Security Bollards Directレビュー 

Excellent service. Thanks for your advice as to which parking bollard to purchase. Item arrived on time and Scott installed the bollard explaining every step. I felt very confident with the professional service. Thank you Scott for being so professional when confronted by a quarrelsome neighbour claiming to be a lawyer. Highly recommended.

I am awaiting any sort of reply from my various enquiries by email, phone or on site questions. Nothing yet and I am also a little concerned that with only 2 reviews visible (Both 5 star) How are they rated 3.8 ? And strangely 1 of the 5 star reviews roundly pans the company as useless. I reserve judgement but based upon their prices and lack of response to customer enquiry along with dubious feedback PROBABLY won't be ordering anything soon ? !

Some idiot drove into my parking bollard, snapping the handle clean off.

I’ve been trying to contact Security Bollards Direct for over two weeks, and they haven’t bothered to respond to a single email.

Meanwhile, Rhino Security replied within hours and had a full quote ready by the next day, that’s how a real company operates.

To make matters worse, I was quoted £250 + VAT for a replacement handle from RAM Posts, absolutely ridiculous for a simple part.

Rhino Security sells every single spare part you could possibly need, from replacement handles to grub screws, that’s what I call acting in the customer’s best interests.

Security Bollards Direct, on the other hand, clearly has no interest in supporting their customers once they’ve taken your money. If you actually want customer service, go elsewhere.

Update: I was finally contacted and asked for a number, so a member of the service team can give me a call.

I replied within 5 mins. That was on Mon 31 Mar, 16:03 - haven't heard anything since and no replies to follow up emails.

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The only saving grace here is Colin, probably the biggest asset to this company. He gave me his number, we spoke, he said he would sort it out. And he did.

Simple as that.

If only the other parts of the business would be like Colin they'd be miles ahead.

Great quality, price and service. From the word go I experienced nothing but high quality customer service from Chloe, very quick and efficient. The installer Chris kept me fully aware as to the installation date and time. The quality of the install was first rate, very neat and tidy. For great service and quality products I highly recommend Security Bollards Direct.