SelfStorageSolutions.com レビュー 9

SelfStorageSolutions.com からの回答

2015年9月2日

Dear Ken. Thank you for your business over the past couple of years. We appreciate you contacting us about your concerns regarding your recent rate increase. We have been offering significantly discounted rates over the past 10 years and have rarely increased our rates. However, it has recently become necessary to make some adjustments. Your current increase was the first you've received during your 2 1/2 year tenancy with us. We were pleased to provide you with a 10% senior discount to offset the increase and hope this discount is helpful. We hope you can understand that although we very rarely raise our rates, it is sometimes necessary. You should find that our new rates are competitive in the market and not overpriced for the product we provide. Again, thank you for your business in the past, and we hope to keep you as a customer in the future. Please let us know if you have any additional questions. Sincerely, The Arizona Self Storage Team

SelfStorageSolutions.com からの回答

2015年8月6日

Raymond,

Thank you so much for your positive feedback about our manager, Bruce. We are thrilled to know he was able to help make your relocation a bit easier. We are blessed to have him on our team.

We hope you enjoy your new home here in sunny Arizona. Please let us know if we may be of further assistance.

Again, thank you!

Arizona Self Storage

SelfStorageSolutions.com からの回答

2015年6月15日

Tanya, we are grateful for your business and so sorry we didn't receive your email sent to the Noreply address. We definitely offer email contact to our customers and work hard to respond quickly to customer requests. Next time you'd like to contact us via email, please contact our facility email address, and not the Noreply email that sends out payment receipts. So sorry for any confusion that address may have caused. For future reference, our facility email addresses can be found on each facility page of our website - www.SelfStorageSolutions.com. Again, thank you for your business.

SelfStorageSolutions.com からの回答

2015年6月15日

Linda, thank you so much for the fantastic compliments! We are very grateful for your business and do our best to always provide courteous, professional and friendly service. Thank you for choosing Arizona Self Storage for your storage needs.

SelfStorageSolutions.com からの回答

2015年6月15日

Hi Nikki,


Thank you so much for the positive feedback. We're thrilled to have your business and happy to know you're pleased with our product and service. We take great pride in our outstanding management team and always work to create a positive storage experience for our customers. We know you have options, so thank you for choosing us for all of your storage needs.

SelfStorageSolutions.com からの回答

2015年6月15日

Thank you so much for the kinds words. Our managers work really hard to provide great service to our customers and it's wonderful to hear how happy they made you. Thanks again for your business and support!