Select Saunas レビュー 

226
•
TrustScore 5段階評価の4.5

4.4

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

This was a suitable part for my needs at a better price point than I could find elsewhere. Arrived on time in good condition.

企業が回答しました

5つ星のうち5の評価

Absolutely top-notch. Delivery was perfectly coordinated, assembly instructions were crystal clear. Expectations were set accurately by Alex. Sauna took a few weeks to arrive. The final product is gor... もっと見る

企業が回答しました

5つ星のうち5の評価

The size of this 1-2 person elite is perfect for in-home use. Definitely a one person sauna, but more roomy than some of the “little box saunas” you see out there. Both myself and my teenage daughter... もっと見る

企業が回答しました

5つ星のうち5の評価

The manufacturing of the kit is excellent, it’s a solid, sturdy and easy product to build. I look forward to its completion and enjoyment of our beautiful new sauna!!

企業が回答しました

企業情報

  1. アウトドア家具店
  2. ガーデン家具
  3. サウナ
  4. サウナ専門店

当該企業による記述

Select Saunas is your go-to online retail store for saunas, heaters, and sauna accessories. We offer a hand-picked selection of quality saunas to make your home spa dreams come true. Fantastic customer service, every step of the way – from pre-purchase to post-delivery, as well as remarkable products is what we pride ourselves upon. All purchases include the original manufacturer’s warranty for your peace of mind. We know shopping for a sauna can be an overwhelming and time-consuming process, which is why we're here to answer all your sauna questions and help get the best for you – our goal is to ensure the total success and ease of your home sauna purchase!


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4.4

優良

TrustScore 5段階評価の4.5

226件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.4

すべてのレビュー

(226)

過去12か月のレビュー数: 56件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Awesome service

Awesome service

2024年8月20日
Select Saunas ロゴ

Select Saunas からの回答

Hi Reuben,

Thanks for your review! Feel free to reach out if you ever need anything!

Alex

5つ星のうち5の評価

Responsive to questions

Responsive to questions, concerns and generally easy shopping experience. Very considerate customer service.

2024年8月12日
Select Saunas ロゴ

Select Saunas からの回答

Hi Dave,

Thank you! We’re glad to hear you had an easy shopping experience and appreciated our customer service.

Alex

5つ星のうち5の評価

Excellent

Excellent company with good products. Set clear delivery expectations from the start. The sauna pallet arrived well-packed and was carefully delivered by the Saia delivery agent. Construction was surprisingly easy with crystal clear instructions. I am more than happy to recommend the Almost Heaven Charleston barrel sauna from Select Saunas.

2024年8月26日
Select Saunas ロゴ

Select Saunas からの回答

Hi Tessa,

We appreciate your great review! It’s great to hear you’re happy with the sauna, and hope you get many more years of enjoyment out of it.

Alex

5つ星のうち5の評価

Amazing Experience & Sauna!

This was an amazing experience & company! Alex in sales was super helpful the whole process!

2024年8月8日
Select Saunas ロゴ

Select Saunas からの回答

Hi Sarah,

Thanks for your review! It was a pleasure helping you through the process. Please don't hesitate to reach out if you need anything else.

Alex

5つ星のうち5の評価

Select Sauna rocks

Just installed our new hot tub and took the first bath.
Was worried that not all the plastic/wood parts would seat tightly but this tub is of excellent quality, Customer support is the best I have EVER experienced! Quick and helpful answers both via email and phone.

2024年8月23日
Select Saunas ロゴ

Select Saunas からの回答

Hi Nevaeh,

It's great to hear you’re happy with the hot tub and our customer support, we always do our best to go the extra mile. If you need anything else, just let us know.

Enjoy your new hot tub!

Alex

5つ星のうち5の評価

Great pricing

Great pricing, fast shipping, and friendly customer service. I haven’t put the sauna together yet, but the experience so far has been great

2024年8月8日
Select Saunas ロゴ

Select Saunas からの回答

Hi Haze,

We're grateful for the kind words! Excited for you to get the sauna set up - hope it exceeds your expectations!

Alex

5つ星のうち5の評価

Excellent customer service

Excellent customer service.
Select Sauna customer service is like no other. They followed up on my request timely and even helped me 6 months after I purchased my Sauna with some questions I had regarding building it and parts. They were friendly and very helpful. It's nice when a company like Sauna Select follows up and helps like they have. Thank you again for all your help with my sauna... I love it!

2024年8月6日
Select Saunas ロゴ

Select Saunas からの回答

Thanks for your lovely review, Matt. We'll be here if you ever need help with anything in the future!

Christoffer

5つ星のうち5の評価

Finally, our very own backyard sauna!

Had our first session in our new sauna last night. A Dundalk Georgian cabin. Gets hot and steamy fast with the Huum Drop 9 kilowatt. We are deeply impressed by the quality and charm of this thing.

2024年8月20日
Select Saunas ロゴ

Select Saunas からの回答

Hi Elizabeth,

Thank you for sharing your experience! It’s great to hear that you're enjoying your sauna. The Georgian Cabin really does have a special charm. Wishing you many more fantastic sessions ahead!

Alex

5つ星のうち4の評価

Sauna took a long time to come in but…

Sauna took a long time to come in but the company communicated an accurate timeline. Every time I asked a question, it was answered within 48hrs.
Sauna was packaged great for shipping. Set up was pretty easy and sauna works great. Would/will definetly reccomend.

2024年8月2日
Select Saunas ロゴ

Select Saunas からの回答

Hi Dale,

Thank you for your feedback! We appreciate your patience with the backorder, and we’re glad to hear that the sauna setup went smoothly and that it’s working great. We truly appreciate the recommendation!

Alex

5つ星のうち5の評価

It was easy to place an order

It was easy to place an order.
Someone responded fast when I had questions.
Love my sauna!

2024年8月2日
Select Saunas ロゴ

Select Saunas からの回答

Hi Mike,

Thanks for the kind words! I’m glad the ordering process was smooth and that you're enjoying your sauna. Wishing you many relaxing sessions ahead!

Alex

5つ星のうち5の評価

We love our barrel sauna that we…

We love our barrel sauna that we ordered from Select Saunas. Everyone I worked with there was prompt, friendly and helpful. The customer service was outstanding. And we just love the sauna. We’ve had it 9 months now and it has worked fantastically. Plus the price was much better than the competitors. We would definitely do business with them again.

2023年9月29日
Select Saunas ロゴ

Select Saunas からの回答

Hi Daniel,

Thanks so much for the lovely review! We’re happy to hear that your barrel sauna is still going strong after 9 months. If you ever need anything, feel free to reach out again. We’re always here to help!

Alex

5つ星のうち5の評価

We love it

I called them twice, both times very knowledgeable helpful and a great price. We love it. Highly recommended.

2024年7月29日
Select Saunas ロゴ

Select Saunas からの回答

Hi David,

We really appreciate your kind words! Please don’t hesitate to give us a call again, if you need a hand with anything!

Alex

5つ星のうち5の評価

Very impressed with every aspect of the purchase. YouTube video worthy

Very impressed with the delivery date accuracy, the level of communication, & quality of customer service. Every aspect of the purchase went smoothly. Considering making a YouTube video about this because there’s not enough good info out there on where to purchase from. Either way, I highly recommend Select Saunas.

2024年7月29日
Select Saunas ロゴ

Select Saunas からの回答

Hi Dylan,

Glad you're happy and impressed with everything. The gorgeous Vienna barrel sauna is absolutely video-worthy! I agree with you – there's way too little video content about purchasing saunas on YouTube. I personally would love to see one on your experience and install, and I think it would help many others too!

Christoffer

5つ星のうち4の評価

nice

i am enjoying the sauna, it went together very easily

2024年7月29日
Select Saunas ロゴ

Select Saunas からの回答

Hi Allen, thanks for the kind words, I'm glad you're enjoying the sauna! Let us know if we can do anything to improve your experience further.

Christoffer

5つ星のうち1の評価

Unsat delivery by TForce Freight

Unsat delivery by TForce Freight. Shipped 7/16 to SLC. Received in Casper, WY on 7/19. I contacted TForce customer service on 7/22 and they promised delivery on 7/26. This did not happen so I contacted the MSO terminal on 7/29 and they could not get it on the truck for my delivery area on 7/30. They promised the shipment to be delivered on 8/2. Contacted MSO terminal and they did not know why shipment was not placed on truck for delivery today. Since Tuesdays and Fridays are the only days Bigfork is scheduled for deliveries, I am now supposed to receive delivery Tuesday, 8/6. 3 failures to deliver--poor delivery service!

2024年7月16日
Select Saunas ロゴ

Select Saunas からの回答

Hi Linda,

Unfortunately, the last-mile delivery companies in your area who deliver your sauna are Maxxus's choice and the days that freight companies will work depend on the company and locale. It's indeed frustrating that TForce are not able to keep their promises on your delivery date, especially since it affects both your experience and our reputation. There's only so much we can do, but with that said, I've reached out to TForce to try to make sure they deliver on 8/6 this time.

As we here at Select Saunas have provided everything we can in terms of dispatch and service, I do not believe it is fair to rate our service a 1-star – it does impact us quite a lot, and is especially frustrating due to TForce's mistakes. However, I do understand the frustration from your perspective, so I've reached out to discuss this with you and see if there's anything we can do to help additionally.

Christoffer

5つ星のうち5の評価

Great customer service and supports…

Great customer service and supports went above and beyond to make this a great buying experience!!!!

2024年7月10日
Select Saunas ロゴ

Select Saunas からの回答

Thank you for your review! We pride ourselves on our customer service and are delighted to hear we exceeded your expectations.

Alex

5つ星のうち5の評価

Select Saunas made our purchase of the…Saunalife Model S4-N 6 Person Woodburning Hot Tub

Select Saunas made our purchase of the SaunaLife Woodburning Hot Tub so simple, and they had the best price.
The ordering and shipping was flawless. When it arrived, we had it placed and running in a day. It was well packaged and set up was easy.
The tub heats quickly and stays warm without much effort. I love that the steps and cover are included. The molded interior is comfortable and easy to wipe clean.
I highly recommend this hot tub. We fill it with spring water and it is chemical free.

2024年7月15日
自発的なレビュー
Select Saunas ロゴ

Select Saunas からの回答

Thank you for your great review! We're delighted to hear that your SaunaLife Model S4N was easy to set up and that you're enjoying it so much. If you need anything in the future, we're here to help!

Alex

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