We had a really loooovlyyy time. The boat was beautiful and clean. Our chef was absolutely wonderful and prepared delicious food and drinks. She definitely made our experience ever better. One... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
What a scam🤬 Another reply from SeaRadar that are only words no action. They are actually sorry that they haven’t sent me my 4000 euros, 8 months and still waiting. Se the response from... もっと見る
We have an amazing sailing trip in Greece (sail right now!). The yacht is in perfect conditions, very clean and well equipped. The crew is professional and friendly. Many thanks to Searadar for a such... もっと見る
企業が回答しました
It was our first holiday on a yacht, and we all loved it. New view everyday. Our skipper was also lovely and knew the area really well. He took us to some beautiful spots. The weather was amazing too!... もっと見る
企業情報
当該企業による記述
SEARADAR is a full-cycle online concierge service for people passionate about sailing. We provide personalised selections of high-quality yachts from trusted charter companies. Our support managers will be there to assist you with paperwork, route planning, and any questions or issues that may arise. Contact us via phone, WhatsApp, Instagram, or Facebook for the best sailing experience.
当該企業による記述
- Our mission is to make the yacht rental process as convenient and risk-free as possible.
連絡先
Vilkpėdės g. 22, LT-03151, Vilnius, リトアニア
- +37063488885
- support@searadar.com
- searadar.com
3.9
ほぼ満足
1176件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 99％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Service and options
Searadar gave lots of great recommendations for yachts that met our brief. We ended up using the price match service.
2026年10月10日
SEARADAR からの回答
Dear Mrs. Clark,
Thank you for such a wonderful review and for choosing SeaRadar! We are pleased that we could help you find a suitable yacht and secure a deal that worked for you. Finding the right boat at the right price can make a real difference when planning a sailing holiday, and we are glad we could make that part of the process easier.
We hope you had an amazing time on board and would love to help you plan your next sailing adventure!
Kind regards,
SeaRadar Team
STAY AWAY FROM THIS COMPANY!
STAY AWAY FROM THIS COMPANY!
My experience with SeaRadar has been an absolute nightmare.
I paid €1,870 for a yacht charter, but SeaRadar failed to transfer the money to the charter company. I discovered this just two weeks before departure, only to find out that the yacht I had booked had already been given to someone else.
For the next two weeks, I repeatedly contacted SeaRadar, asking them to resolve the situation, but they ignored my requests and failed to provide a reasonable solution.
Only two days before departure, they offered alternatives that required nearly six hours of driving or even another flight. One day before departure, they offered old boats that we were not willing to accept. We were left with no choice but to cancel our holiday at the last minute.
And the worst part? It has now been a month since the cancellation, and I STILL haven’t received my €1,870 refund. All they tell me is to be patient.
This is completely unacceptable. They ruined a long-planned holiday, caused significant inconvenience and expenses, and are still holding on to my money.
Stay away from SeaRadar. Based on my experience, their handling of payments, customer service, and accountability has been appalling. I would never use this company again, and I strongly advise others to think twice before trusting them with their money.
2026年9月26日
自発的なレビュー
SEARADAR からの回答
Hello,
We are sorry to hear that your experience with SeaRadar has been a negative one. We understand your frustration regarding the booking situation and recognise how important it is for a holiday to go smoothly, without unexpected complications.
We are aware of your case and understand your concerns regarding the refund. Your situation requires a concrete resolution, and we take it seriously.
We sincerely apologise for the inconvenience and difficulties you have experienced. We remain committed to resolving this matter and hope to bring it to a conclusion as soon as possible.
Kind regards,
SeaRadar Team
Don't approach them
Don't approach them. You book once and it's ok. The 2nd time they don't transfer the money to the charter company and send you false confirmation.
2026年8月8日
自発的なレビュー
SEARADAR からの回答
Hello Neria ,
Thank you for your feedback. We are sorry to hear about your experience and would like to look into the matter in more detail.
However, we are currently unable to identify you in our system based on the information provided. To help us investigate and resolve your case as quickly as possible, please contact us at support@searadar.com with your booking number and the name of the boat.
Once we receive this information, we will escalate your case to our operations team immediately and get back to you with an update as soon as possible. We appreciate your cooperation and hope to assist you further.
Kind regards,
SeaRadar Team
Everything was super!
2026年10月3日
SEARADAR からの回答
Dear Tomas,
Thank you very much for your wonderful review and kind words! We are truly delighted to hear that everything went perfectly and that you were completely satisfied with our service. Providing our customers with a smooth, reliable, and enjoyable booking experience is always our priority, and feedback like yours motivates us to continue delivering the highest standard of service.
We sincerely appreciate your trust and support. It was a pleasure assisting you, and we would be more than happy to welcome you back and help you with your future bookings.
Thank you once again for choosing our service. We look forward to serving you again!
Kind regards,
SeaRadar Team
I rented a sailboat in Croatia with Searadar
I rented a sailboat in Croatia with Searadar. I paid 600€ Free Deposit Pack and everything was looking great. Upon arrival to charter base i was messaged by searadar that i will still need to pay 3000€ deposit to charter company because of some "techincal" issues with FDP. They told me they will refund me my 600€ and i was okay with that. One month later i still didnt receive anything, they ignore my emails and whatapp messages and i will need to take legal actions agains them because i feel scammed. Everything else was good but this part destroyed the whole experience of renting a sailboat and enjoying one week of vacation.
2026年9月26日
自発的なレビュー
SEARADAR からの回答
Hello Eugen,
We are very sorry to hear about your experience and sincerely apologize for the inconvenience caused.
We understand how frustrating it must have been to pay an additional deposit of €3,000 at the charter base and then wait for the promised refund of €600 without receiving a response to your messages.
Our manager will contact you as soon as possible to discuss the situation and help resolve this matter.
We sincerely apologize for the frustration this situation has caused and appreciate you bringing it to our attention.
Kind regards,
SeaRadar Team
They Owe me 500euro since 9/9 for their…
They Owe me 500euro since 9/9 for their FDP service that they suddenly was not able to provins 3 days before our charter started.
They have promised to refund the money but nothing happens. Now they stop answering my mails.
Really sad as they had a good service on Whatsapp and website is good for booking.
2026年10月17日
自発的なレビュー
SEARADAR からの回答
Hello Nikolaj,
We sincerely apologize for the inconvenience and frustration this situation has caused. We understand your disappointment, especially given the last-minute cancellation of the FDP service and the delay in processing your refund.
We would like to reassure you that we will refund the €500 owed to you. We are sorry that this has taken longer than expected and that our communication has not met your expectations.
Your trust is important to us, and we sincerely apologize for the experience you have had. Thank you for bringing this matter to our attention.
Kind regards,
SeaRadar Team
I am a long time Searadar customer but…
I am a long time Searadar customer but after our latest experience I can say that this will be our last charter with them. In the days before the charter our boat and Marina in Greece was changed with an additional €500 charge to “upgrade”.
We reluctantly agreed and on the afternoon of the day before the charter we were told that the agreed upon boat was not available. We were then offered a boat but it was a 4 hour drive away from Athens. Again we reluctantly agreed even though we had no plan to get us to the Marina. Searadar promised to organise our transfer or reimburse the cost if they could not.
The biggest issue was we boarded our flight from Dublin and did not know if we had a confirmed boat or not.
We landed in Athens on Saturday morning and upon checking emails we discovered that the boat 4 hours away was confirmed but no word on a transfer. We hired a car and drove the 4 hours and collected our boat and had a great holiday.
However we ended up spending and extra €1400 on extra €500 to Searadar, car hire, fuel and tolls. They have not responded to my latest email setting out the above but no reply.
Conclusion; Searadar were once a great company. Now I would advise anyone not to book with them. Speaking to other Skippers it seems my experience was commonplace.
2026年10月3日
自発的なレビュー
SEARADAR からの回答
Hello Sean,
Thank you for sharing your feedback. We sincerely apologise for the stress and inconvenience you experienced before your charter, as well as the unexpected additional expenses. We understand how frustrating it must have been to face uncertainty about your boat so close to departure and to arrange transport at short notice. This is not the level of service we aim to provide.
We also regret the delay in responding to your complaint. Please rest assured that we will review your concerns and get back to you regarding your complaint as soon as possible.
We are truly sorry that your experience fell short of expectations and appreciate you bringing this matter to our attention.
Kind regards,
SeaRadar Team
SeaRadar seems to be a scam
SeaRadar seems to be a scam, Was two days out from charter and our boat is now unavailable. No problem what else do you have? a 18 year old boat that we are going to give you a deal on. Well we have paid for a 6 year old boat with lots of amenities can we get something similar? Yes but that will be 2000 euro more. I ask for a refund, you can get a voucher. But if you have nothing to offer me that's equivalent why would I want a voucher, I need a boat. Now no one is responding, two days out. I can get a voucher that I can't use for my trip cause you have no boats? Give me a refund. This is extortion, making me pay more because I got a deal. Now you offer what nobody wanted knowing I have no option but to accept.
2026年10月14日
自発的なレビュー
SEARADAR からの回答
Hello,
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations.
We would like to confirm that we have already contacted you via WhatsApp regarding your case and the refund. Your case has been reviewed, and the refund will be processed accordingly.
We take our clients’ feedback seriously and always strive to resolve any issues in a fair and transparent manner. We appreciate your patience and the opportunity to address your concerns directly.
Kind regards,
SeaRadar Team
SEARADAR からの回答
Dear Tony,
Thank you for your lovely review! We are really happy to hear that you had a great time on board and that you were pleased with our service and the help provided by our team. It is wonderful to know that you enjoyed your time on the water and felt well taken care of throughout your stay.
It was a pleasure having you on board, and we look forward to welcoming you back for another sailing adventure next year! Until then, we wish you fair winds and beautiful days on the water. See you next season!
Kind regards,
SeaRadar Team
!!!....VORSICHT...!!!
!!!....VORSICHT...!!!
Diese Agentur hat den Hauptsitz in Litauen...
Ich Charters vorwiegend in Griechenland und es funktionierte bisher immer sehr gut aber so etwas ist unglaublich...
Segelyacht an SEARADAR voll bezahlt die CharterFirma vor Ort hat jedoch kein Geld bekommen. Durften nicht auslaufen da die CharterFirma zurecht gesagt hat wenn das Schiff nicht bezahlt ist verlässt es den Hafen nicht.
Schiff wurde von mir vor Ort nochmal bezahlt damit wir auslaufen konnten.
SEARADAR hat nach einigen Tagen doch noch an die CharterFirma überwiesen und ich bekam mein Geld vom vercharterer zurück.
Den stress die SEARADAR verursacht hat wünsche ich keinem.
Nie wieder SEARADAR....
SEARADAR hat immer die gleiche Masche.... Zuerst läuft alles schief und sie vermiesen dir den Urlaub und dann kommt das große "Sorry....bla bla bla"
!!!...Finger weg von dieser Agentur...!!!
2026年10月13日
自発的なレビュー
SEARADAR からの回答
Hello,
Thank you for taking the time to share your feedback.
We are sorry to hear that your experience was stressful and did not meet your expectations. We understand how important it is to start a sailing holiday with peace of mind, and we regret that this experience left you disappointed.
At SeaRadar, we take customer feedback seriously. We will look into this matter internally to gain a better understanding of the situation and help us improve our services.
Thank you again for sharing your experience.
Kind regards,
SeaRadar Team
Super team
Super team. Pełna opieka i doradztwo od początku do końca. Firma czarterowa w ostatnim momencie odwołała czarter z przyczyn technicznych ale searadar szybko zareagował i znalazł nową ofertę ogarniając wszystko w tym samym założonym budżecie. Są najlepsi.
2026年10月3日
SEARADAR からの回答
Dear Zagórski,
Thank you so much for your kind words and trust in SeaRadar! We are delighted that our team could assist you and find a suitable alternative within your planned budget.
We always strive to provide reliable support and make the entire process as smooth and stress-free as possible, even when unexpected challenges arise. Your appreciation means a lot to us, and we hope to help you plan many more wonderful sailing holidays in the future!
Kind regards,
SeaRadar Team
Everything was smooth
Everything was smooth, people very helpfull and proffesional, also nice and they try to help everytime.
2026年10月3日
SEARADAR からの回答
Dear Adrian,
Thank you for choosing SeaRadar and for sharing your feedback! We are pleased to know that your experience met your expectations.
Our team strives to make every stage of the booking process as convenient as possible, ensuring that our clients can focus on planning their perfect sailing holiday.
Your satisfaction is important to us, and we truly appreciate the opportunity to be part of your journey. We look forward to helping you organize your next adventure at sea.
Kind regards,
SeaRadar Team
The communication is straightforward
The communication is straightforward, all the needed information passed quickly, on time. Promises kept.
2026年10月3日
SEARADAR からの回答
Dear Ahti,
Thank you for taking the time to leave a review! Providing a reliable service and keeping our clients informed throughout the booking process are among our main priorities.
We appreciate your confidence in SeaRadar and are happy that everything went according to plan. Your feedback encourages us to keep improving and delivering a service our clients can count on. We wish you wonderful moments on board and look forward to assisting you with your future sailing plans!
Kind regards,
SeaRadar Team
AVOID THIS COMPANY
AVOID THIS COMPANY. Cancelled charter 2 days before date.
Said if I wanted a refund it would take up to 3 months despite being governed to 14 days.
Set me up with another charter and had to pay the full deposit again after playing them the FDP insurance. Still waiting on a refund.
Do yourself a favour and book directly with the charter company.
2026年10月3日
自発的なレビュー
SEARADAR からの回答
Hello Scott,
We sincerely apologize for the inconvenience and frustration you have experienced. We understand how upsetting this situation must have been, and we are truly sorry that things did not go as expected.
Please rest assured that we will make sure you receive your refund for the FDP insurance. We recognize the importance of resolving this matter and appreciate your patience while the process is being completed. Once again, please accept our sincere apologies for the difficulties caused, and thank you for bringing this matter to our attention.
Kind regards,
SeaRadar Team
Paid in Full, No Boat, No Refund- An Unacceptable Experience
I was one of the eight people who booked a catamaran charter in Lefkada through SeaRadar for September 12–19, 2026. Despite paying the full amount of EUR 8,250 for our Lagoon 46, we arrived in Greece to discover that our boat was not available.
We were informed that the original booking had been released by the yacht owner because they had not received the payment from SeaRadar. Just days before our departure, SeaRadar offered us an alternative catamaran, Mojito, and assured us that everything was confirmed. Unfortunately, this turned out not to be the case either, as the owner confirmed that they had received neither the payment nor a confirmed reservation.
The consequences were extremely frustrating. We had arranged time off work, booked flights and travelled to Greece for a holiday that we had been planning for months. Instead, we arrived at the port with our luggage and no boat to board.
What makes this situation even worse is that, despite SeaRadar stating that a full refund has been processed, our group has still not received the EUR 8,250 at the time of writing.
This experience has seriously damaged my trust in SeaRadar. A booking platform should ensure that reservations are genuinely confirmed and that payments are handled properly. Being left without a boat on the departure day, after paying in full and receiving reassurances, is simply unacceptable.
I would strongly advise anyone considering booking through SeaRadar to independently verify their reservation and payment directly with the yacht owner before travelling.
2026年9月12日
自発的なレビュー
SEARADAR からの回答
Hello Bogdan,
We sincerely apologize for the disappointment and frustration caused by this situation. We understand how important it is to have a confirmed booking and to be able to rely on the arrangements made in advance. We deeply regret that this experience fell short of your expectations and affected your trust in our service.
Please be assured that we have already processed your full refund. We are truly sorry for the inconvenience and uncertainty you have experienced throughout this process and understand how frustrating this situation has been for you and your group.
We take your feedback seriously and recognize the importance of providing a reliable service and ensuring that every booking is handled with care. Please accept our sincere apologies for the difficulties caused, and thank you for your patience and understanding.
Kind regards,
SeaRadar Team
Unfortunatley, no boat on departure day.
Update: SeaRadar accepted the bank claims and we received the money back.
No boat on departure day after our group paid in full
I was one of the eight people in the crew for a catamaran charter booked through SeaRadar for 12–19 September 2026 in Lefkada.
Our group paid EUR 8,250 in full for the Lagoon 46 Lumina. We later discovered that the owner had never received payment from SeaRadar and had released the reservation months earlier.
A few days before departure, SeaRadar offered us another catamaran, Mojito, and assured us that the replacement was confirmed. We subsequently learned directly from that owner that they had not received payment or even a confirmed booking from SeaRadar.
On 12 September, we arrived for our holiday and there was no boat for us. We had taken time off, booked flights and travelled to Greece for this trip, only to find ourselves standing in the port with our luggage and no boat. What was supposed to be a long-planned holiday was completely ruined.
This was an extremely disappointing experience. Based on what happened to us, I would strongly recommend verifying directly with the yacht owner that the booking is actually confirmed before relying on a broker’s confirmation.
2026年9月12日
自発的なレビュー
SEARADAR からの回答
Hello Lucian,
We sincerely apologize for the frustration and disappointment caused by this situation. We understand how upsetting this experience has been for you and your group, and we truly regret the inconvenience you have faced.
I have just spoken with your friend, whose name the booking was made under, and we discussed the refund situation in detail. As promised, I have sent him all the relevant information regarding the refund, including confirmation.
We understand your concerns regarding the outstanding funds and are committed to keeping you informed as we work towards resolving this matter. We sincerely apologize for the time and uncertainty this situation has caused.
Thank you for your patience, and please accept our sincere apologies for this experience.
Kind regards,
SeaRadar Team
Not recomanded
Unfortunately, the situation has become completely unacceptable for a boat charter holiday with Searadar.
The first serious issue was that we paid, months in advance, for an Oceanis 51.1, built in 2019, only to be informed just five days before the handover that we would instead receive an Oceanis 50, built in 2010, which was presented to us as having been “refurbished in 2025”. In reality, the boat does not correspond to this description and is in poor technical and maintenance condition.
We subsequently encountered multiple serious problems: two damaged batteries leaking acid, causing an unbearable smell throughout the cabins and saloon; strong sewage smells in the bathrooms; a non-functioning GPS; and, most seriously, a major fire and life-safety risk caused by the substantial leakage of battery acid.
After the owner saw the photographs of the cracked batteries and the leaked acid, he instructed us to remove and leave ashore two of the four batteries.
The smell and exposure to the acid caused me respiratory problems, forcing me to purchase medication and leave the boat to stay in a hotel.
Furthermore, on 8 October, while we were attempting to leave Vasiliki port, the anchor chain connection failed, causing the anchor to fall into the water. From what we could see, the connection system showed excessive corrosion. We consider this incident extremely serious, as it created a real risk to the safety of everyone on board.
Due to these repeated technical problems, we have lost valuable charter time and have been unable to use the boat under the conditions for which we paid. On two of the days, we were only able to leave the harbor after 15:00.
When the diver come to recover the anchor, he check also the bilge pump and conclude that doesn’t work nor in manual or automatic mode.
Under these circumstances, we consider that the situation goes far beyond a simple inconvenience.
2026年10月8日
自発的なレビュー
SEARADAR からの回答
Hello Marius,
We are truly sorry that your yacht charter experience has been so negative, and we fully understand your concerns regarding the issues you have described.
However, we would like to clarify an important point: SeaRadar is not the owner of this yacht. SeaRadar acts as a platform/intermediary through which yacht bookings are made, while the yacht itself is owned by an independent owner who is responsible for its technical condition and maintenance.
We understand the seriousness of the issues you have raised regarding the condition of the yacht, the batteries, the anchor system, the bilge pump and other technical problems. We will forward all the information you have provided to the yacht owner for further review and appropriate action.
We are also in direct contact with you via WhatsApp and continue to follow the situation closely in order to communicate the information to the owner and assist in resolving the issues that have arisen.
We are sorry that, as a result of these technical problems, you have lost part of your charter time and experienced additional inconvenience. From our side, we will continue to provide the necessary assistance within the scope of our role.
Kind regards,
SeaRadar Team
DISCRETIONARY VESSEL CHANGE
SeaRadar never again with them
I rented Oceanis 51.1 "Princess Oceana" model 2019 , for a 1-week charter starting October 3, 2026. I get an Oceanis 50 , model 2010 . Within 48 hours, the vessel became a fire hazard with zero safety response from Searadar. I pay the same amount for the Oceanis 50 .... They told us that the Oceanis 51.1 is unavailable on September 28. 10 peoples have already pay for airplane tickets , accommodation , transfer ..... We are waiting more than apologizes. We expect FDP back ( 700 Euros ) and compensations ( difference between the rent from Oceanis 51.1 model 2019 to Oceanis 50 model 2010 - 800 euros ). But from SeaRadar only excuses
2026年10月4日
自発的なレビュー
SEARADAR からの回答
Hello Spinu,
We are sorry to hear that your charter experience was not as expected and that you encountered technical issues with the boat during your charter.
We would like to clarify an important point: SeaRadar is not the owner of this boat. We act as a platform for arranging charters and are not the owner or operator of the boat. Technical matters relating to the boat are handled by the charter company.
Nevertheless, we take your concerns seriously. We will forward your feedback, together with the details of the issues you reported, to the charter company for their review and further investigation.
Regarding the FDP, we would like to clearly confirm that the FDP amount will be refunded to you. This refund has been confirmed by our Finance Department and will be processed.
We regret the inconvenience caused during your charter and appreciate you bringing these matters to our attention.
Kind regards,
SeaRadar Team
Nice boat 😎
Nice boat 😎
3. summer we are renting boat here and it is so smooth 😊
See you next year 🤩
2026年9月19日
自発的なレビュー
SEARADAR からの回答
Dear Trine,
Thank you so much for taking the time to leave us a review! It means a lot to us that you have chosen to spend your summers with us for three years now. We are always happy to welcome you back and hope each trip gives you plenty of time to relax, enjoy the sunshine, and make great memories out on the water.
We will be looking forward to seeing you again next season and making it another special one!
Kind regards,
SeaRadar Team
we had a great trip
we had a great trip. Even when the autopilot stoppede working and the technician dit not call back as promised. And the navigation was not updated. We did manage to get the autopilot to work again.
2026年9月19日
自発的なレビュー
SEARADAR からの回答
Dear Thomas,
Thank you for taking the time to share your experience with us.
We are happy to hear that you had a great trip and were able to enjoy your time on the water. We are sorry that some technical issues affected your experience. Although we are not the boat owners, we will make sure your feedback is passed on to them so they can look into it.
We truly appreciate you letting us know and hope to welcome you again for a smoother and more enjoyable trip next time.
Kind regards,
SeaRadar Team
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