Booking went very smooth. The staff is verry helpfull and friendly. The boat was conform with the proposed one. Same for equipment etc. The charter company was verry helpfull and provided a lot of ad... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very responsive from the first engagement. Really impressed by having someone to talk to real time and get different options and assist when our schedule changed to then help find alternatives. Everyt... もっと見る
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Excellent charter company. Zena catamaran. Seychelles. Trip dates: January 10-17, 2026. Everything went great!!! We booked the catamaran without any problems. Check-in and check-out were quick and eas... もっと見る
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Professional service second to none when they prepared our bareboat charter. As a result, pretty trouble-free trip over 7 days. All my crews enjoyed exploring South Ionian Islands at a leisurely pace.... もっと見る
企業が回答しました
企業情報
当該企業による記述
SEARADAR is a full-cycle online concierge service for people passionate about sailing. We provide personalised selections of high-quality yachts from trusted charter companies. Our support managers will be there to assist you with paperwork, route planning, and any questions or issues that may arise. Contact us via phone, WhatsApp, Instagram, or Facebook for the best sailing experience.
当該企業による記述
- Our mission is to make the yacht rental process as convenient and risk-free as possible.
連絡先
Vilkpėdės g. 22, LT-03151, Vilnius, リトアニア
- +37063488885
- support@searadar.com
- searadar.com
4.4
優良
844件のレビュー
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The staff was very friendly and…
The staff was very friendly and helpful. We felt right at home.
2026年4月11日
SeaRadar からの回答
Dear Geor,
Thank you very much for your feedback. It is a pleasure to know that your stay left such a positive impression. Creating a comfortable and welcoming atmosphere for every guest is always a top priority, and it is rewarding to see that reflected in your experience.
Our team will be very happy to know their efforts contributed to making your visit enjoyable. We would be glad to welcome you again in the future and ensure another pleasant stay.
Kind regards,
SeaRadar Team
Booking went very smooth
Booking went very smooth. The staff is verry helpfull and friendly. The boat was conform with the proposed one. Same for equipment etc. The charter company was verry helpfull and provided a lot of additional info like weather conditions, marinas, gasstations. Prima service. Checkout also went smooth.
2026年4月4日
SeaRadar からの回答
Dear Eddy,
Thank you very much for your detailed review. It is a pleasure to know that the entire experience, from booking to checkout, was smooth and well organized, and that the yacht and equipment fully met expectations and matched the description.
We also appreciate your note about the overall coordination and support throughout the process, and we are glad it contributed to a comfortable and enjoyable trip.
We would be happy to welcome you again and ensure the same smooth and well-prepared experience.
Kind regards,
SeaRadar Team
I would strongly advise anyone to avoid…
I would strongly advise anyone to avoid using Searadar.
My experience with them has been extremely frustrating and stressful, and their service does not reflect the ratings they appear to have online.
I booked a charter through them last year and had great difficulty getting confirmation. It ultimately took a negative review and direct contact with the charter company to push Searadar to release the funds I had already paid. This only happened two days before departure, causing unnecessary stress.
Following that, Searadar asked me to remove my review in exchange for a voucher and assurances that my next experience would be much improved.
Unfortunately, I am now dealing with the same issue again.
Despite taking payment, they have not paid the deposit to the charter company and are now requesting the final balance from me—even though the charter has not actually been secured. I contacted the charter company directly, and they confirmed that no booking exists under my name.
Searadar has yet to provide a clear update on the status of my booking, and my charter is due to begin on May 9th. I am now in a position where I may need to source an alternative yacht at short notice.
Based on my experience, I have serious concerns about how this company operates. At best, they appear to have ongoing financial or operational issues; at worst, their practices are highly misleading.
I would strongly recommend booking directly with charter companies rather than through Searadar.
2026年4月14日
自発的なレビュー
SeaRadar からの回答
Hello Mark,
Thank you for taking the time to share your detailed feedback. We are very sorry that your experience with the booking process has been so stressful. This is not the level of service we aim to provide.
We are already carefully reviewing your case, including the confirmation process, the payment flow, and the communication with the charter company. We fully understand how critical this situation is given the upcoming departure date, and we take your concerns very seriously.
Please be assured that this matter has our highest priority and we are currently investigating exactly where the issue occurred in the process.
A manager will contact you today to personally handle your case, provide a clear and updated status of your booking, and discuss possible solutions going forward.
We sincerely apologize for the inconvenience caused and appreciate your feedback, even under these difficult circumstances, as it helps us improve our processes.
Kind regards
SeaRadar Team
Booking restored after intervention, but not fully paid
I am sharing my experience with SeaRadar based strictly on documented facts.
On November 24, 2025, I made a full payment of €2,762 for a yacht booking through SeaRadar and received a booking confirmation. However, after months without receiving a charter contract, I contacted the charter company directly, GAIS.
Their official written response confirmed that:
– the initial reservation was cancelled due to non-payment by SeaRadar,
– no valid booking exists under my name,
– and they have terminated cooperation with SeaRadar.
As of today, I have paid in full, but the service has not been secured or provided.
I am currently requesting a full refund and pursuing resolution through appropriate channels.
I strongly recommend verifying directly with the charter company before making any payment through this platform.
Update 16 apr 2026:
Update (based on documented facts):
Following my previous review about SeaRadar, I would like to provide an update on the situation.
After several months during which my booking was not secured despite full payment made on November 24, 2025 (€2,762), I contacted the charter company directly, GAIS.
They confirmed in writing that the original reservation had been cancelled due to non-payment by SeaRadar.
Following my intervention, a new booking has now been issued with GAIS for the same boat, period (03–17 October 2026) and price.
However, at this moment:
– only 70% of the amount has been transferred to the charter company,
– the remaining 30% is still to be paid by SeaRadar at a later stage, according to their internal arrangements.
While the booking is currently confirmed, the situation is not fully closed, as the full payment (which I already made in November) has not yet been received by the Owner.
I will continue to update this review based on factual developments and written confirmations.
2026年4月15日
自発的なレビュー
SeaRadar からの回答
Hello Daniel,
Thank you for your feedback.
We would like to clarify that your booking is fully confirmed with the charter company for the selected yacht, dates, and price. The reservation is active and secured.
The payment structure you refer to is part of the agreed settlement schedule between us and the charter company. It does not affect the validity or security of your booking in any way.
We understand your concerns and would like to reassure you that your reservation is in place, confirmed, and fully active in the charter system.
We remain at your disposal and will continue to assist you with anything you may need ahead of your charter.
Kind regards,
SeaRadar Team
The company thinks about making things…
The company thinks about making things easier for sailers. The less worries we are on the boat, the better the experience and the more good memories we have.
2026年4月4日
SeaRadar からの回答
Dear Iliya,
Thank you very much for your kind words.
We truly believe that time on the water should be about enjoyment, not stress, and your feedback perfectly reflects what we are trying to achieve. Making sailing easier and more accessible is at the core of what we do, and it is very rewarding to hear that this approach improves the overall experience and creates better memories on board.
We really appreciate you taking the time to share your thoughts and hope to continue supporting many more smooth and enjoyable sailing experiences for you in the future.
Kind regards,
SeaRadar Team
Good organization
The organization was good overall. The booking process was fast and easy, so we did not have to focus much on organizational issues and could instead enjoy the preparation for the journey. Alboran (the yacht owner) was somewhat difficult to reach in remote communication, but in these cases, Searadar helped resolve all issues in a timely manner.
2026年3月28日
自発的なレビュー
SeaRadar からの回答
Hello Ilya,
Thank you for your feedback.
We are glad to hear that the booking process was smooth and allowed you to focus on your trip. At the same time, we appreciate you pointing out the communication difficulties with the yacht owner — this is valuable for us, and we will take it into account in our further work.
We are pleased that our team was able to support you and help resolve the issues when needed.
Thank you for choosing Searadar. We will be glad to assist you again with your future charters.
Kind regards,
SeaRadar Team
Yacht Charter Experience Review
I recently had the pleasure of booking a yacht charter through SEARADAR, and the experience was truly exceptional from start to finish. The team demonstrated a high level of professionalism by carefully selecting a vessel that perfectly matched all my requirements and preferences. Throughout the initial booking phase, they handled every technical question and logistical detail with impressive efficiency. However, what really stood out to me was how the company manages unexpected challenges and communication gaps. After a minor misunderstanding occurred during the process, I was contacted by Alexandra, the After Charter Manager. She took the time to thoroughly review our entire correspondence and reached out with a sincere, heartfelt apology. It was clear that the company takes full responsibility for their service quality and genuinely cares about their clients' impressions. Alexandra acknowledged that the level of support I initially received was not up to their usual high standards. To make things right, they proactively offered a substantial €300 voucher toward my next charter booking. This gesture of goodwill speaks volumes about their integrity and commitment to long-term customer relationships. I am deeply impressed by their transparency and the concrete steps they took to improve their internal team communication. It is rare to find a service provider that is so dedicated to constant self-improvement and client satisfaction. Because of this professional recovery and the excellent charter they organized, I feel confident in their services. I highly recommend SEARADAR to anyone looking for a reliable and accountable partner for their maritime adventures.
2026年4月5日
自発的なレビュー
SeaRadar からの回答
Hello Volodymyr,
Thank you for taking the time to share such a detailed and thoughtful review.
We are very glad to hear that the charter itself met your expectations and that you were satisfied with the support during the booking process. At the same time, we truly appreciate your understanding regarding the misunderstanding that occurred. Your feedback was important for us, and it helped us take a closer look at our internal processes.
We are especially grateful for your kind words about Alexandra’s work. Ensuring clear communication and taking responsibility when something does not go as expected are key principles for us, and it is important to know that this approach made a positive difference in your experience.
Thank you again for your trust and recommendation. We will be glad to assist you with your next charter and make your future experience even smoother.
SeaRadar からの回答
Hello Miroslav,
Thank you very much for your kind words. We truly appreciate your feedback and are glad to hear that everything went perfectly with your charter.
It was a pleasure assisting you, and we would be happy to help you organize your next trip whenever you’re ready.
Kind regards,
SeaRadar Team
Very responsive from the first…
Very responsive from the first engagement. Really impressed by having someone to talk to real time and get different options and assist when our schedule changed to then help find alternatives. Everything was made straightforward and the process easy. Will definitely use the team again.
2026年3月14日
SeaRadar からの回答
Dear Jonathan,
Thank you very much for taking the time to share your experience. We truly appreciate your kind feedback.
We are very glad to know that our team was able to support you promptly and provide guidance throughout the process, especially when your plans changed. It is important for us to make everything as clear and smooth as possible, and we are happy that this was reflected in your experience.
Your trust means a lot to us, and we will be very pleased to assist you again in the future.
Kind regards,
SeaRadar Team
SeaRadar からの回答
Hello,
Thank you very much for taking the time to share your feedback. We truly appreciate your support and are very glad to know that your experience with us was positive.
Your kind words mean a lot to our team and motivate us to continue providing thoughtful, reliable support and maintaining a high standard of service.
We look forward to assisting you again in the future.
Kind regards,
SeaRadar Team
Professional service second to none…
Professional service second to none when they prepared our bareboat charter. As a result, pretty trouble-free trip over 7 days. All my crews enjoyed exploring South Ionian Islands at a leisurely pace.
2025年9月20日
自発的なレビュー
SeaRadar からの回答
Dear Mike,
Thank you for taking the time to share your feedback. We are delighted to hear that everything went smoothly and that you and your group were able to enjoy your time on the water in a relaxed and stress-free way. Knowing that our preparation and support contributed to a seamless experience for your trip is very rewarding for our team.
It is always our goal to make sure every detail is taken care of so our clients can fully enjoy their journey, and we are glad this was reflected in your experience. We would be happy to assist you again whenever you start planning your next sailing adventure.
Kind regards,
SeaRadar Team
Great sailing
Everything what we agree was exactly so.
Little bit confusing at the beginning, but later was ok.
2025年10月9日
SeaRadar からの回答
Dear Boris,
Thank you for sharing your experience. We are very happy to hear that your trip went smoothly and that you were able to enjoy every moment on the water.
It is always wonderful to know that our efforts behind the scenes help make a journey more relaxed and enjoyable. Hearing feedback like yours encourages our team to continue focusing on every detail so that future trips can be just as satisfying.
We look forward to welcoming you on board again and helping with your next sailing plans.
Kind regards,
SeaRadar Team
I had great experiences with Searadar
I had great experiences as Skipper on Searadar charters, always boats from the best companies, very good support from provision, documents and other arrengments
2025年9月1日
自発的なレビュー
SeaRadar からの回答
Dear Flavio,
We are truly delighted to hear that your time with SeaRadar charters has been so enjoyable.
It is very rewarding to know that the quality of our vessels, combined with the careful attention given to provisioning, documentation, and all other logistical arrangements, contributed to a smooth and satisfying experience.
Our team is committed to ensuring every aspect of a charter is handled with care, so that professionals like yourself can focus on their role with confidence and ease.
We sincerely look forward to welcoming you aboard again and providing another exceptional journey in the future.
Kind regards,
SeaRadar Team
Very helpful staff. Good choice of yachts
Great communication with the assistant. Good choice of boats in really nice price.
2025年9月6日
自発的なレビュー
SeaRadar からの回答
Dear Barbara,
Thank you very much for taking the time to share your feedback. We are truly pleased to know that you were satisfied with the level of service, the assistance provided throughout the process, and the range of options available. We always strive to ensure a smooth and enjoyable experience, so it is very rewarding to hear that your expectations were met.
It was a genuine pleasure assisting you, and we would be happy to support you again whenever you plan your next trip.
Kind regards,
SeaRadar Team
The team at Searadar are excellent
The team at Searadar are excellent. They have done right by us for multiple charters and are a safe way of booking.
When a charterer can’t deliver the booked vessel, they work hard to secure a replacement regardless of company providing that is suitable.
Great communication, great customer service and great prices
2026年3月20日
自発的なレビュー
SeaRadar からの回答
Dear Gordon,
Thank you very much for your thoughtful and detailed feedback. We truly appreciate your trust in us over multiple bookings and are very pleased to know that your experience has been consistently positive.
Our team always strives to provide reliable support and find the best possible solutions in any situation, so it means a great deal to hear that this effort has made a difference for you. We are also glad that the level of service, communication, and overall experience met your expectations.
It is always a pleasure assisting you, and we look forward to supporting you again in the future.
Kind regards,
SeaRadar Team
Great boat and great service
Great boat and great service! We enjoyed our holiday a lot
2025年7月7日
自発的なレビュー
SeaRadar からの回答
Dear Igor,
Thank you very much for your feedback. We are thrilled to hear that the boat and our service contributed to a truly enjoyable holiday. Knowing that our efforts helped create a memorable experience makes us very happy.
We always aim to make every trip smooth and pleasant, from start to finish, and it is wonderful to hear that this reflected in your holiday. We would be delighted to assist you with your next adventure and help make it just as special.
Kind regards,
SeaRadar Team
We sailed to Montenegro in 2025
We sailed to Montenegro in 2025, and Searadar helped us organize the yacht charter. The whole experience was amazing. Everything was well organized, the yacht was comfortable and well maintained. Highly recommend this service!
2025年6月11日
自発的なレビュー
SeaRadar からの回答
Dear Max,
Thank you very much for your kind words and for sharing your experience.
We are glad to hear that everything was well organized and that you were satisfied with the yacht and overall trip. It is always our goal to make the planning process smooth and the experience enjoyable.
Thank also you for your recommendation, it truly means a lot to our team.
Kind regards,
SeaRadar Team
SeaRadar からの回答
Dear Daria,
Thank you very much for your feedback. We truly appreciate you taking the time to share it.
Our team is always happy to help make the preparation for a sailing holiday easier and more enjoyable, so it is very rewarding to know that you had a positive experience.
We hope your time on board brought many great moments and beautiful views. Whenever you start thinking about your next sailing trip, we will be glad to assist you again.
Kind regards,
SeaRadar Team
Just booked a boat in Greece through…
Just booked a boat in Greece through SeaRadar. Support with finding the right boat, contract and payment is very smooth and easy. And support during vacation is also top notch! (Rented a boat last year as well).
Thank you SeaRadar :-)
2026年3月13日
自発的なレビュー
SeaRadar からの回答
Dear Carsten,
Thank you very much for taking the time to share your feedback. We truly appreciate it.
It is great to know that the process of arranging your upcoming trip was clear and convenient and that our team could assist you along the way. We always aim to make the preparation for a sailing holiday as smooth as possible.
We also appreciate that you chose SeaRadar again after your previous charter. Your trust means a lot to us.
We wish you a wonderful sailing experience in Greece and will be happy to assist you if you need anything before or during your trip.
Kind regards,
SeaRadar Team
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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