
The professionalism of the consultant is outstanding and he dealt with each of my concerns very sympathetically. His subsequent evaluation was also very thorough and helpful.I found the whole experience very reassuring and intend to follow in full the advice I was given.
2024年6月19日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Doctor on time
Doctor on time, identified medical problem and recommended medication to cure infection.
2024年5月23日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Dr lytton was such a nice man
Dr lytton was such a nice man, very calm and professional with a relaxing way about him,the whole experience was good, many thanks from Eric and Steve...
2024年5月16日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Thanks DOC
I met the doctor there and he was nice and helpfull his consultation was indepth clear and had room for some humor every now and again to ease the nerves
2024年5月8日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for sharing your feedback, we are pleased to hear the service you received met your expectations.
Good consultation, poor perscription
The consultation was good but I have had to revert twice as perscription given was wrong and pharmacy wouldn't accept it.
2024年5月2日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for bringing your concerns to our attention and providing the opportunity for quality improvement within the Private GP Service. We are sorry that your experience did not completely meet your expectations on this occasion.
We have initiated a significant event investigation that will include root cause analysis of all the system issues that contributed to this regrettable situation.
We have written to you and would welcome the opportunity to discuss how we can improve and put things right for you.
Outstanding service
Recently when we my son was let down by our local GP services , we booked in here privately, all I can say it was worth every penny, friendly professional service helped my son with the medical results he requires for his future career, I highly recommended this centre.
2024年5月1日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for your positive review. We truly appreciate your kind words and feedback.
Your review means a lot to us and serves as a great motivation for our team, which will be shared. We are constantly striving to improve our services. Your feedback helps us understand what we are doing well and what we could make even better
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net. We value your input and are always looking for ways to improve.
Once again, thank you for your support.
The doctor was very helpful and prompt
The doctor was very helpful and prompt.
The only issue I have is with regard to the online booking and payment system. I ended up phoning to make an appointment because the online system would not let me make a booking. Nor could I pay online because the system repeatedly told me it could not verify my card (I tried 3 different cards)
Apart from that I was very happy with the service provided
2024年4月15日
自発的なレビュー
SDHC Private GP Service からの回答
Dear Jan,
Thank you for your positive review. We genuinely appreciate your kind words and valuable feedback regarding our online booking system. We apologise for any inconvenience you experienced and want to assure you that we are actively investigating the issues you encountered. Your feedback helps us understand what we are doing well and what we could make even better, ensuring a seamless experience for all our patients.
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net.
Once again, thank you for your support.
I was seen by a lovely doctor who went…
I was seen by a lovely doctor who went through all my problems thoroughly, examined me and gave me options it was good to see someone face to face I will definitely use them again and recommend them
2024年3月28日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you Wendy for your positive review. We truly appreciate your kind words and feedback.
Your review means a lot to us and serves as a great motivation for our team, which will be shared. We are constantly striving to improve our services. Your feedback helps us understand what we are doing well and what we could make even better
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net.
Once again, thank you for your support.
recently booked a private GP…
recently booked a private GP appointment to address some medical concerns. I found the service extremely useful, able to address a number of issues and at a schedule time that worked for me.
2024年3月19日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for your positive review. We truly appreciate your kind words and feedback.
Your review means a lot to us and serves as a great motivation for our team, which will be shared. We are constantly striving to improve our services. Your feedback helps us understand what we are doing well and what we could make even better
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net.
Once again, thank you for your support.
Excellent in all respects.
2024年3月20日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you Antony for your positive review. We truly appreciate your kind words and feedback.
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net. We value your input and are always looking for ways to improve.
SDHC Private GP Service からの回答
Thank you for your positive review. We truly appreciate your kind words and feedback.
Your review means a lot to us and serves as a great motivation for our team, which will be shared. We are constantly striving to improve our services. Your feedback helps us understand what we are doing well and what we could make even better
If you have any further suggestions or feedback, please reach out to us via email sdhc.feedback@nhs.net. We value your input and are always looking for ways to improve.
Once again, thank you for your support.
Thorough and attentive
Able to book relatively quickly, doctor was thorough and attentive
2024年3月11日
自発的なレビュー
SDHC Private GP Service からの回答
Thank you for your positive review. We truly appreciate your kind words and feedback.
Your review means a lot to us and serves as a great motivation for our team, which will be shared.
If you have any further suggestions or feedback, please reach out to us via email - sdhc.feedback@nhs.net. We value your input and are always looking for ways to improve.
Once again, thank you for your support.
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