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New.SeriousSips.com レビュヌ 767

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TrustScore 5段階評䟡の2.5

2.5

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レビュアヌのコメントを芋おみたしょう

5぀星のうち2の評䟡

Staff behind the counter on their phones. Not taking orders, not interested and certainly not helpful. It's such a shame the hiring policy is not more thorough!!

5぀星のうち3の評䟡

I placed my order on April 11th and it arrived on May 6th. I paid for shipping (ground if I’m not mistaken) to speed my delivery up after the expected 10-12 day warehouse delays due to an increase in... もっず芋る

5぀星のうち5の評䟡

I've been pretty serious about frozen bean frappe mix but didn't know how to find it at the same low cost after Walmart stopped carrying it for another flavor. I decided to try this and honestly, I'm... もっず芋る

5぀星のうち1の評䟡

I ordered bottles of sugar-free DaVinci syrup for my diabetic husband and received all full sugar syrups instead. Made a phone call to them; they will 'look into it' and get back to me. Still waitin... もっず芋る

䌁業情報

  1. コヌヒヌ店
  2. コヌヒヌショップ
  3. 食品提䟛業者
  4. 茶専門店

さたざたな倖郚゜ヌスから提䟛された情報

Big Train, Ghirardelli, Monin, David Rio & more - quick shipping, friendly folks! Connect with us on Facebook: https://t.co/MjheifD2tc

連絡先

2.5

期埅以䞋

TrustScore 5段階評䟡の2.5

767件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

DO NOT ORDER FROM THESE PEOPLE..

DO NOT ORDER FROM THESE PEOPLE... We placed a $2800 order and after not hearing from them we started calling. After multiple promises that it was ready to ship, a week later it was still never shipped without any explanation as to why. DO NOT ORDER FROM THEM!

2020幎4月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Do Not Order through this company right


Do Not Order through this company right now!!! They will take payment and not ship your product. Then you can not get a return phone call or email. I repeat DO NOT ORDER! You will spend money with out any response or product.

2020幎4月3日
自発的なレビュヌ
New.SeriousSips.com ロゎ

New.SeriousSips.com からの回答

Thanks for your feedback, Erin! First off, we're so sorry about the inventory issue. Due to so many folks stuck at home during the COVID-19 pandemic, our order volume is much higher than usual, and some items are selling out quickly, even when they appeared to be in stock at the time of purchase. When you emailed us on 4/2/20, in less than 2 hours, we cancelled and refunded your order, and also called you to confirm. We didn't catch you, so we left a message.

You don't seem to have gotten that, so when you emailed again the next day, we responded in less than 30 minutes with a confirmation of the actions we took for you.

I know this is a stressful time, and I'm sorry we couldn't provide the items. Thanks for your understanding.

Chris
Serious Sips

5぀星のうち1の評䟡

I order several bottles of elder flower


I order several bottles of elder flower syrup that I needed for my bussiness and the order was never shipped to my home and redirected back to their dock within the two days. When I contacted the company by email they stated tat they refunded the money back on my card. This is unacceptable as a bussiness to not shipped the product out to the customer. I would never again order from this company. What ever happen with te shipping was a mistake on their end. I got confmation that it went back to their dock sign by rebbecca. Instead of shipping the merchandise out they refund my money. If i would have not contacted them they would have not reached out knowing this error happen from them.

2020幎4月2日
自発的なレビュヌ
New.SeriousSips.com ロゎ

New.SeriousSips.com からの回答

Thanks for your feedback, and sorry things didn't work out! As you know, this shipment wasn't able to be delivered. UPS stated they had an emergency situation, and also that they couldn't secure an adult signature. Events like that are out of our control, but as soon as we learned of this, we promptly refunded you in-full. We're sorry you were disappointed with that outcome, but given the situation with COVID-19 at the moment, that was the best and fastest way for us to resolve this problem for you. Thanks for your understanding.

Chris
Serious Sips

5぀星のうち5の評䟡

Absolutely love the syrups

Absolutely love the syrups, especially the sugar free options for our diabetic home. With that said, the shipping costs are really too high. The cost of the purchases rise too high because of that, shipping does not have to be so expensive.

2019幎8月3日
自発的なレビュヌ

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