Senior.com レビュー 215

I received the wrong cream and in your e-mail, you did have the correct order pictured. I did call and leave a message and I want to return the cream and exchange it for the correct one. I will call again to correct this. Thank-you
Patricia Stralkowski order SE 139765

I ordered 12 -4oz tubes of Remedy skin care cream *which I have ordered in the past & have been VERY happy with*
When it arrived there were only 7 tubes of cream (missing 5 tubes of cream) the sticker on the box states 12 tubes of cream.
I called to explain my situation & was told I would get a call back to resolve my issue. I've received no call & have had no further updates. It would be greatly resolved if you just send the 5 tubes of cream that are missing. Thank you.

Still no contact or follow up. You will fully resolve this issue if you just send me my missing 5 tubes of cream. Thank you.

Still nothing. No call, no contact, no replacement of missing product. VERY unhappy😒

I never received my order, I’ve called but can’t talk to anyone and I’ve tried a chat and sent email but no one has called me back or gotten a hold of me about this. Poor customer service

I have not received what I ordered and they have not refunded. You can't reach them by phone. They have yet to respond to my dispute. The pkg has been lost. Their emails are generic and don't go with what I've asked about. Do not order from them. I have filed a claim with the BBB as well. Next up the state!

I was sent the wrong belt. Reached out to you about getting what I ordered and you have done nothing to get me what I ordered and have received no information about returning the wrong product I was sent. Ordered PA1038 and received PA1034. Is anything going to be done to fix this?
774 392 1395

Fast easy to order less expensive than one I bought at med supply

Let me order a product then cancel order.

Made an order on 10/14/25, it was never shipped. Then the tracking number provided expired. Emailed on 10/29/25 and never got a response. Called on 11/3/2025 and the robot tells me there is no one who can talk to me. Ridiculous.

It took no time for the package to arrive and the item was well secure. Mom loves this product.

The mesh bag is shorter than the last one I purchased so less thing fit. I prefer mesh all the way around and on bottom. I don’t like the way it clips to the bars making it hang lower. I prefer the last one I ordered that has 4 clips which attach to each leg.

did not receive the item i ordered at all

Abysmal, non-existent customer service. Placed my order with 2-6 day delivery. Now on day 17. AI assistant says package is on the way. They give me tracking info that says FedEx does NOT have my package yet. I'm in a constant loop of the AI assistant telling me what is not true and I can never reach a real human. I've tried phone, text, email and the answer is the same every day. I can't even cancel the order because I can't reach anyone!!!

Finding the part for the cane holder to attach to the wheelchair was wonderful! Thank you.

Thank you for making the process easy enough for me!

Wanted to try skid on the walker.
They arrived and work as advertised.

Item says shipped on 10/20. I paid expedited shipping. Today is 10/27 & it has not left CA. I emailed customer service last week and no response. I called during business hours and cannot get a live person. If I could give a zero star or less—at this point I would

My husband loves them. Said his heels feel like they're on pillows.