Good UI, Easy to set alerts however not fit for purpose. Paid for Premium but didn't receive any alerts from the searches I set up. Luckily I was checking daily directly with the airline (BA)... ãã£ãšèŠã
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Really good design, but let down by spotty support and recent problems, some created by BA. For some unknown reason which SeatSpy won't address, they've stopped showing award seats for 352-355 days be... ãã£ãšèŠã
Complete scam. Take your money, you get no notifications or information from them. And they roll over your subscription each year without notifying you so unless you check your credit card/bank statem... ãã£ãšèŠã
This is a fantastic service. I first joined up as a free member and then upgraded to the premium membership once I realised how much time and frustration ploughing through airline websites could be sa... ãã£ãšèŠã
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Find reward seat availability for British Airways and Virgin Airlines.
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Not fit for purpose unfortunately
Good UI, Easy to set alerts however not fit for purpose.
Paid for Premium but didn't receive any alerts from the searches I set up.
Luckily I was checking daily directly with the airline (BA) and managed to secure great rewards seats on the dates I needed. Do not rely on this tool.
Great customer service
Great customer service, no hassle full refund for a subscription that auto-renewed.
Annoyingly difficult to understandâŠ
Annoyingly difficult to understand results. Don't bother
Donât buy this
I donât really like this product and have already cancelled to ensure it doesnât auto-renew next year. I donât really understand what it brings to my life that I canât get for free by checking SkyScanner and looking on the BA website. Itâs very clunky and doesnât seem intuitive. I wouldnât recommend this at all.
Very useful, very professional
My younger brother purchased a subscription - which he said was very useful in apparently helping him plan a future trip to Hong Kong :D - without my permission, and it renewed into a full year subscription.
I mailed SeatSpy and they were by far the most professional and considerate business I've dealt with. They refunded me, no questions asked! Such polite people, and when I believe I will use it sufficiently I will definitely be using their service again.
Hopelessly inaccurate
Hopelessly inaccurate
Used to use for BA and VA flights but recently seems to have fallen apart.
Just go to carrier websites instead and save your subscription
I actually have a good experience withâŠ
I actually have a good experience with customer service and my subscription. I signed up accidentally to annual when I meant to do monthly. I let them know and they refunded my annual fee and I pay monthly which works better for me. They were friendly and the refund was automatic. I would just recommend anyone puts a reminder in to cancel when they sign up with the trial period.
Just used this to site to find ticketsâŠ
Just used this to site to find tickets to St Lucia and it was amazing, helped save me loads of points and there were so many option on 1 screen - was brill!
Great Value
Really helpful for finding reward flights and saved me a lot of time! The 12 month overview made it super easy to look for flights and saved me money and time.
Complete scam
Complete scam. Take your money, you get no notifications or information from them. And they roll over your subscription each year without notifying you so unless you check your credit card/bank statements, you'll have no idea you're paying for their service year after year after year. Avoid at all costs.
Not worth the money at all.
Signed up for trial and forgot to cancel. They have limited airlines and limited cities that the airlines serve. It is a waste of money as there are better products, such as aero.seats. You can look 60 days out for free and only seeking flights more than 60 days do you have to pay for the premium service.
This is a scam
This is a scam. They will continue to charge your card even though you have cancelled your subscription. you will hear nothing from them, and you can no longer contact them, but they will charge you. don't subscripe you will be sorry.
The guys are total scammers
The guys are total scammers. Avoid at all costs.
Subscription is a scam
Subscription is a scam. They never send you any notifications, alerts, receipts, or invoices. You donât receive any emails or updates, and they quietly take your money, hoping you wonât notice and will forget about the free trial you signed up for, even if you never used the service. Shame on you, SeatSpy. This is dishonest and unacceptable. Scammers.
STOP CHARGING ME I DONT WANT YOUR âŠ
STOP CHARGING ME I DONT WANT YOUR SUBSCRIPTION
Seatspay premium £29.99 has been charged to my credit card AGAIN!!!
Please refund my money.
Stop charging my credit card.
You did it last year and I wrote and wrote and this is 365 days later you have charged me again.
I do not want your subscription I just did a trial run in 2023 tried to cancel it but you charged me anyway.
Now this is 2024 you have charged me again !
Please refund both.
I will now cancel the credit card because itâs the only way to escape you charging me forever.
I am waiting for you to refund both payments and then I will write a further review.
Thank you
Three years of sneeky 30 quidâŠ
Three years of sneeky 30 quid subscription fees with no notification of renewal or email!
Disgusting!
Will be putting disupute in asap.
Rude and arrogant customer service
Rude and arrogant customer service, Don't bring your bad days to the office.
Misleading billing information.
Misleading billing information.
Took money straightaway when it implied that this would only happen after the introductory period.
The information on seats seems useful though
Scammer Alert
Like the previous reviews, they took a payment from me without any notification or service provided. I have used this service once and it wasnât any good a year ago and they have removed money with no prior warning, deceptive business. Stay Clear!!
Like the previous reviews
Like the previous reviews, they took a payment from me without any notification or service provided. I was just using the few free attempts offered when browsing before I reached my limit. Stay well clear of this website!
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