I had an issue with my new water maker. I called and was treated above expectation by the team. They took the time and went above and beyond to make sure I got the correct parts and understood how to... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I bought the 40gph 24v model for our catamaran and did the installation myself. At one point I made a critical error-- I applied too much thread tape and ended up stripping out two (!) of the m... もっと見る
(1) Outstanding response time to technical questions. I've owned two of the Sea Water Pro water makers for 5 years and they still treat me like I just purchased the systems and am still in warranty.... もっと見る
We have a Seawater Pro Watermaker and we love it. Not only because it works perfectly but it is also simple, easy to maintain and most importantly the customer service is outstanding.
企業情報
当該企業による記述
SeaWater Pro makes only the highest quality marine water makers for boats and yachts. Our water makers are guaranteed to last because we do not use any electronics that can corrode or malfunction in marine environments. Our patented pressure regulators ensures that you will have a hassle free experience and that your SeaWater Pro water maker will run effectively and efficiently for years to come. All our water makers are manufactured in the U.S. under our highest standards.
連絡先
3233 SW 2nd Ave Suite #200, 33315, Fort Lauderdale, 米国
- 9548008800
- info@seawaterpro.com
- seawaterpro.com
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customer service / response was very…
customer service / response was very good / I would highly refer the company .
Seawater pro is the best
Seawater pro is the best! Mike is very helpful and available. I make the best water 70ppm average. All the components are quality and I was able to fit them in a way that preserved storage space on the boat. Having fresh water anywhere is very liberating. Do it!
Good people to do business with
They are courteous and did what they said they would do, getting our unit portable SeaPro shipped out when they said it would, not always the case these days when making on line purchases.
Thank you Mike
Thank you Mike . You made it very easy dealing for Tremont fisheries
Mike Walsh
Tremont Fisheries LLC
This company is excellent responding to…
This company is excellent responding to e-mails and questions.
My recent experience has been great and I am sure it will continue.
Good to get the filters.
Answered all our questions quickly
Answered all our questions quickly. Offer a great product.
Great customer service and quick…
Great customer service and quick response on everything.
Product and customer services is outstanding
Product and customer services is outstanding. I have been using the 40 GPH product for three years, just upgraded the membrane housing. Never use shore water since purchasing.
I contacted a friend that had bought…
I contacted a friend that had bought this water maker, he liked it told me what kind it was so I got on line to look at it watched all the U tube videos I liked what I saw, so I-ordered one that day. It was easy to order.
Called Sea Water Pro with questions…
Called Sea Water Pro with questions about which unit to purchase, Mike called me back went over what I had on the boat and helped me figure out the correct unit for my needs, I ordered and unit was here in a week, 2nd seawater system I have bought and have recommended these to several of my fellow cruisers and all have been very happy with the products and the service is awesome! Thank you
Went to their store in Ft Lauderdale…
Went to their store in Ft Lauderdale and they took care of me right away.They explained their whole line of water makers and was out the door in 20 min. Excellent customer service. Got my water maker by UPS in less than a week!! Thanks!!
Like commercial watermakers
Water maker arrived quickly and complete, would be nice to get a few extra straight and 90’ fittings but these can be purchases at the local marine or hardware store. Membrane installable length closer to 48” when hose bends included and this required a change in location. I had to add a few additional feed water 90’s and the filters filled up the locker below the head sink but it wasn’t a very usable space.
Support is great, just a phone call away and they even answer after hours if someone is there. Haven’t run the system yet, waiting for cleaner water, may update review later. This system is very similar to the 100+ gph watermakers used on our live-aboard dive boats which ran 24 hrs 5 days a week. I plan on running at a lower pressure, making cleaner water, and 2 hours once or twice a week. The auto flush should relieve most of the routine maintenance but I need to flush the tanks before using. I live aboard and will only need to “pickle” the membranes when I haul out for more than a week.
UPDATE:
Just completed 1600+ miles offshore from the Columbia River to Cabo San Lucas, MX and the watermaker kept us in daily hot showers and drinking water the entire 2 weeks. Makes so much water we overfilled both tanks and were washing the decks via the vents.
A few small problems but a phone call took care of all of them. Had we the opportunity to run the system before heading offshore would have found them. A plastic fitting on the flowmeter was cracked (bypassed for the trip) and the priming pump does not like cavitation (like how often do you have glasslike conditions sailing offshore). Seawater Pro has come out with a new priming pump that should alleviate the cavitation problem and since I bought a spare priming pump, running them in series should fix the problem.
All in all, a GREAT value on a watermaker
Pickling tablets and installed system
Product was as described and arrived on time. We have been very happy with the whole system in general it has worked well and is easy to maintain.
Communication is essential!
Your failure to ship within the 24 hr (mentioned on your website) or the 48 hr (mentioned in your email) time frame and failure to notify me of the delay was not appreciated. If given the choice I would have had you ship everything that was in stock so I could have begun my installation. The lack of a membrane and pressure vessel would not have stopped my installation but not receiving my shipment certainly did. Please, in the future, let your customers know and give them a choice. Charlie

seawaterpro.com からの回答
Great system. Mike Seawater Pro was extremely…
Mike at Seawater Pro was extremely knowledgeable and helpful. We should have it installed this week. Appears very well made. Would highly recommend.
Mike and Arthur both provided excellent…
Mike and Arthur both provided excellent customer service during my ordering process and my multiple calls for parts and installation questions. I haven’t completed my install yet but I am very happy with the equipment and installation process thus far. I’m glad to have their help and support thru the process.
Component quality is apparent.
I just received the order for our water-maker from SeaWater Pro this afternoon. Even though it has not been installed as yet I am very impressed with the quality of the components and the overall design of the unit. I can't wait to get it up and running. Thanks again for your attention to detail with your design.
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