The product is innovative and corrects the problem that most products can’t. Absorption! Plain and simple this stuff makes it past all the dead layers of skin because of the applicator so the pro... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both... もっと見る
企業が回答しました
Purchasing was easy. The website provides very clear obvious options for purchase: one time or subscription. You just need to pay attention. Seranova must have listened to the reviews: there wer... もっと見る
企業が回答しました
I've actually really liked using this product. In the beginning I wasn't really sure if it was going to work but now after 3 treatments I can finally say, its starting to work! I love the feel of my... もっと見る
企業が回答しました
4.4
優良
4712件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 98％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Seranova からの回答
Thank you for your review.
We share your hope and are confident the product will deliver meaningful results with consistent use. We look forward to hearing about your journey!
Warm regards,
Seranova ✨
Explaining it well
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear everything was explained clearly and thoroughly. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I would like the choice of viewing…
I would like the choice of viewing videos of other products rather than needing to view them before finalizing an order.
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your feedback.
We appreciate your thoughtful suggestion and will ensure it is passed on to the relevant team for consideration. Making the experience more flexible for our customers is always something we strive towards.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Too many long videos
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I enjoy being able to do this treatment…
I enjoy being able to do this treatment at home at a reasonable price
2026年10月9日
自発的なレビュー
Seranova からの回答
Thank you for your review.
Professional quality treatments at home at a reasonable price is precisely what Seranova is designed to deliver. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Write a review when I have tried the…
Write a review when I have tried the product, but the ordering process was easy
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the ordering process was easy and we look forward to hearing your thoughts once you begin your treatments!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are pleased to hear the information provided has been helpful. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Too many videos.
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Firmer
I am happy so far, wishing I would have more firming in the jowls but good so far.
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear you are happy with your results so far. The jowl area can require additional time and consistent treatments to respond and we are confident continued use will deliver further improvement in that area.
We look forward to your continued progress!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are pleased to hear our customer service has made a positive impression. We look forward to your continued results!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We look forward to hearing about your results once you begin your treatments!
Warm regards,
Seranova ✨
Easy to order
Easy to order, add discount and even say No to something we didn't want.
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the ordering process was easy, the discount was straightforward to apply and the option to decline additional products felt comfortable. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Outstanding customer support from Paula
I can’t speak highly enough of Paula from Seranova’s customer support team. My tracking link still showed my order as “being prepared,” so I reached out for an update. Paula looked into it and found that the package had actually been marked as delivered more than three weeks earlier. When it couldn’t be found anywhere in my building, she arranged for a replacement to be sent to me free of charge.
She was professional and reassuring throughout, and she replied quickly to every message I sent. What could have been a really frustrating situation was resolved smoothly and with real care. Thank you, Paula. You’re a credit to the Seranova team!
2026年10月5日
自発的なレビュー
Seranova からの回答
Thank you for this wonderful review.
We are sorry to hear about the delivery issue but truly pleased Paula was able to investigate promptly and arrange a replacement without any hassle. Professional, reassuring and responsive support that turns a frustrating situation into a smooth resolution is precisely the standard we strive to uphold.
We will ensure Paula receives the recognition she so clearly deserves!
Warm regards,
Seranova ✨
I have done three treatments so far
I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both on the check-out and in mail. If you do research on these, they are not necessary. Right now, I am waiting to see if any results come at all when then three months starting period is over, or if this is another snake-oil product with agressive marketing.
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your honest review.
We appreciate your patience and understand how important it is to see meaningful results. Three treatments is still early in the journey and we are confident progress will become more visible with consistent use over the coming months. Your feedback regarding the marketing approach is also genuinely appreciated and will be passed on to the relevant team for consideration.
Should you wish to discuss your routine further our team is always available at info@seranovabeauty.com and we would be happy to offer personalised guidance.
We look forward to hearing about your progress!
Warm regards,
Seranova ✨
It contained needed information.
2026年10月19日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the information provided was helpful and relevant. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Do not do business with this company!
The microneedling kits are easy to use but are not effective. The needles are .25-.50 long - way too short to be effective. Needles have to be 1.0 (1.5 is better) to work. I wasted months with no results. The 100% guarantee is only on packages that haven't been opened. You must send a photo to prove it. The only good thing about this company is their lovely customer service staff. Don't take your justifiable frustration out on them. It's not their fault.
2026年9月18日
自発的なレビュー
Seranova からの回答
Thank you for sharing your feedback and for your kind words about our customer service team. That truly means a lot to us.
We would like to clarify an important distinction: our 30-Day Return Policy and our 90-Day Money-Back Guarantee are two completely separate policies. The requirement for the product to be unopened applies only to the return policy and is not a condition of our 90-Day Guarantee, which is designed for customers who have used the product and not seen the results they were hoping for from their first order.
We have reviewed your case and can confirm that your refund has already been issued and your issue has been fully resolved by our team. We hope this brings the matter to a satisfactory close.
If there is anything further we can assist you with, please don’t hesitate to reach out at info@seranovabeauty.com.
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are pleased to hear the information provided has been helpful. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I've have been using for 8 weeks and…
I've have been using for 8 weeks and have notice a difference in my wrinkles. The depth of them have lessened, they are not as profound as before. I am going to continue to see where it will take me. This is a first product that I've used that I have seen results. I'm 63yrs old.
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
Visible reduction in the depth of wrinkles after just eight weeks at 63 is a truly encouraging result and a wonderful sign of what continued consistent use will deliver. Being the first product to show real results is a truly meaningful endorsement.
We look forward to your continued journey!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We share your excitement and look forward to hearing about your results once your order arrives!
Warm regards,
Seranova ✨
Easy and quick
2026年10月18日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the experience was easy and quick. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。