The product is innovative and corrects the problem that most products can’t. Absorption! Plain and simple this stuff makes it past all the dead layers of skin because of the applicator so the pro... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have done three treatments so far, can´t see any difference at this point. Easy shipping, but as the other reviewers in here, I am tired of the pushing from the company to buy other products - both... もっと見る
企業が回答しました
Purchasing was easy. The website provides very clear obvious options for purchase: one time or subscription. You just need to pay attention. Seranova must have listened to the reviews: there wer... もっと見る
企業が回答しました
The experience was good. The videos were very helpful although I don’t like how they push more product on you tell it no thank you and then it’ll take you to another screen where it gives you a discou... もっと見る
4.4
優良
4714件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 98％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I’m looking forward to seeing results!!
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We share your excitement and look forward to hearing about your results as your treatments progress!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are pleased to hear the information provided has been helpful and informative. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I felt that I had a good experience…
I felt that I had a good experience except that I didn't realize that you would need to buy so many different other items which really is going to hurt my bank account. I just hope that what I purchased today really works If it does it will be worth every cent I paid.
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We want to assure you that all additional products are entirely optional and the core product is designed to deliver great results on its own. We are confident your purchase will prove well worth it and our 90 day money back guarantee means your investment is fully protected.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
I had a concern and received a response…
I had a concern and received a response and a solution immediately. My experience with their costumer service was excellent.
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are truly pleased to hear your concern was addressed immediately and with an effective solution. That is precisely the standard of care we strive to uphold for every customer.
We look forward to your continued results!
Warm regards,
Seranova ✨
Too much plus selling!!
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. Please know that all additional products are entirely optional.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
I didn’t like all the extras that were…
I didn’t like all the extras that were suddenly needed. Otherwise I’d rate you all 5 stars..
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We appreciate your honest feedback and want to assure you that all additional products are entirely optional and the core product is designed to deliver great results on its own. Your comments will be passed on to the relevant team for consideration.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We look forward to hearing your thoughts once you begin your treatments!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are confident the product will deliver and look forward to hearing about your results. Should you have any questions along the way our team is always available at info@seranovabeauty.com and will be happy to assist!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are pleased to hear the process was easy to navigate. We look forward to hearing about your results!
Warm regards,
Seranova ✨
The seranova microneedling system is…
The seranova microneedling system is the best out of the 3 I have tried. I tried the collagen mask as a one time buy, but after using the mask once my skin felt firmer so I added the subscription
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
Being the standout choice after trying three different systems is a truly meaningful endorsement and we are delighted the collagen mask delivered such immediate firmness that you decided to subscribe. We look forward to your continued progress!
Warm regards,
Seranova ✨
Stay away, far away. Seranova's cut-paste response is insincere. I never subscribed yet you accuse me of doing so. Shame on you.
Stay away. These guys are deceptive. I paid for a one-time order. They switched me to a subscrption. They implied it was MY choice but I have proof to the contrary. Seranova doesn't care about the time and stress it takes to undo this kind of mess. Also, they have a ton of AI infomercials you must watch prior to checking out. You feel like a kid waiting for school to end.
Their business bait-and-switch reflects poorly on their product. Save your money sisters.
2026年10月10日
自発的なレビュー
Seranova からの回答
Thank you for sharing your feedback and we are sorry to hear your experience did not meet your expectations.
We would like to clarify that we are unable to switch customers to a subscription without their selection. Both our subscription and one-time purchase options are clearly displayed on our product page with their respective pricing, and the order is placed based on whichever option is selected at checkout. We are sorry if this caused any confusion.
We can confirm that your subscription was successfully cancelled when you reached out to our support team. If there is anything further we can assist you with, please don’t hesitate to reach out at info@seranovabeauty.com.
Warm regards,
Seranova ✨
Exited waiting on my product
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the excitement and look forward to hearing about your results once your order arrives!
Warm regards,
Seranova ✨
Very easy to order
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the ordering process was seamless. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Looks like very amazing products
Looks like very amazing products. Can wait to use them.
2026年10月16日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We share your excitement and look forward to hearing about your results once you begin your treatments!
Warm regards,
Seranova ✨
Seranova からの回答
Thank you for your review.
We are truly pleased to hear it and look forward to your continued results!
Warm regards,
Seranova ✨
Defaulted to recurring shipment
Defaulted to recurring shipment, which I didn’t want.
2026年10月15日
自発的なレビュー
Seranova からの回答
Thank you for your feedback.
We are sorry to hear the subscription was not your intended choice. Please do not hesitate to reach out to our team directly at info@seranovabeauty.com and they will be happy to resolve this for you promptly.
We look forward to hearing about your results!
Warm regards,
Seranova ✨
Rated #1
Easy to navigate website and very competitive pricing. The 90 day money back guarantee sealed the deal
2026年10月15日
自発的なレビュー
Seranova からの回答
Thank you for your review.
We are pleased to hear the website was easy to navigate, the pricing was competitive and our 90 day money back guarantee gave you the confidence to make your purchase. We look forward to hearing about your results!
Warm regards,
Seranova ✨
Great packaging
Great packaging, customer service & Seranova leaves your skin feeling fabulous.
2026年10月15日
自発的なレビュー
Seranova からの回答
Thank you for your review.
Beautiful packaging, outstanding customer service and skin that feels fabulous is the complete Seranova experience we strive to deliver. We look forward to your continued results!
Warm regards,
Seranova ✨
Way too many videos at the end
2026年10月15日
自発的なレビュー
Seranova からの回答
Thank you for your feedback.
We appreciate you sharing this and will ensure it is passed on to the relevant team for consideration. We look forward to hearing about your results!
Warm regards,
Seranova ✨
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