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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This was my second time having Botox at Secret Aesthetic, and once again it was a great experience. This time I was treated by Dr Shahriar Ghadiri, who was fantastic—very knowledgeable and attentive,... もっと見る

5つ星のうち5の評価

Professional friendly service! I'm so glad I found Secret Aesthetics I wouldn't go anywhere else. Dr Naqvi makes you feel relaxed and at ease during procedures. I'm currently having the vitamin IV. Dr... もっと見る

5つ星のうち5の評価

A warm welcome with a few minutes early to my appointment. I was offered a massage chair in a cosy room with relaxing music to make my wait comfortable and relaxing. Dr. Haroon is calm, super friend... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been visiting Secret Aesthetics for over 2 years now and each and every time I have had amazing service. Dr Navqi always puts you at ease and explains everything thoroughly and is on hand to an... もっと見る

企業情報

  1. フェイシャル スパ

当該企業による記述

Located and exclusively in Harvey Nichols Birmingham, Secret Aesthetics is set to be Birmingham's most luxurious doctor only, non-surgical aesthetic clinic with complimentary Mailbox parking for all clients and additional privacy facilities and concierge service available upon request. Nestled within a private floor of the opulent Harvey Nichols in The Mailbox, Secret Aesthetics are proud to welcome national and international clientele to Birmingham’s premier award-winning mediluxe aesthetic clinic. Founded by industry expert Dr Naqvi and Dr Zoya, Secret Aesthetics offer advanced treatments in the fields of cosmetic dermatology, non-surgical aesthetics and medical treatments. The list of extensive procedures at the clinic include anti-wrinkle injections, lip fillers, tear trough fillers, non-surgical rhinoplasty, IV vitamin drips, mesotherapy, skin boosters such as Profhilo, PRP, and the world renowned Endolift. We are proud to be the first and only provider of the revolutionary Endolift in Birmingham and the Midlands.


連絡先

4.8

優良

TrustScore 5段階評価の5

198件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

This was my second time having Botox at…

This was my second time having Botox at Secret Aesthetic, and once again it was a great experience. This time I was treated by Dr Shahriar Ghadiri, who was fantastic—very knowledgeable and attentive, with a truly personalised approach. I’m so happy with the results and would highly recommend him.

2026年4月10日
自発的なレビュー
5つ星のうち5の評価

Sciton Ablative Laser Resurfacing

I recently underwent Sciton Ablative Laser Resurfacing performed by the lovely amazing Dr Zoya at Secret Aesthetics, and the results have been nothing short of unbelievable.

As a woman in my 50s, I had been self-conscious for many years about my deep facial wrinkles caused by long-term sun damage and a lack of a proper skincare regime. Despite trying various cosmetic treatments over the years, I saw little to no improvement and felt I looked at least 15 years older than my actual age.

This recent laser resurfacing procedure has truly turned back time. It has removed my deep wrinkles & age spots, and given my complexion a youthful glow. Just 3 weeks post-procedure, I’m receiving so many compliments about how much younger I look; a grear confidence boost!

Thank you so much to Dr Zoya and the wonderful team at Secret Aesthetics for your professionalism and care.
Highly recommend.

2026年2月26日
自発的なレビュー
5つ星のうち5の評価

Just want to say a huge thank you to…

Just want to say a huge thank you to Dr. Taran — not only is she incredibly informative and offers the best, most genuine advice, but I absolutely love her work and approach to aesthetics. I’m so happy with my results so far! Shantel was brilliant as always. Thank you to the SA team ❤

2025年8月6日
自発的なレビュー
5つ星のうち5の評価

This was my first experience receiving…

This was my first experience receiving dermal fillers, and I was understandably quite anxious about the process. However, Dr. Taran immediately put me at ease with her calm and highly professional demeanor. She performed the procedure with great skill, and I am extremely pleased with the results. For anyone considering treatment at Secret Aesthetic, I can confidently say that you will be in excellent hands. The entire team, from the reception staff to the practitioners - is both welcoming and exceptionally knowledgeable. I highly recommend their services.
Thankyou for a positive experience !

2025年7月18日
自発的なレビュー
5つ星のうち5の評価

The Best Botox and Lip Filler Experience Ever!

My mom went to Dr. Zoya to get Botox. She has always had her Botox done by the best doctors in Romania and even had the Mephisto look done before. But with Dr. Zoya, it was the first time her face looked amazing. I also went and got my lips done — I was really scared they wouldn’t look natural, but they turned out very natural and look great. It’s the second day now, and they’re not swollen or bruised — everything is perfect. Dr. Zoya works wonders!

2025年6月1日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Dear Roxana,
Thank you so much for your kind words and trust! We’re thrilled to hear that both you and your mom had such a positive experience with Dr. Zoya. It means a lot to know that your mom, with her experience, was so impressed — and we're so glad you're loving your natural-looking lips! Dr. Zoya takes great pride in delivering results that enhance natural beauty while making patients feel comfortable and confident. We truly appreciate your feedback and look forward to seeing you again!
Kindest regards,
Akila
Secret Aesthetics Harvey Nichols Birmingham

5つ星のうち5の評価

Laser Genesis

I’ve been coming to Tara at Secret Aesthetics since last August. Tara’s expertise, kindness and customer care has been invaluable. Thanks so much for looking after my skin, Tara. You are fantastic!

2025年4月15日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Afternoon Nat,

Thank you so much for your kind words and 5 star review. Tara will love your feedback about her expertise, kindness and customer care!

We look forward to seeing you soon.

Warmest Regards
Maisie
Harvey Nichols
Birmingham

5つ星のうち1の評価

*Note* this review is regarding a halo…

*Note* this review is regarding a halo skin treatment received by a skin therapist at secret aesthetics and not the doctors*  I've had a halo treatment done begin January 2025,despite initially requesting another treatment, they recommend halo instead. My main skin concern was to reduce pigmentation on my face.The treatment cost £799. Now being in March 2025,it's fair for me to give a detailed review,as atleast 3 months has passed by. Unfortunately I didn't even had the slightest improvement on my skin. Instead I developed a severe allergic reaction / acne outbreak a few weeks after the treatment and this only got resolved after receiving a topical antibiotics from my GP. Also it left me with an big hyperpigmentation patch (which I didn't had before the treatment) 3 months later it's still there! I did contacted secret aesthetics to express my concerns and the manager said she would conduct an investigation.She came back to me within 1 day, completing the investigation and they didn't took any accountability for what happened to my face.Not even an apology.  I would like to express my concerns that you do need to sign a consent form, before the treatment, but they just ask you to sign and don't give you the time to read it through. I did made a picture of the consent form and non of these side effects or contradictions were listed. Only temporary side effects, but as mentioned before, we are now 3 months further and I'm still suffering with a big hyperpigmentation patch developed on my face due to the halo treatment. The skin therapist never mentioned to me , what i could do in case of developing an allergic reaction or if I would have any concerns. Instead I was kept pressurised in buying an additional expensive skincare (get Harley) for approx £360. This was the main focus in the conversation and very frustrating. If you have good results with your treatment it's likely a great medical aesthetics, but in case you get any problems after the treatment, don't expect any aftercare or additional help. After you've paid for you treatment they aren't interested in your concerns. I would have appreciated an apology and refund, but the arrogance of the staff is astonishing. This has taken a toll on my mental health , because ive been left worser with my face and a permanent hyperpigmentation patch.I am in the process of taking this further to the small claims court and take legal action.

2025年1月3日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Good Afternoon Ashely,

Thank you for your review, we take all client feedback as a chance to improve.

My delay in response is because as you know I reached out to you after seeing this unexpected review and I have been trying to get you into the clinic to review you again as your concerns were not raised to us directly until we contacted you and you have refused to come back in for an in-person review.

The Clinic was not made aware that you experienced an adverse reaction to the Halo Treatment, it was not communicated during your initial review appointment either nor was any email or phone call received from yourself. There were no issues at your review appointment in the notes or photos. We provide an Out of Hours Medical Emergency number in our Thank You email which you received after your treatment which was also not contacted.

Unfortunately, it was not until we contacted you that you informed us of your concerns so we were unable to address them or provide the necessary aftercare.

Although the potential risks and side effects are explained during your consultation and treatment, we are sorry to hear you have experienced this. We always advise Clients to contact us immediately if they experience an adverse reaction so we can provide immediate aftercare.

In all our communications we have invited you to attend the clinic for a review appointment so our Medical Director's could provide a medical assessment and administer any required aftercare. We understand you have seen a Private Dermatologist but not provided anything to us, you have been adamant on a refund whilst refusing to provide us with any evidence or come in for a review as well. No doctor, no clinic would engage with such a request.

You have not given us the opportunity to provide the expected necessary aftercare, raised a Dispute with your bank to challenge the treatment payment and threatened legal action.

We are sorry that you did not give us a chance to resolve this for you and wish you all the best.

Kind Regards
Maisie
Clinic Manager
Secret Aesthetics
Harvey Nichols
Birmingham

5つ星のうち5の評価

Recommendation

I have seen Dr Taran several times who is always friendly and professional throughout my consultation and treatment . I would highly recommend

2024年12月12日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hello Nikki,

Thank you so much for your 5 star review and kind words about Dr Taran. It is so great to hear how friendly and professional she is.

We look forward to seeing you again.

Kind Regards
Maisie
Harvey Nichols
Birmingham

5つ星のうち5の評価

Luxurious

I visited Secret Asthetics today for two treatments. I first had a hydrogenesis laser facial with Akila which was incredible and left my skin feeling really clean fresh and tight, I then was seen by Dr Zoyah and had anti-wrinkle treatment from her and that was once again a very relaxed hygienic and exactly what you would expect from such a luxury clinic. This is definitely my new go to Clinic and I hope to remain a client for a long time.

2024年12月3日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Dear AA,

Thank you so much for taking the time to share your experience at Secret Aesthetics.

We are pleased you was happy with Akila's Hydrogenesis treatment that left you feeling super clean and fresh and our Director Dr Zoya's Anti wrinkle.
Its always our goal to provide a relaxing, hygienic and luxurious experience, so it's great to know we met your expectations.
We're delighted to have you as part of our Secret Aesthetics family and look forward to continuing to care for your skin and Aesthetic needs.

Warmest Regards
Shantel
Secret Aesthetics, Birmingham - Harvey Nichols Mailbox

5つ星のうち5の評価

Excellent experience

Excellent experience. Excellent staff, excellent atmosphere.
Dr Taran was lovely, professional and knowledgeable and I felt safe in her hands. Excellent attention to detail and my treatment went exactly to plan.
Staff on reception were friendly and helpful too.

2024年11月21日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi Nik,

Thank you for the 5 star review, we really appreciate it. We're so pleased you had an excellent experience with ourselves and felt we have excellent staff and an excellent atmosphere.

We hope to see you again soon.

Warmest regards,
Maryam,
Secret Aesthetics,
Harvey Nichols,
The Mailbox,
Birmingham.

5つ星のうち5の評価

For the best experience you go to Secret Aesthetics

A warm welcome with a few minutes early to my appointment. I was offered a massage chair in a cosy room with relaxing music to make my wait comfortable and relaxing. Dr. Haroon is calm, super friendly and explains the treatment incredibly well. He makes you feel calm and guides you through the treatment. It goes over so quickly with no pain or surprised pinches.

The clinic is absolutely amazing, beautifully designed and decorated and the whole experience is very pleasant. It’s easy to become a loyal and returning customer.

2024年11月21日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Good Morning Sabrina,

Thank you so much for your 5 star review and kind words, we are so glad you had a calm and relaxing experience and that Dr Haroon was super friendly and explained the treatment incredibly for you.

We hope to see you again soon.

Warmest regards,
Maryam,
Secret Aesthetics,
Harvey Nichols,
The Mailbox

5つ星のうち5の評価

The only clinic I trust

The only clinic I trust. Ive done my research in advance, let me start off with who I am, I’m over 40, combination skin with hyperpigmentation, hollowing around eyes, reseeding and thin lips, dark circles and uneven complexion. I initially didn’t know what to have done but I’m at a point that I want my best version stepping out each day. My journey started off with a consultation with Dr Naqvi, I explained my problem areas and he suggested some options, he was only advising which I respect as I’m not the one for pushy sales. The results for my treatments were obvious improvements which got me on the path about have a long term plan! I was advised this buzz skin boosting treatment called polynucleotide, I’ve had a few of them now along with other treatments, each time I have a treatment, it’s an improvement and noticeable, I need to give credit to Dr Haroon as he is extremely knowledgable and most approachable person ever, I have utter confidence in his abilities that he’s my go to dr for poly/face slimming. Reception have nailed it, friendly and always helpful, the chill room (I like to call it) offers a massaging chair to relax before the treatment. If you are of similar position and looking for a reputable clinic, do consider, it’s also important to persist with treatments as there is no such thing ad a single treatment, you need a long term plan and you need to stick to it otherwise it’s pointless getting any treatment that’s stubborn to treat. This isn’t sponsored but I wanted to highlight that im a happy customer and writing positive reviews to give recognising about services that can be life changing.

2024年10月24日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi Raj,

I hope you're well.

We're so pleased you've had a great experience with Dr Haroon and Dr Naqvi for your consultations, polynucleotides and facial slimming.

We really appreciate your kind words and we're excited to continue this journey with you.

Warmest regards,
Maryam
Secret Aesthetics
Harvey Nichols
The Mailbox
Birmingham.

5つ星のうち5の評価

I wish I'd found this place sooner

I saw Dr Taran and she took the time to talk me through the procedure which I was having for the first time and she put me at ease straight away. The receptionist ladies are also very friendly and I can't recommend this place highly enough!

2024年10月24日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Dear Jindi,

Thank you so much for your kind words! We're thrilled to hear that Dr. Taran made you feel comfortable and that the team helped make your experience so positive. It's wonderful to know that you felt at ease and well-informed. We truly appreciate your recommendation, and we’re here anytime you need us!

Kindest regards
Akila
Secret aesthetic Harvey Nichols Birmingham

5つ星のうち5の評価

I had an appointment booked with Dr…

I had an appointment booked with Dr Taran, she made me feel so at ease and was so professional throughout. She answered all my questions and ensured I was happy with the service. Dr Taran has immaculate skills and I would recommend booking with her ! So happy with my results!

2024年10月11日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi Sana,

I hope you're well.

Thank you for your kind words. We're so happy you felt at ease and felt Dr Taran was professional throughout.

We hope to see you again soon.

Warmest regards,
Maryam
Secret Aesthetics
The Mailbox
Birmingham.

5つ星のうち5の評価

Amazing Clinic

Amazing Clinic! I have had the opportunity to visit Secret Aesthetics on 3 occasions and I’m so pleased with the procedures they offer and the results. The ladies on reception are always so kind and thoughtful which makes the whole service seamless.
The BBL is an amazing treatment and I’m starting to see results.
X

2024年10月4日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi Cindy,

I hope you're well.

Thank you so much for your kind words, we're so happy you're pleased with the BBL treatment and are happy with your results.

We hope to see you again soon.

Warmest regards,
Maryam,
Secret Aesthetics,
Harvey Nichols,
The Mailbox,
Birmingham.



5つ星のうち5の評価

Amazing first experience

I recently had my Botox appointment with Secret Aesthetics and I was thoroughly impressed with the entire experience! From the moment I walked in, the lady at reception was warm and welcoming, making me feel at ease.
Dr Haroon took the time to explain the procedure in great detail, putting any concerns I had to rest. I was a bit nervous as it was my first time getting Botox, but he alleviated all my concerns and made me feel comfortable throughout.
The procedure itself was quick and painless, and I was amazed at how easy it was. Dr Haroon was attentive and professional throughout, ensuring that I felt relaxed and supported throughout the entire process.
I'm thrilled with the results so far and would highly recommend Secret Aesthetics to anyone considering Botox. The level of care and attention to detail is exceptional, and I feel confident that I'm in good hands. Thank you to the entire team for making my experience so positive!

2024年6月1日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi C Khalsa,

We hope you are having a wonderful day.

Thank you so much for your review and kind words, we are so glad you enjoyed your visit and had such an amazing service with Dr Haroon.

We look forward to seeing you again!

Warmest Regards
Maisie
Secret Aesthetics, Harvey Nichols
Birmingham

5つ星のうち5の評価

Fillers and botox

I had cheeks, jaw and Botox done with Dr Naqvi and he was amazing! Gave me the exact face shape I wanted - was so gentle and didn’t hurt at all. Wouldn’t go anywhere else - everyone was so attentive!

2024年6月28日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi Ryan,

I hope you're well.

Thank you for your kind words. We're so happy you had an amazing service from Dr Naqvi.

We hope to see you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

5つ星のうち5の評価

I had a consultation with Dr Zoya for skin…

I had a consultation with Dr Zoya regarding my skin, constantly breaking out, using way too many harsh products which kept leaving me with dry, flaking, itchy skin to what I thought was helping and just WOW! Honestly the results have been unbelievable, I was even on holiday recently and two people came up to me at separate times asking me what I use! It’s so nice to have somebody so professional, compassionate & knowledgeable finally clear your skin up with realistic expectations & results! The biggest compliment you can get is “what foundation are you wearing” as to my reply is none, thank you SO much Dr Zoya for giving me my confidence back!

2024年6月3日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Hi Tommie,

I hope you're well.

Thank you for your very kind words. We're so pleased you're happy with your results and and the service you've received.

We look forward to seeing you again soon!

Warmest regards,
Maryam, Secret Aesthetics, Harvey Nichols, Birmingham.

5つ星のうち5の評価

Botox for the first time

So I had my appointment Saturday with
Dr Taran Rai and straight away I felt at ease, she sat and listened to everything I was concerned with and offered an opinion and what would work best for me, I had Botox for the first time and was very nervous but made the experience easy and painless, it’s been 4 days and I’m liking my results I have already rebooked for my next appointment.

2024年6月29日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Dear Emma,

Thank you for sharing your positive experience with Dr. Taran Rai. We're delighted to hear that you felt at ease and well taken care of during your visit. It's wonderful to know that your Botox treatment was easy and painless, and that you are pleased with the results. We look forward to seeing you at your next appointment

Kindest regards,
Akila

5つ星のうち5の評価

Excellent information Consultation

Just had my first skin consultation with Dr. Humaira.
I loved the questions about my expectations and what I wanted to achieve.
Factors affecting any treatment considerations were thoroughly discussed and addressed.
I feel so comfortable and at ease with S.A professionals.
I love how my skin plan and any future treatments will support each other long term to strengthen the fascia or scaff matrix of my skin which will enhance any future treatments.
I’m super excited.
Appreciated how a cost benefit analysis as well as skin analysis was offered to ensure long term are viability and worth of treatments.
Weight loss, mass loss ans how it affects the structure of the face and realistic outcomes were discussed as well as the potential of undesired results.
Just a friendly helpful chat with a professional Dr. No pressure.
I would highly recommend every partner gift their loved one a Secret Aesthetic consultation as a gift experience.

Thanks for the hospitality Maryam.

2024年6月21日
自発的なレビュー
Secret Aesthetics ロゴ

Secret Aesthetics からの回答

Dear Mahreen,

Thank you for your positive feedback! We are thrilled you felt comfortable and informed with Dr Humaira. We appreciate your recommendation and look forward to supporting your skin journey.

Best wishes,
The Secret Aesthetics Team

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